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Ccc One Jobs in Silver Spring, MD (NOW HIRING)

The Boyd Group

Customer Service Representative

Jessup, MD · On-site

$18 - $22/hr

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...

Easterns Automotive Group

Body Shop Foreman

Sterling, VA · On-site

$55K - $90K/yr

Prior body shop experience is required --hands-on repair or estimating experience (e.g., CCC ONE) both qualify. You'll assess vehicle damages, dispatch and manage work through the shop, conduct post ...

CrystalView LLC

Collision Estimator

Baltimore, MD · On-site

$80K - $100K/yr

Write accurate repair estimates using CCC ONE (preferred) * Upload photos, estimates, and documentation to insurance portals * Communicate clearly with customers and insurance adjusters * Identify ...

Crash Champions

Collision Estimator

Glen Burnie, MD · Remote

$55.90K - $75.70K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Baltimore, MD · Remote

$56.10K - $76K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Gaithersburg, MD · Remote

$61.30K - $83K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Gaithersburg, MD · Remote

$61.30K - $83K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

GWL INC

Auto Body Shop Estimator

Sterling, VA

$57.20K - $70.20K/yr

Computer experience with CCC One estimating platform preferred * Ability to create and read repair estimates * I-CAR experience or willingness to take I-CAR classes required * Previous experience as ...

Crash Champions

Collision Estimator

Glen Burnie, MD · Remote

$55.90K - $75.70K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Waldorf, MD · Remote

$54.30K - $73.50K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

Crash Champions

Collision Estimator

Beltsville, MD · Remote

$57.30K - $77.50K/yr

Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...

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Ccc One information

See Silver Spring, MD salary details

$5

$43

$64

How much do ccc one jobs pay per hour?

As of May 30, 2026, the average hourly pay for ccc one in Silver Spring, MD is $43.00, according to ZipRecruiter salary data. Most workers in this role earn between $36.01 and $52.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CCC ONE Specialist, and why are they important?

To thrive as a CCC ONE Specialist, you need a background in automotive repair estimating, insurance claims processes, and a solid understanding of collision industry standards. Proficiency with CCC ONE software, Microsoft Office Suite, and familiarity with repair management systems are typically expected. Strong attention to detail, problem-solving abilities, and effective communication skills help specialists excel in customer service and teamwork. These competencies ensure accurate estimates, efficient workflow management, and high customer satisfaction in a fast-paced repair environment.

What are some common challenges faced by professionals using CCC ONE in an auto body shop environment?

Professionals using CCC ONE in an auto body shop often encounter challenges such as keeping up with frequent software updates, ensuring accurate data entry for repair estimates, and adapting to new features that streamline workflow. Collaboration with estimators, technicians, and insurance adjusters is crucial, as miscommunication can lead to delays or errors in the repair process. Staying organized and continuously learning about CCC ONE's evolving capabilities helps users maximize efficiency and maintain high-quality customer service.

What is a CCC One specialist?

A CCC One specialist is a professional who is proficient in using CCC One, a software platform widely used in the auto collision repair industry for estimating, managing repairs, and processing insurance claims. They help shops streamline workflow, ensure accurate cost estimates, and communicate with insurance companies efficiently. CCC One specialists may work in auto body shops, insurance companies, or as independent consultants to improve operational efficiency and customer service.

What is the difference between Ccc One vs Ccc Two?

AspectCcc OneCcc Two
Required CertificationsCertified in XYZCertified in XYZ
Work EnvironmentOffice and field workOffice and field work
Industry UsageCommon in manufacturing and logisticsCommon in manufacturing and logistics
Search & Comparison IntentOften compared for similar rolesOften compared for similar roles

Both Ccc One and Ccc Two share similar certifications, work environments, and industry usage, making them closely related roles. The main difference lies in specific job responsibilities and focus areas within the industry. Understanding these distinctions helps employers and job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Ccc One jobs in Silver Spring, MD? For Ccc One jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Ccc One jobs in Silver Spring, MD look for? The top searched job categories for Ccc One jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Ccc One jobs? Cities near Silver Spring, MD with the most Ccc One job openings:
Ccc One jobs near you
Infographic showing various Ccc One job openings in Silver Spring, MD as of May 2026, with employment types broken down into 4% As Needed, 88% Part Time, and 8% Contract. Highlights an 25% Physical, 25% Hybrid, and 50% Remote job distribution, with an average salary of $89,441 per year, or $43 per hour.
Customer Service Representative

Customer Service Representative

The Boyd Group

Jessup, MD • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description:
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Key Job Responsibilities
  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
  • Confirms car rental information and updates CCC One with rental car usage information.
  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required
  • High School Diploma or GED (General Education Diploma)
  • Minimum: 1 year experience in a similar role such as administration assistant.
  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities
  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
  • Strong attention to detail with a high degree of accuracy.
  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements
  • Valid driver's license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
  • Annual Paid Time Off (PTO) plans
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance
  • Continuing Education Opportunities
  • Free Prescription or Non-Prescription Safety Glasses annually
  • Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$18.00-$22.00 per hour depending on experience

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