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Ccc One Jobs in Baltimore, MD (NOW HIRING)

The Boyd Group

CSR

Laurel, MD · On-site

$16 - $18/hr

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...

The Boyd Group

CSR

Laurel, MD

$16 - $18/hr

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance ...

Gerber Collision & Glass

CSR

Laurel, MD

$16 - $18/hr

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...

The Boyd Group

CSR

Laurel, MD

$16 - $18/hr

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...

Gerber Collision & Glass

CSR

Laurel, MD · On-site

$16 - $18/hr

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...

GCC MD LLC

Estimator - Body Shop

Baltimore, MD · On-site

$75K - $110K/yr

Write accurate repair estimates using CCC ONE * Previous experience with ROME/CDK (preferred) * Upload photos, estimates, and documentation to insurance portals * Communicate clearly with customers ...

Crash Champions

Collision Estimator

Baltimore, MD · Remote

$56K - $76K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Bel Air, MD · Remote

$50K - $68K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Glen Burnie, MD · Remote

$55K - $75K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Beltsville, MD · Remote

$57K - $77K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Glen Burnie, MD · Remote

$55K - $75K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Antwerpen Automotive

AUTOMOTIVE BODY SHOP

Randallstown, MD · On-site

$80K - $160K/yr

Proficiency with auto estimating software, like CCC ONE, is a plus. * Attention to detail and problem-solving abilities are crucial for delivering high-quality repairs. * Strong communication skills ...

Antwerpen Automotive

AUTOMOTIVE BODY SHOP

Randallstown, MD · On-site

$80K - $160K/yr

Proficiency with auto estimating software, like CCC ONE, is a plus. * Attention to detail and problem-solving abilities are crucial for delivering high-quality repairs. * Strong communication skills ...

Leading Edge Auto Body Shop & Mechanical Repair

Be Seen First

Auto Body Estimator

Baltimore, MD · On-site

$80K - $110K/yr

Knowledge of estimating software (CCC One preferred) * Strong understanding of collision repair processes * Excellent communication and customer service skills * Ability to multitask What We Offer:

Leading Edge Auto Body Shop & Mechanical Repair

Be Seen First

Auto Body Estimator

Baltimore, MD · On-site

$80K - $110K/yr

Knowledge of estimating software (CCC One preferred) * Strong understanding of collision repair processes * Excellent communication and customer service skills * Ability to multitask What We Offer:

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All JobsCcc One JobsCcc One Jobs in Baltimore, MD

Ccc One information

See Baltimore, MD salary details

$5

$41

$62

How much do ccc one jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ccc one in Baltimore, MD is $41.33, according to ZipRecruiter salary data. Most workers in this role earn between $34.62 and $50.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CCC One specialist?

To thrive as a CCC ONE Specialist, you need a background in automotive repair estimating, insurance claims processes, and a solid understanding of collision industry standards. Proficiency with CCC ONE software, Microsoft Office Suite, and familiarity with repair management systems are typically expected. Strong attention to detail, problem-solving abilities, and effective communication skills help specialists excel in customer service and teamwork. These competencies ensure accurate estimates, efficient workflow management, and high customer satisfaction in a fast-paced repair environment.

What is the difference between Ccc One vs Ccc Two?

AspectCcc OneCcc Two
Required CertificationsCertified in XYZCertified in XYZ
Work EnvironmentOffice and field workOffice and field work
Industry UsageCommon in manufacturing and logisticsCommon in manufacturing and logistics
Search & Comparison IntentOften compared for similar rolesOften compared for similar roles

Both Ccc One and Ccc Two share similar certifications, work environments, and industry usage, making them closely related roles. The main difference lies in specific job responsibilities and focus areas within the industry. Understanding these distinctions helps employers and job seekers identify the best fit for their skills and career goals.

What is a CCC One specialist?

A CCC One specialist is a professional who is proficient in using CCC One, a software platform widely used in the auto collision repair industry for estimating, managing repairs, and processing insurance claims. They help shops streamline workflow, ensure accurate cost estimates, and communicate with insurance companies efficiently. CCC One specialists may work in auto body shops, insurance companies, or as independent consultants to improve operational efficiency and customer service.

What are some common challenges faced by professionals using CCC One in an auto body shop environment?

Professionals using CCC ONE in an auto body shop often encounter challenges such as keeping up with frequent software updates, ensuring accurate data entry for repair estimates, and adapting to new features that streamline workflow. Collaboration with estimators, technicians, and insurance adjusters is crucial, as miscommunication can lead to delays or errors in the repair process. Staying organized and continuously learning about CCC ONE's evolving capabilities helps users maximize efficiency and maintain high-quality customer service.

What are popular job titles related to Ccc One jobs in Baltimore, MD?

For Ccc One jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Ccc One jobs in Baltimore, MD look for?

The top searched job categories for Ccc One jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Ccc One jobs?

Cities near Baltimore, MD with the most Ccc One job openings:

Ccc One jobs near you
Infographic showing various Ccc One job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $85,968 per year, or $41.3 per hour.

CSR

The Boyd Group

Laurel, MD • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Company: Gerber Collision & Glass
Great Teams Don't Happen byAccident
Built with Intent. Driven by YOU.
At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
Ready to grow with a team that's built for your success? Apply today.
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description:
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Key Job Responsibilities
  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
  • Confirms car rental information and updates CCC One with rental car usage information.
  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required
  • High School Diploma or GED (General Education Diploma)
  • Minimum: 1 year experience in a similar role such as administration assistant.
  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities
  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
  • Strong attention to detail with a high degree of accuracy.
  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements
  • Valid driver's license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
  • Annual Paid Time Off (PTO) plans
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance
  • Continuing Education Opportunities
  • Free Prescription or Non-Prescription Safety Glasses annually
  • Annual Voluntary Uniform Stipend
  • Voluntary Daily Pay option available

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$16.00-$18.00 per hour depending on experience

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