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Body Shop General Manager Jobs in Silver Spring, MD

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The autobody shop estimator plays a critical role in assessing vehicle damage and preparing ... Identify required parts and manage related documentation * Prepare comprehensive reports for ...

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Auto Body Estimator

Baltimore, MD · On-site

$80K - $110K/yr

A respected, long-standing shop with a strong customer base Job Type : Full-time Benefits: * Health ... managed by a team of people who are dedicated to delivering top-notch, family-friendly service.

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Auto Body Estimator

Baltimore, MD · On-site

$80K - $110K/yr

A respected, long-standing shop with a strong customer base Job Type : Full-time Benefits: * Health ... managed by a team of people who are dedicated to delivering top-notch, family-friendly service.

Consult with management regarding new procedures and equipment in the industry Qualifications * High school diploma or equivalent * Excellent customer service skills * 2+ years experience writing ...

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Lot Porter/Driver

Baltimore, MD · On-site

$39K - $45K/yr

Previous porter or auto body shop experience is a plus. * Strong attention to detail and ability to follow directions precisely. * Excellent time management and a proactive attitude. * Authorized to ...

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Body Shop General Manager information

See Silver Spring, MD salary details

$12

$29

$58

How much do body shop general manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for body shop general manager in Silver Spring, MD is $29.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $37.26 per hour, depending on experience, location, and employer.

What are the main challenges faced by a body shop general manager, and how can they be addressed?

A Body Shop General Manager often encounters challenges such as balancing quality repairs with efficiency, managing a diverse team of technicians, and ensuring customer satisfaction while meeting financial targets. Addressing these challenges requires strong leadership skills, clear communication, and the ability to implement effective processes for workflow and quality control. Successful managers also focus on continuous staff training and fostering a positive work environment to boost morale and productivity.

What does a body shop general manager do?

A Body Shop General Manager oversees the daily operations of an auto body repair shop, ensuring high-quality repair work, excellent customer service, and profitability. They manage staff, handle budgeting and financial planning, implement safety protocols, and ensure compliance with industry regulations. Additionally, they work directly with customers and insurance companies to coordinate vehicle repairs, resolve any complaints, and maintain strong business relationships. Their role is crucial in maintaining the shop's reputation and efficiency.

What is the difference between Body Shop General Manager vs Body Shop Service Advisor?

AspectBody Shop General ManagerBody Shop Service Advisor
Primary RoleOversees entire shop operations, manages staff, and ensures profitabilityActs as the customer liaison, estimates repairs, and coordinates with technicians
Required CredentialsManagement experience, industry knowledge, possibly certifications like I-CARCustomer service skills, automotive knowledge, and estimating certifications
Work EnvironmentOffice and shop floor management, strategic planningCustomer interaction, administrative tasks, and repair coordination

The Body Shop General Manager focuses on overall shop operations and profitability, while the Body Shop Service Advisor primarily handles customer interactions and repair estimates. Both roles require automotive knowledge and industry experience, but their responsibilities differ significantly in scope and focus.

What are the key skills and qualifications needed to thrive as a body shop general manager?

To thrive as a Body Shop General Manager, you need expertise in auto repair processes, team leadership, and business management, often backed by experience in automotive service and a relevant degree or certifications. Familiarity with shop management software, estimating systems like CCC ONE, and inventory control tools is typically required. Exceptional communication, problem-solving, and customer service skills set top performers apart in this role. These skills and qualifications are crucial for ensuring efficient operations, maintaining high-quality repairs, and delivering excellent customer experiences in a competitive market.

What are popular job titles related to Body Shop General Manager jobs in Silver Spring, MD?

For Body Shop General Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Body Shop General Manager jobs in Silver Spring, MD look for?

The top searched job categories for Body Shop General Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Body Shop General Manager jobs?

Cities near Silver Spring, MD with the most Body Shop General Manager job openings:

Body Shop Technician

Ourisman Fairfax Toyota

Fairfax, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago


Job description

We are looking for Certified Technicians to join our team. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We are looking for certified technicians to join our team. We provide an excellent working environment and temperature-controlled shop.
There has never been a better time to make a career move and join our team of ROCK STARS! We have more work than we can handle & have doubled our hours in 6 months with customer pay & insurance companies, and we are still booking out!!!
What to Expect at Ourisman:
  • Unlimited Flat Rate Hours
  • Highly competitive hourly base rate
  • Highly competitive commission rate for advisors
  • Up to $2.00 more per Flat Rate Hour
  • 401K with aggressive company match.
  • Health Benefits
  • Up to 3 weeks vacation
  • Paid Holidays
  • Paid Training
  • Paid WEEKLY
  • EXPERIENCED Service Advisors that receive ongoing customer experience & sales training.
  • Experienced technicians that receive ongoing technical training and are constantly coached and pushed
  • Supportive Management were your voice is heard
  • Aggressive Marketing

Contact me at philracey@ourismanva.com
I ask you to please share this with your friends. If you refer a technician or Service Advisor to me, you will receive $100.00 gift card for each referral that is hired.
RESPONSIBILITIES:
  • Perform work specified on the repair order with efficiency and in accordance with dealership policies
  • Test components and systems, using diagnostic tools and special service equipment; test drive vehicles
  • Diagnose, maintain, and repair vehicle automotive systems
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Complete online multi-point inspection report
  • Execute repairs under warranty to manufacturer specifications

REQUIREMENTS:
  • Must have at least 2 years of experience as an auto technician
  • Fast learner
  • Good written and verbal communication skills
  • Team player
  • Computer literate
  • Able to operate electronic diagnostic equipment
  • Valid driver's license

About the Dealership
Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development.
At OurismanToyota, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.