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Collision Manager Jobs in Crofton, MD (NOW HIRING)

Collision Estimator

Annapolis, MD · On-site

$55K - $75K/yr

Automotive Collision Estimator Job Overview Our high-volume, state-of-the-art collision repair ... You will manage the vehicle intake process, write precise repair plans, and act as the primary ...

Collision Estimator

Annapolis, MD

$55K - $75K/yr

Automotive Collision Estimator Job Overview Our high-volume, state-of-the-art collision repair ... You will manage the vehicle intake process, write precise repair plans, and act as the primary ...

Collision Estimator

Glen Burnie, MD · Remote

$55K - $75K/yr

Source, order, and track parts in collaboration with manager * Conduct quality checks * Ensure DRP compliance * Pre-close and final repair order Qualifications * Prior collision industry experience ...

Collision Estimator

Glen Burnie, MD · Remote

$55K - $75K/yr

Source, order, and track parts in collaboration with manager * Conduct quality checks * Ensure DRP compliance * Pre-close and final repair order Qualifications * Prior collision industry experience ...

Collision Estimator

Beltsville, MD · Remote

$57K - $77K/yr

Source, order, and track parts in collaboration with manager * Conduct quality checks * Ensure DRP compliance * Pre-close and final repair order Qualifications * Prior collision industry experience ...

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

General Manager

Pasadena, MD · On-site

$100 - $125/hr

Gerber Collision & GlassGreat Teams Don't Happen by AccidentBuilt with Intent. Driven by YOU.At the ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

Estimator

College Park, MD · On-site

$70K/yr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Participate in daily "production walks" with the Management Team, as required * Support all team ...

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Collision Manager information

See Crofton, MD salary details

$27.3K

$69.3K

$109.7K

How much do collision manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for collision manager in Crofton, MD is $69,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a collision manager do?

A Collision Manager oversees the operations of an auto body repair shop or collision center, ensuring that vehicles are repaired efficiently and safely after accidents. They manage a team of technicians, coordinate with insurance companies, handle customer service, and ensure compliance with safety and quality standards. Their role often includes estimating repair costs, ordering parts, and maintaining shop productivity. Effective communication and organizational skills are vital for success in this role.

What are the key skills and qualifications needed to thrive as a collision manager?

To thrive as a Collision Manager, you need expertise in automotive repair processes, estimating, and a solid understanding of insurance procedures, often supported by experience in body shop management or I-CAR certifications. Familiarity with collision estimating software like CCC ONE and knowledge of shop management systems are typically required. Strong leadership, customer service, and conflict resolution skills set outstanding Collision Managers apart. These skills are crucial for efficiently managing repair operations, ensuring customer satisfaction, and maintaining profitability in a competitive industry.

What are the biggest challenges collision managers face when overseeing repairs, and how can they be addressed?

Collision Managers often encounter challenges such as coordinating between technicians, insurance adjusters, and customers to ensure timely and accurate repairs. Managing workflow disruptions due to parts delays or unexpected repair complexities is also common. Effective communication, strong organizational skills, and the ability to quickly adapt to changing priorities help address these challenges. Building strong relationships within the team and with external partners is essential for maintaining a smooth repair process and high customer satisfaction.

What is the difference between Collision Manager vs Body Shop Estimator?

AspectCollision ManagerBody Shop Estimator
CredentialsCertifications like I-CAR, ASE, or state-specific licensesCertifications such as I-CAR, ASE, or manufacturer-specific training
Work EnvironmentOversees collision repair operations, manages staff, and coordinates with insurancePrepares repair estimates, communicates with customers and insurance companies
Industry UsageUsed in collision repair facilities to manage overall operationsCommonly employed in body shops to estimate repair costs

While both roles are integral to collision repair, a Collision Manager oversees the entire operation, including staff and workflow, whereas a Body Shop Estimator focuses on creating accurate repair estimates and customer communication. The Collision Manager has broader responsibilities, often requiring management certifications, while the Estimator specializes in estimating and customer service.

What job categories do people searching Collision Manager jobs in Crofton, MD look for?

The top searched job categories for Collision Manager jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Collision Manager jobs?

Cities near Crofton, MD with the most Collision Manager job openings:

Office Administrator - AutoNation Collision Center Rockville

AutoNation

Rockville, MD • On-site

$18.25 - $25.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago


AutoNation rating

6.1

Company rating: 6.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

353rd of 740 rated retailers


Job description

Collision Administrator

The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks.

Day-to-Day Responsibilities
  • Answer all incoming calls and direct or take messages as necessary
  • Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file
  • Greet customers in a timely, friendly manner
  • Schedule appointments using dealership-approved forms
  • Prepare all vendor invoices and assign purchase order numbers as necessary
  • Obtain customer and vehicle data as needed for collision center estimators
  • Establish each customer's method of payment
  • Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
  • Obtain customer's signature on repair order; provide customer with a copy
  • Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment
  • Distribute the mail daily
  • Post all funds received from the repair of a vehicle to the appropriate repair order
  • Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up
  • Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs
Requirements for This Job
  • High School diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Two years of experience in a dealership position (preferred)
  • Professional appearance
  • Excellent oral and written communication skills
Exciting Benefits and Perks Await You:
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.


What AutoNation employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About AutoNation

Sourced by ZipRecruiter

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with \"DRVPNK\" and \"What Drives You, Drives Us.\" AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

1996