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Collision Shop Manager Jobs in Rochester, NY (NOW HIRING)

Crash Champions

Collision Estimator

West Henrietta, NY · On-site

$65K/yr

... shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

Crash Champions

Collision Estimator

Rochester, NY · On-site

$143K/yr

... shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

Crash Champions

General Manager

Rochester, NY · On-site

$75K - $139K/yr

... shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also ... Manage the front and back of shop from vehicle intake through delivery to ensure a high level of ...

Crash Champions

General Manager

Rochester, NY · On-site

$139K/yr

... shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also ... Manage the front and back of shop from vehicle intake through delivery to ensure a high level of ...

Crash Champions

General Manager

Rochester, NY · On-site

$75K/yr

... shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also ... Manage the front and back of shop from vehicle intake through delivery to ensure a high level of ...

Firematic Supply Co, Inc

Service Manager

Le Roy, NY

Managing shop workflow, scheduling, and project timelines * Leading and developing technicians ... Experience managing heavy truck, fleet, collision, or fire apparatus service operations * Strong ...

Firematic Supply Co, Inc

Service Manager

Le Roy, NY · On-site

Managing shop workflow, scheduling, and project timelines * Leading and developing technicians ... Experience managing heavy truck, fleet, collision, or fire apparatus service operations * Strong ...

Jim Barnard Chevrolet

Auto Body Technician

NY · On-site

... management that respects your time and experience WHAT YOU'LL DO * Perform minor to major collision ... Keep the shop clean, organized, and efficient * Properly use and maintain all tools and equipment ...

The Boyd Group

Auto Parts Coordinator

Greece, NY

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Ensure timely parts distribution to the shop in accordance with the production schedule. * Enter ...

The Boyd Group

Auto Parts Coordinator

Greece, NY

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Ensure timely parts distribution to the shop in accordance with the production schedule. Enter all ...

Jim Barnard Chevrolet

Auto Body Helper/Apprentice

NY · On-site

... our collision center. * Assisting in maintaining cleanliness and order of shop * Assist in tear ... Good time management skills. * Ability to understand the requirement of the customer. * Ability to ...

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All JobsCollision Shop Manager JobsCollision Shop Manager Jobs in Rochester, NY

Collision Shop Manager information

See Rochester, NY salary details

$11

$27

$56

How much do collision shop manager jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for collision shop manager in Rochester, NY is $27.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $35.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Collision Shop Manager, and how can they be effectively managed?

Collision Shop Managers often encounter challenges such as coordinating workflow during peak periods, ensuring timely parts delivery, maintaining high-quality repair standards, and managing customer expectations. Effective management involves strong organizational skills, leveraging repair management software, fostering clear communication among technicians, and building reliable relationships with suppliers. By prioritizing staff training and establishing clear repair processes, managers can create a productive environment that delivers high customer satisfaction while meeting business goals.

What are the key skills and qualifications needed to thrive as a Collision Shop Manager, and why are they important?

To thrive as a Collision Shop Manager, you need strong knowledge of automotive repair, estimating processes, and shop operations, usually supported by experience or certifications like I-CAR or ASE. Proficiency with estimating software (such as CCC ONE or Mitchell), shop management systems, and parts procurement platforms is typically required. Leadership, customer service, and effective communication are standout soft skills for managing teams and ensuring client satisfaction. These abilities are critical for maximizing shop efficiency, maintaining repair quality, and driving business growth in a competitive environment.

What is the difference between Collision Shop Manager vs Collision Repair Technician?

AspectCollision Shop ManagerCollision Repair Technician
CertificationsASE certifications, management trainingASE certifications, technical repair certifications
Work EnvironmentOffice and shop supervision, administrative tasksRepair bays, hands-on vehicle repair
Primary ResponsibilitiesManaging staff, customer service, workflow coordinationPerforming vehicle repairs, diagnostics, part replacements
Industry UsageUsed in collision repair shops for leadership rolesUsed by technicians performing repairs

The Collision Shop Manager oversees daily operations, staff, and customer relations, requiring management skills and certifications. In contrast, the Collision Repair Technician focuses on hands-on vehicle repairs and technical skills. Both roles are essential in collision repair shops but differ in responsibilities and focus areas.

What does a Collision Shop Manager do?

A Collision Shop Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and to industry standards. They supervise technicians, coordinate repair schedules, handle customer service issues, and manage inventory and budgets. The manager also ensures compliance with safety regulations and works closely with insurance companies to process claims. Their role is vital in maintaining a high level of customer satisfaction and smooth workflow within the shop.
What are popular job titles related to Collision Shop Manager jobs in Rochester, NY? For Collision Shop Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Collision Shop Manager jobs in Rochester, NY look for? The top searched job categories for Collision Shop Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Collision Shop Manager jobs? Cities near Rochester, NY with the most Collision Shop Manager job openings:
Collision Shop Manager jobs near you
Infographic showing various Collision Shop Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $58,160 per year, or $28 per hour.
Collision Estimator

Collision Estimator

Crash Champions

West Henrietta, NY • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Crash Champions rating

6.9

Company rating: 6.9 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

165th of 332 rated vehicle maintenance

Job description

Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
  • Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
  • Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
  • Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC.
  • Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
  • Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
  • Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Qualifications
  • Customer Service Skills
  • Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
  • Knowledge of dealing with Insurance partners preferred
  • Ability to deal with fast paced environments
  • Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus ("Cash From Crash")
  • 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full-time employee in this position.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate
USD $65,000.00/Yr.
Posted Max Pay Rate
USD $144,305.00/Yr.

What Crash Champions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crash Champions logo

About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999

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