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Body Shop General Manager Jobs in Silver Spring, MD

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a ... managers, clients, customers, and the general Requirements: * Confidence to handle high volume ...

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a ... managers, clients, customers, and the general Requirements: * Confidence to handle high volume ...

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a ... managers, clients, customers, and the general Requirements: * Confidence to handle high volume ...

Leesburg Collision Center

Body Shop Technician

Leesburg, VA · On-site

$80K - $120K/yr

As a Body Shop Technician, you will be responsible for repairing damaged body parts and bodies of ... Identify and report any repairs needed to management, who will contact the customer or insurance ...

Leesburg Collision Center

Body Shop Technician

Leesburg, VA · On-site

$80K - $120K/yr

As a Body Shop Technician, you will be responsible for repairing damaged body parts and bodies of ... Identify and report any repairs needed to management, who will contact the customer or insurance ...

Leesburg Collision Center

Body Shop Technician

Leesburg, VA · On-site

$80K - $120K/yr

As a Body Shop Technician, you will be responsible for repairing damaged body parts and bodies of ... Identify and report any repairs needed to management, who will contact the customer or insurance ...

Leesburg Collision Center

Body Shop Technician

Leesburg, VA · On-site

$80K - $120K/yr

As a Body Shop Technician, you will be responsible for repairing damaged body parts and bodies of ... Identify and report any repairs needed to management, who will contact the customer or insurance ...

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Body Shop General Manager information

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How much do body shop general manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for body shop general manager in Silver Spring, MD is $29.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $37.26 per hour, depending on experience, location, and employer.

What are the main challenges faced by a body shop general manager, and how can they be addressed?

A Body Shop General Manager often encounters challenges such as balancing quality repairs with efficiency, managing a diverse team of technicians, and ensuring customer satisfaction while meeting financial targets. Addressing these challenges requires strong leadership skills, clear communication, and the ability to implement effective processes for workflow and quality control. Successful managers also focus on continuous staff training and fostering a positive work environment to boost morale and productivity.

What does a body shop general manager do?

A Body Shop General Manager oversees the daily operations of an auto body repair shop, ensuring high-quality repair work, excellent customer service, and profitability. They manage staff, handle budgeting and financial planning, implement safety protocols, and ensure compliance with industry regulations. Additionally, they work directly with customers and insurance companies to coordinate vehicle repairs, resolve any complaints, and maintain strong business relationships. Their role is crucial in maintaining the shop's reputation and efficiency.

What is the difference between Body Shop General Manager vs Body Shop Service Advisor?

AspectBody Shop General ManagerBody Shop Service Advisor
Primary RoleOversees entire shop operations, manages staff, and ensures profitabilityActs as the customer liaison, estimates repairs, and coordinates with technicians
Required CredentialsManagement experience, industry knowledge, possibly certifications like I-CARCustomer service skills, automotive knowledge, and estimating certifications
Work EnvironmentOffice and shop floor management, strategic planningCustomer interaction, administrative tasks, and repair coordination

The Body Shop General Manager focuses on overall shop operations and profitability, while the Body Shop Service Advisor primarily handles customer interactions and repair estimates. Both roles require automotive knowledge and industry experience, but their responsibilities differ significantly in scope and focus.

What are the key skills and qualifications needed to thrive as a body shop general manager?

To thrive as a Body Shop General Manager, you need expertise in auto repair processes, team leadership, and business management, often backed by experience in automotive service and a relevant degree or certifications. Familiarity with shop management software, estimating systems like CCC ONE, and inventory control tools is typically required. Exceptional communication, problem-solving, and customer service skills set top performers apart in this role. These skills and qualifications are crucial for ensuring efficient operations, maintaining high-quality repairs, and delivering excellent customer experiences in a competitive market.

What are popular job titles related to Body Shop General Manager jobs in Silver Spring, MD?

For Body Shop General Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Body Shop General Manager jobs in Silver Spring, MD look for?

The top searched job categories for Body Shop General Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Body Shop General Manager jobs?

Cities near Silver Spring, MD with the most Body Shop General Manager job openings:

Body Shop General Manager jobs near you

Automotive Auto Body Shop General Manager

The Body Works of Virginia

Leesburg, VA • On-site

Full-time

Medical, PTO

Re-posted 16 days ago

Job description

Benefits/Perks
  • Careers Advancement Opportunities 
  • PTO, Health Care Benefits
  • Competitive Compensation
Job Summary
Are you ready to take the next big step in your automotive industry career? Our high-volume automotive body shop is seeking a full-time Automotive Office/Store Manager to oversee and motivate our talented team of professionals.
The ideal candidate for this position should have a track record of successful management positions with at least three years of experience, and a strong desire to succeed with integrity.
You will oversee daily operations and assist sales and service managers in setting big but realistic goals. We offer a competitive base salary and financial incentives—when our automotive body shop succeeds, so do you! If you have auto body shop management experience and excellent communication skills, apply today!
 
Responsibilities 
  • Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met
  • Recruit, hire, and train service managers, parts managers, and estimators to meet profit levels
  • Attend manager meetings and establish good working relationships with owners, managers, and staff to establish processes
  • Implement growth strategies that align with automotive group objectives by carefully assessing profit and loss
  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates and monitors the performance of all body shop employees.
  • Prepares and administers an annual operating budget for the body shop.
  • Directs and schedules the work of all body shop employees.
  • Establishes and maintains good working relationships with insurance adjusters.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Monitors technicians' daily productivity reports and corresponding payroll records.
  • Gives fair estimates on costs and time required for body work.
  • Follows up on parts department orders to ensure parts availability.
  • Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Checks quality of completed work.
  • Handles customer complaints immediately and according to guidelines.
  • Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
  • Prepares final billing for completed repair orders.
  • Controls accounts receivables for body repair work.
  • Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
  • Ensures that proper safety equipment is available and being used properly.
  • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
  • Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
  • Keeps abreast of new equipment and tools available and recommends purchases.
  • Ensures that the work areas and customer waiting area are kept clean.
  • Maintains professional appearance.
  • Other tasks as assigned.
Qualifications
  • Bachelor’s degree is preferred but not required; a high school diploma or GED equivalent needed
  • Three or more years of experience in a sales manager or general manager position for a dealership or auto group is necessary
  • Knowledge of the automotive industry and trends
  • Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles
  • Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success