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Collision Manager Jobs in Baltimore, MD (NOW HIRING)

Estimator

Ellicott City, MD · On-site

$75K/yr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Participate in daily "production walks" with the Management Team, as required * Support all team ...

Estimator in Training

Baltimore, MD · On-site

$16 - $20/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Updates customer regularly (with frequency, according to standards determined by management)

CSR

Parkville, MD · On-site

$18 - $22/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

General Manager

Baltimore, MD · On-site

$100 - $125/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

General Manager

Pasadena, MD · On-site

$100 - $125/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

Collision Estimator

Sykesville, MD · On-site

$50K - $100K/yr

... Management Team, as required Support all team members when required Participate in monthly Health & Safety and staff meeting (if required) Attend training, information sessions and workshops ...

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

Collision Estimator

Eldersburg, MD · On-site

$50K - $100K/yr

Participate in daily "production walks" with the Management Team, as required * Support all team members when required * Participate in monthly Health & Safety and staff meeting (if required)

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

General Manager

Pasadena, MD · On-site

$95K - $120K/yr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

General Manager

Pasadena, MD · On-site

$95K - $120K/yr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

General Manager

Baltimore, MD · On-site

$95K - $120K/yr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

CSR

Parkville, MD · On-site

$18 - $22/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

CSR

Laurel, MD · On-site

$16 - $18/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

General Manager

Baltimore, MD · On-site

$95K - $120K/yr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

Showing results 41-60

Collision Manager information

See Baltimore, MD salary details

$26.8K

$68.1K

$107.8K

How much do collision manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for collision manager in Baltimore, MD is $68,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a collision manager do?

A Collision Manager oversees the operations of an auto body repair shop or collision center, ensuring that vehicles are repaired efficiently and safely after accidents. They manage a team of technicians, coordinate with insurance companies, handle customer service, and ensure compliance with safety and quality standards. Their role often includes estimating repair costs, ordering parts, and maintaining shop productivity. Effective communication and organizational skills are vital for success in this role.

What are the key skills and qualifications needed to thrive as a collision manager?

To thrive as a Collision Manager, you need expertise in automotive repair processes, estimating, and a solid understanding of insurance procedures, often supported by experience in body shop management or I-CAR certifications. Familiarity with collision estimating software like CCC ONE and knowledge of shop management systems are typically required. Strong leadership, customer service, and conflict resolution skills set outstanding Collision Managers apart. These skills are crucial for efficiently managing repair operations, ensuring customer satisfaction, and maintaining profitability in a competitive industry.

What are the biggest challenges collision managers face when overseeing repairs, and how can they be addressed?

Collision Managers often encounter challenges such as coordinating between technicians, insurance adjusters, and customers to ensure timely and accurate repairs. Managing workflow disruptions due to parts delays or unexpected repair complexities is also common. Effective communication, strong organizational skills, and the ability to quickly adapt to changing priorities help address these challenges. Building strong relationships within the team and with external partners is essential for maintaining a smooth repair process and high customer satisfaction.

What is the difference between Collision Manager vs Body Shop Estimator?

AspectCollision ManagerBody Shop Estimator
CredentialsCertifications like I-CAR, ASE, or state-specific licensesCertifications such as I-CAR, ASE, or manufacturer-specific training
Work EnvironmentOversees collision repair operations, manages staff, and coordinates with insurancePrepares repair estimates, communicates with customers and insurance companies
Industry UsageUsed in collision repair facilities to manage overall operationsCommonly employed in body shops to estimate repair costs

While both roles are integral to collision repair, a Collision Manager oversees the entire operation, including staff and workflow, whereas a Body Shop Estimator focuses on creating accurate repair estimates and customer communication. The Collision Manager has broader responsibilities, often requiring management certifications, while the Estimator specializes in estimating and customer service.

What are popular job titles related to Collision Manager jobs in Baltimore, MD?

For Collision Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Collision Manager jobs in Baltimore, MD look for?

The top searched job categories for Collision Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Collision Manager jobs?

Cities near Baltimore, MD with the most Collision Manager job openings:

Infographic showing various Collision Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $68,070 per year, or $32.7 per hour.

Estimator

The Boyd Group

Ellicott City, MD • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Company: Gerber Collision & Glass
Great Teams Don't Happen byAccident
Built with Intent. Driven by YOU.
At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
Ready to grow with a team that's built for your success? Apply today.
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description:
The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
Key Job Responsibilities
Role and Requirements
  • Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
  • Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
  • Ensure compliance with all insurance client requirements, processes and metrics
  • Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery
  • Communicate all customer requests and needs to appropriate team members
  • Provides positive energy when greeting customers in person and on the phone
  • Understanding of all required Insurance programs and procedures
  • Participate in daily "production walks" with the Management Team, as required
  • Support all team members when required
  • Participate in monthly Health & Safety and staff meeting (if required)
  • Attend training, information sessions and workshops recommended by Store Manager
  • Maintain the store's KPI's by maximizing role performance
  • Uphold the company's Core Values : Honesty, Integrity & Respect

Education and/or Experience Required
  • Knowledge of Repairs and OE Guidelines
  • High School Diploma or equivalent
  • Awareness of where to look for answers
  • Basic Computer Skills
  • Compliance for DRP's Minimum of 1-year experience
  • Must be willing to complete I-CAR Training
  • Valid Driver's License

Required Skills/Abilities
  • Awareness of where to look for answers
  • Basic Computer Skills
  • Compliance for DRP's Minimum of 1-year experience
  • Must be willing to complete I-CAR Training
  • Valid Driver's License

Bilingual a plus
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
  • Annual Paid Time Off (PTO) plans
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance
  • Continuing Education Opportunities
  • Free Prescription or Non-Prescription Safety Glasses annually
  • Annual Voluntary Uniform Stipend
  • Voluntary Daily Pay option available

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$75,000+ annually depending on closed sales per week