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Collision Manager Jobs in Delaware (NOW HIRING)

Parts Coordinator

New Castle, DE · On-site

$22 - $28/hr

Are you looking for a collision repair company that values PEOPLE and PROCESSES while working ... Fully staffed front offices, parts managers, and all the training you can handle. Join our customer ...

RECEPTIONIST

Newark, DE

$15.50 - $20.25/hr

Collision Center Manager Principal Duties and Responsibilities * Answer collision center telephones in a prompt, friendly and courteous manner * Greet customers and demonstrate empathy and a sense of ...

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Collision Manager information

See Delaware salary details

$27K

$68.6K

$108.6K

How much do collision manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for collision manager in Delaware is $68,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $85,600.00 per year, depending on experience, location, and employer.

What are the biggest challenges Collision Managers face when overseeing repairs, and how can they be addressed?

Collision Managers often encounter challenges such as coordinating between technicians, insurance adjusters, and customers to ensure timely and accurate repairs. Managing workflow disruptions due to parts delays or unexpected repair complexities is also common. Effective communication, strong organizational skills, and the ability to quickly adapt to changing priorities help address these challenges. Building strong relationships within the team and with external partners is essential for maintaining a smooth repair process and high customer satisfaction.

What does a Collision Manager do?

A Collision Manager oversees the operations of an auto body repair shop or collision center, ensuring that vehicles are repaired efficiently and safely after accidents. They manage a team of technicians, coordinate with insurance companies, handle customer service, and ensure compliance with safety and quality standards. Their role often includes estimating repair costs, ordering parts, and maintaining shop productivity. Effective communication and organizational skills are vital for success in this role.

What is the difference between Collision Manager vs Body Shop Estimator?

AspectCollision ManagerBody Shop Estimator
CredentialsCertifications like I-CAR, ASE, or state-specific licensesCertifications such as I-CAR, ASE, or manufacturer-specific training
Work EnvironmentOversees collision repair operations, manages staff, and coordinates with insurancePrepares repair estimates, communicates with customers and insurance companies
Industry UsageUsed in collision repair facilities to manage overall operationsCommonly employed in body shops to estimate repair costs

While both roles are integral to collision repair, a Collision Manager oversees the entire operation, including staff and workflow, whereas a Body Shop Estimator focuses on creating accurate repair estimates and customer communication. The Collision Manager has broader responsibilities, often requiring management certifications, while the Estimator specializes in estimating and customer service.

What are the key skills and qualifications needed to thrive as a Collision Manager, and why are they important?

To thrive as a Collision Manager, you need expertise in automotive repair processes, estimating, and a solid understanding of insurance procedures, often supported by experience in body shop management or I-CAR certifications. Familiarity with collision estimating software like CCC ONE and knowledge of shop management systems are typically required. Strong leadership, customer service, and conflict resolution skills set outstanding Collision Managers apart. These skills are crucial for efficiently managing repair operations, ensuring customer satisfaction, and maintaining profitability in a competitive industry.
What are the most commonly searched types of Collision jobs in Delaware? The most popular types of Collision jobs in Delaware are:
What are popular job titles related to Collision Manager jobs in Delaware? For Collision Manager jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Collision Manager jobs? Cities in Delaware with the most Collision Manager job openings:
Infographic showing various Collision Manager job openings in Delaware as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Summer. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $68,565 per year, or $33 per hour.
Body Shop Customer Service Representative - Seaford Collision

Body Shop Customer Service Representative - Seaford Collision

HERTRICH Family of Automobile Dealerships

Seaford, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Hertrich rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

78th of 146 rated car dealerships


Job description

Body Shop Customer Service Representative / Customer Support Specialist

Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant!

The Hertrich Family of Dealerships is looking for a Customer Service Representative / Administrative Assistant to join our busy Collision Center.

If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.

Why Choose Hertrich?

  • Medical, Dental, Vision and Life Insurance for you and your family
  • Short & Long-Term Disability Options
  • 401(k) with Employer Match
  • Paid Vacation, Holidays & Sick Time
  • Employee Vehicle Purchase Discounts
  • Career growth with a large dealership/collision center organization

We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.

What You'll Do

  • Provide friendly, professional customer service in person and over the phone
  • Support daily office operations within the collision center
  • Handle accounts payable/receivable, deposits, receipts & petty cash
  • Assist with insurance processing, data entry, and documentation
  • Maintain accurate files, reports, and records
  • Coordinate with team members to ensure smooth workflow
  • Perform additional administrative tasks as needed

What We're Looking For

  • Strong customer service and communication skills
  • Professional appearance and positive attitude
  • Detail-oriented, organized, and dependable
  • Self-motivated with the ability to multitask
  • Computer skills required (QuickBooks or similar a plus)
  • Bilingual (Spanish) is a plus
  • High School Diploma or GED required
  • Valid Driver's License

Ready to Get Started?

If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you!

Apply today and join the Hertrich team of Collision Center professionals!

We are a diverse, inclusive, equal opportunity employer that provides a collaborative, drug free organization.


Job Posted by ApplicantPro

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