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Collision Manager Jobs in Raleigh, NC (NOW HIRING)

Relentless Collision

Be Seen First

Collision Repair Estimator

Cary, NC · On-site

$75K - $90K/yr

Why Join Quality Collision Group? Top-5% Benefits Plan in America: Our team is our heartbeat. We ... Work with insurance companies to manage the claims for our customer * Ensure customer satisfaction ...

Relentless Collision

Be Seen First

Collision Repair Estimator

Cary, NC · On-site

$75K - $90K/yr

Why Join Quality Collision Group? Top-5% Benefits Plan in America: Our team is our heartbeat. We ... Work with insurance companies to manage the claims for our customer * Ensure customer satisfaction ...

Hendrick Automotive Group

collision tech

Durham, NC · On-site

Hendrick Collision Center Hwy 55 Durham Location: 5403 NC Hwy 55, Durham, North Carolina 27713 ... Frequently interacts with customers, service advisors and the service manager. Communication Skills:

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All JobsCollision JobsCollision Manager JobsCollision Manager Jobs in Raleigh, NC

Collision Manager information

See Raleigh, NC salary details

$26.2K

$66.6K

$105.5K

How much do collision manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for collision manager in Raleigh, NC is $66,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $83,100.00 per year, depending on experience, location, and employer.

What does a collision manager do?

A Collision Manager oversees the operations of an auto body repair shop or collision center, ensuring that vehicles are repaired efficiently and safely after accidents. They manage a team of technicians, coordinate with insurance companies, handle customer service, and ensure compliance with safety and quality standards. Their role often includes estimating repair costs, ordering parts, and maintaining shop productivity. Effective communication and organizational skills are vital for success in this role.

What are the key skills and qualifications needed to thrive as a collision manager?

To thrive as a Collision Manager, you need expertise in automotive repair processes, estimating, and a solid understanding of insurance procedures, often supported by experience in body shop management or I-CAR certifications. Familiarity with collision estimating software like CCC ONE and knowledge of shop management systems are typically required. Strong leadership, customer service, and conflict resolution skills set outstanding Collision Managers apart. These skills are crucial for efficiently managing repair operations, ensuring customer satisfaction, and maintaining profitability in a competitive industry.

What are the biggest challenges collision managers face when overseeing repairs, and how can they be addressed?

Collision Managers often encounter challenges such as coordinating between technicians, insurance adjusters, and customers to ensure timely and accurate repairs. Managing workflow disruptions due to parts delays or unexpected repair complexities is also common. Effective communication, strong organizational skills, and the ability to quickly adapt to changing priorities help address these challenges. Building strong relationships within the team and with external partners is essential for maintaining a smooth repair process and high customer satisfaction.

What is the difference between Collision Manager vs Body Shop Estimator?

AspectCollision ManagerBody Shop Estimator
CredentialsCertifications like I-CAR, ASE, or state-specific licensesCertifications such as I-CAR, ASE, or manufacturer-specific training
Work EnvironmentOversees collision repair operations, manages staff, and coordinates with insurancePrepares repair estimates, communicates with customers and insurance companies
Industry UsageUsed in collision repair facilities to manage overall operationsCommonly employed in body shops to estimate repair costs

While both roles are integral to collision repair, a Collision Manager oversees the entire operation, including staff and workflow, whereas a Body Shop Estimator focuses on creating accurate repair estimates and customer communication. The Collision Manager has broader responsibilities, often requiring management certifications, while the Estimator specializes in estimating and customer service.

What are popular job titles related to Collision Manager jobs in Raleigh, NC?

For Collision Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Collision Manager jobs in Raleigh, NC look for?

The top searched job categories for Collision Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Collision Manager jobs?

Cities near Raleigh, NC with the most Collision Manager job openings:

Collision Manager jobs near you
Infographic showing various Collision Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $66,593 per year, or $32 per hour.

Collision General Manager

Caliber Collision

Durham, NC • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Caliber Collision rating

6.4

Company rating: 6.4 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

227th of 371 rated vehicle maintenance

Job description

Service Center
Durham - Downtown
JOB SUMMARY
Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month's financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber's Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.
BENEFITS OF JOINING CALIBER
  • Benefits from day one When you join Caliber, you'll become immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly
  • Paid Vacation & Holidays - Begin accruing day 1
  • Career growth opportunities - We promote from within!
  • Paid Skilled Trainings and Certifications - I-CAR and ASE

REQUIREMENTS
  • 3+ years of Collision Management Experience
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy
  • Must be 21 years of age or older

ABILITIES/SKILLS/KNOWLEDGE
  • Advanced understanding of Collision Estimatics
  • Must have prior experience with CCC1
  • Advance understanding and knowledge of the repair process/procedures
  • Be able to understand instructions - written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.
By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.
Caliber is an Equal Opportunity Employer
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.

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