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Collision Reporting Centre Customer Service Jobs

Call Center Customer Service Representative Pay Rate: $19.00/hr Shift: Must have open availability for any shift between 7AM-7PM Position : Temporary Overview: Join our call center team as we serve ...

Call Center CSR

Grants Pass, OR ยท On-site

$15 - $16/hr

Call Center CSR requires: * Call center * Customer service * MS Office DUTIES: Properly document customer complaints and concerns immediately and facilitate satisfactory resolution. Communicate ...

Client Support Service/ Customer Services Job Location: Columbus, OH Job Duration: 6 Months+ Extension Preference for 1 of the following criteria: College Degree OR Previous contact center experience ...

Collision Center Estimator

Fresno, CA ยท On-site

$56K - $76K/yr

Provide excellent customer service from the initial estimate through vehicle delivery. * Help ensure repairs meet manufacturer, insurance, and Blackstone Collision Center standards. WHAT WE'RE ...

Collision General Manager

Madison, AL ยท On-site

$80K - $95K/yr

Service Center Huntsville - University JOB SUMMARY Caliber Collision has an immediate job opening ... Ability to provide personable, friendly customer service to internal and external customers

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Collision Reporting Centre Customer Service information

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How much do collision reporting centre customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for collision reporting centre customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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For Collision Reporting Centre Customer Service jobs, the most frequently searched job titles are:

Collision Center Estimator

Memphis, TN โ€ข On-site

$50K - $68K/yr

Full-time, Part-time

Re-posted 10 days ago


Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization
Desoto Collision Center is a locally owned, family business serving the Southeastern Tennessee and North Mississippi areas. At Desoto Collision Center, our mission is to provide top-notch auto body repairs and exceptional customer service. We consistently deliver this promise through our commitment to attracting and retaining talented, long-term employees at every level within our organization.

Description

Desoto Collision Center is looking to add motivated and dedicated members to our Team,

The Collision Center Estimator is responsible for capturing every viable job that enters the building. The position writes accurate estimates and follows the vehicle progress through the repair process. Responsible for educating customers about the repair process. Keeps customers informed and files updated.

  • File Management and DRP Compliance - ensures all files are up to date and accurate per DRP guidelines.
  • Customer Communication - follow DCC policies for updating customers throughout the repair process.
  • Parts - the CSM may perform part searches and place orders if needed.
  • Organized and Safe Work Environment - keeps their work space clean and organized, adheres to DCC dress code. Wears proper safety equipment when necessary.
  • Sales - encourages customers to leave or schedule their vehicles for repair. Prepares complete and accurate estimates to minimize supplements.
  • Team Engagement - active participant in the morning meetings, aware of sublet repairs and status of their customers' vehicles. Communicate issues or concerns to team members to resolve problems.
  • Perfom other duties as assigned by Manager to ensure efficient and effective business operations.

Full-Time/Part-Time
Full-Time

Location
Wolfchase

Position Requirements

  • Valid Driver's License
  • Reliable attendance required
  • Excellent verbal and written communication skills
  • Knowledge of insurance procedures and requirements
  • Efficient in estimating systems (CCC1)
  • Ablilty to write accurate repair estimates
  • Ability to manage multiple projects in a fast paced environment
  • Commitment for continued learning (I-Car)

Salary

This position is currently accepting applications.