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Colombia Remote Jobs (NOW HIRING)

OpsArmy

HR Assistant (Colombia) (Remote)

$38K - $49K/yr

HR Assistant (Colombia) (Remote) Medellín, Antioquia, Colombia Job Openings HR Assistant (Colombia) (Remote) About the Role We are seeking a proactive, detail-oriented HR Assistant to support our HR ...

OpsArmy

Human Resources Assistant (Colombia) (Remote)

$38K - $49K/yr

Human Resources Assistant (Colombia) (Remote) Medellín, Antioquia, Colombia Job Openings Human Resources Assistant (Colombia) (Remote) HR Assistant (100% Remote) Support our HR Manager in payroll, H ...

OpsArmy

Provider Intake Specialist (Colombia | Remote)

$18.25 - $24.25/hr

Provider Intake Specialist (Colombia | Remote) We are seeking a detail-oriented and proactive Healthcare Provider Intake Specialist to support onboarding, sales, and documentation workflows. This ...

Sezzle

Customer Service Agent (Bogota, Colombia Remote)

$15.75 - $21.25/hr

Customer Service Agent (Bogota, Colombia Remote) This is a remote position for candidates based in Bogota, Colombia. About the Role: Are you passionate about driving customer success? Addicted to ...

OpsArmy

Legal Intake Specialist (Colombia | Remote)

$18.25 - $24.25/hr

Legal Intake Specialist (Remote) Schedule: Full-Time | Monday - Friday, 9:00 AM - 5:00 PM EST Position Overview The Legal Intake Specialist plays a pivotal role as the first step in the healthcare ...

Whizz

Virtual Customer Service Representative / Remote

$16.50 - $22.25/hr

Colombia (Remote) At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership options ...

Destination Knot

Remote Client Support Representative

$17.50 - $22.25/hr

Remote Client Support Representative We are seeking a full-time Remote Client Support ... Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada ...

BrightHire

Mid-Market Customer Success Manager

C., Colombia Engineering Staff / Principal Full Stack Engineer - AI Team Remote - US Operations & People Special Project Lead, Screen Remote - US Sales Sales Development Representative Remote - US ...

Destination Knot

Remote Client Support Representative

$17.50 - $22.25/hr

We are seeking a full-time Remote Client Support Representative to join our team. In this role, you ... Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada ...

7Figures

Client Account Manager | Colombia

Miami, FL · Remote

$1.2K - $3.5K/mo

Fully remote, full-time role * Fast-growing agency with real career growth opportunities * Clear ownership and impact on client success * Supportive, collaborative team culture * Opportunity to work ...

Okendo

Customer Success Manager - Remote, Colombia

Customer Success Manager We believe happy customers make the best marketers. That's why we built Okendo - the customer marketing platform that creates stronger connections between consumers and the ...

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Colombia Remote information

What are some of the unique challenges faced when working remotely from Colombia, and how do teams typically overcome them?

Remote roles based in Colombia may present challenges such as coordinating across multiple time zones, maintaining effective communication with international teams, and managing potential connectivity issues. Companies often address these challenges by implementing standardized remote workflows, scheduling regular virtual check-ins, and providing employees with stipends or support for reliable home office setups. Team members are encouraged to maintain clear, proactive communication and use shared project management tools to stay aligned. Adapting to asynchronous work patterns and building a strong remote work culture can help ensure smooth collaboration and professional growth.

What are the key skills and qualifications needed to thrive in the Colombia Remote position, and why are they important?

To thrive in a Colombia Remote role, you typically need strong professional expertise relevant to your job function (such as software development, customer support, or marketing), fluency in Spanish and English, and experience with remote work environments. Familiarity with collaboration tools like Slack, Zoom, Trello, and project management software is often required. Self-motivation, time management, and proactive communication are essential soft skills for effective remote engagement. These abilities ensure productivity, seamless team collaboration, and successful outcomes in a fully remote Colombian work setting.

What is a Colombia Remote job?

A Colombia Remote job is a position that allows professionals to work from anywhere in Colombia instead of commuting to a traditional office. These jobs can be with Colombian companies or international employers that hire remote workers in the country. Roles vary across industries, including technology, customer service, marketing, and more. Remote jobs offer flexibility and can provide opportunities for global collaboration while living in Colombia.

More about Colombia Remote jobs
What cities are hiring for Colombia Remote jobs? Cities with the most Colombia Remote job openings:
What are the most commonly searched types of Colombia jobs? The most popular types of Colombia jobs are:
What states have the most Colombia Remote jobs? States with the most job openings for Colombia Remote jobs include:
What job categories do people searching Colombia Remote jobs look for? The top searched job categories for Colombia Remote jobs are:
Colombia Remote jobs near you
Infographic showing various Colombia Remote job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative (Colombia) (Remote)

OpsArmy

Remote

$16.50 - $22.25/hr

Other

Posted 7 days ago

Job description

Customer Service Representative (Colombia) (Remote)

Medellín, Antioquia, Colombia Job Openings Customer Service Representative (Colombia) (Remote)

About the Job Customer Service Representative (Colombia) (Remote)

Fully Remote Customer Service Representative (Self-Serve SaaS) (Weekend + Weekday Schedule)

Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing the customer experience all while collaborating closely with a fast-moving internal team.

Role Overview

As a key member of our remote support team, you'll provide world-class assistance to self-serve users, ensuring their onboarding is seamless and their questions are resolved quickly and effectively. You'll work across multiple communication channels and support systems, helping shape our support function at a critical stage of growth.

Note:

This is a 100% remote, full-time role with a schedule that includes Saturdays, Sundays, and 3 weekdays. Candidates must be available to work on weekends.

What You'll Do

Customer Interaction & Issue Resolution

  • Respond promptly to customer inquiries across Slack, support email, and ticketing systems (e.g., Pylon), while meeting SLA targets
  • Collaborate with AI-powered bots, escalating complex or sensitive issues for human resolution as needed
  • Communicate clearly, empathetically, and professionally with users from diverse backgrounds

Knowledge Sharing & Onboarding

  • Assist new users with onboarding, answering first-time questions and guiding them through setup
  • Identify knowledge gaps and contribute to internal documentation and help articles
  • Coordinate with the core team during initial onboarding phases before transitioning to night shift coverage
What We're Looking For

Must-Have Experience

  • Previous experience in a customer support role at a software company (startup or fast-growth SaaS strongly preferred)
  • Exceptional written communication skills in English
  • Familiarity with tools like Slack, Intercom, Linear, Jira, Pylon, or similar support and automation systems
  • Ability to thrive in a remote setting with minimal oversight, embracing ambiguity and startup-paced work
Tools You'll Use
  • Slack
  • Pylon
  • Jira
  • Linear

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