ZipRecruiter

Log In

2

Comcast Call Center Remote Jobs in Appleton, WI (NOW HIRING)

EDCi

Contracts Manager

Appleton, WI · Remote

$91K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout the United States. Through our partnership and certifications with leading technology ...

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout the United States. Through our partnership and certifications with leading technology ...

All JobsComcast Call Center JobsComcast Call Center Remote JobsComcast Call Center Remote Jobs in Appleton, WI

Comcast Call Center Remote information

See Appleton, WI salary details

$10

$17

$26

How much do comcast call center remote jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for comcast call center remote in Appleton, WI is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.75 per hour, depending on experience, location, and employer.

What is a Comcast Call Center Remote?

A Comcast Call Center Remote job involves providing customer service and support for Comcast products and services while working from home. Employees in this role handle incoming calls, assist customers with billing, technical issues, and account management, and may upsell or cross-sell services. Remote call center agents use specialized software, follow scripts and guidelines, and must have reliable internet and a quiet workspace. This position offers flexibility and the ability to work from various locations, provided the employee meets Comcast’s technical and performance requirements.

What is the difference between Comcast Call Center Remote vs Comcast Customer Service Representative?

AspectComcast Call Center RemoteComcast Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerTypically office or remote, depending on location
Employer & IndustryComcast, telecommunicationsComcast, telecommunications
Job FocusHandling customer inquiries, troubleshooting, billing issuesAssisting customers, resolving service issues, sales

Both roles involve customer service within Comcast's telecommunications industry, requiring similar credentials and work environments. The main difference is that Comcast Call Center Remote specifically emphasizes remote, home-based work handling calls, while Customer Service Representatives may work in-office or remotely, focusing on direct customer interaction and problem resolution.

What are some common challenges faced by remote call center representatives at Comcast, and how can they be managed?

Remote call center representatives at Comcast often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and staying motivated in a home environment. To address these, Comcast provides robust training, access to digital collaboration tools, and regular team check-ins to foster connection and support. Setting up a dedicated workspace and adhering to a consistent schedule also help representatives stay productive and engaged.

What are the key skills and qualifications needed to thrive as a Comcast Call Center Remote representative?

To thrive as a Comcast Call Center Remote Representative, you typically need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and proficiency in basic computer operations are essential. Excellent communication, patience, and adaptability help you stand out by effectively managing diverse customer needs and high-pressure situations. These skills and qualities are crucial for delivering positive customer experiences and maintaining Comcast's service standards in a remote environment.

What are the most commonly searched types of Comcast Call Center jobs in Appleton, WI?

The most popular types of Comcast Call Center jobs in Appleton, WI are:

What are popular job titles related to Comcast Call Center Remote jobs in Appleton, WI?

For Comcast Call Center Remote jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Comcast Call Center Remote jobs in Appleton, WI look for?

The top searched job categories for Comcast Call Center Remote jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Comcast Call Center Remote jobs?

Cities near Appleton, WI with the most Comcast Call Center Remote job openings:

Comcast Call Center Remote jobs near you
Infographic showing various Comcast Call Center Remote job openings in Appleton, WI as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,637 per year, or $17.6 per hour.

Licensed Health Insurance Support Specialist - Seasonal - Remote in Wisconsin

Gallagher

Appleton, WI • Remote

$25/hr

Full-time

Medical

Posted 2 days ago

New

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 308 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are seeking licensed Health Insurance Agents to join our team during the Annual Enrollment Period (AEP) and Open Enrollment Period (OEP). This role will provide operational and sales support to our Field Producer team, helping ensure a seamless client experience during our busiest season.

The ideal candidate will possess strong customer service skills, attention to detail, and experience working with health insurance products. Agents will assist with administrative, sales support, and client-facing responsibilities, allowing Field Producers to focus on growing and servicing their books of business.

Position Details: 

  • Pay: $25/hr
  • Fully Remote in Wisconsin 
  • Hours: M-F 9am - 5pm 
  • Contract - 
    • Start Date: 9/14/26
    • End Date: 1/15/27

How you'll make an impact
  • Answer inbound client calls and assist with general health insurance inquiries.
  • Schedule client appointments and coordinate calendars for Field Producers.
  • Enter and maintain sales activities, opportunities, and client records in Salesforce.
  • Conduct Medicare Part D prescription drug reviews and assist clients with plan comparisons.
  • Provide administrative support related to enrollment and policy servicing.
  • Assist with client follow-up and documentation requests.
  • Support producers with application processing and enrollment-related tasks.
  • Educate clients on available health insurance options when appropriate.
  • Potentially assist clients with enrollment in ACA Marketplace health insurance plans, based on experience, licensing, training, and business needs.
  • Maintain compliance with all carrier, CMS, HIPAA, and company requirements.

About You

Required

  • Active Health and Accident Insurance License.
  • Previous experience working in health insurance sales, service, or enrollment.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Comfortable working within CRM systems, including Salesforce or similar platforms.
  • Proficiency with Microsoft Office applications.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred

  • Experience with ACA Marketplace plans.
  • Experience conducting Medicare Part D reviews.
  • Familiarity with Medicare and Individual Health Insurance products.
  • Previous call center or client service experience.

#contingent 

#LI-KB3


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required

  • Active Health and Accident Insurance License.
  • Previous experience working in health insurance sales, service, or enrollment.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Comfortable working within CRM systems, including Salesforce or similar platforms.
  • Proficiency with Microsoft Office applications.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred

  • Experience with ACA Marketplace plans.
  • Experience conducting Medicare Part D reviews.
  • Familiarity with Medicare and Individual Health Insurance products.
  • Previous call center or client service experience.

#contingent 

#LI-KB3

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Arthur J. Gallagher & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply