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Collision Customer Service Jobs (NOW HIRING)

Gerber Collision & Glass

Collision CSR

Estero, FL · On-site

$15 - $20/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

Gerber Collision & Glass

Collision CSR

Kenner, LA · On-site

$15 - $22/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

Gerber Collision & Glass

Collision CSR

Amarillo, TX · On-site

$14.25 - $20/hr

Gerber Collision & Glass - Canyon Dr, Amarillo, TX * 2 Years Minimum CCC1 experience preferred * 2-3 years prior experience in customer service excellence required The CSR is responsible for ...

Gerber Collision & Glass

Collision CSR

Brandon, MS

$15 - $22/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

Gerber Collision & Glass

Collision CSR

Odessa, FL

$16 - $22/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

The Boyd Group

Collision CSR

Amarillo, TX · On-site

$14.25 - $20/hr

Gerber Collision & Glass - Canyon Dr, Amarillo, TX 2 Years Minimum CCC1 experience preferred 2-3 years prior experience in customer service excellence required The CSR is responsible for providing an ...

The Boyd Group

Collision CSR

Amarillo, TX

$14.25 - $20/hr

Gerber Collision & Glass - Canyon Dr, Amarillo, TX * 2 Years Minimum CCC1 experience preferred * 2-3 years prior experience in customer service excellence required The CSR is responsible for ...

The Boyd Group

Collision CSR

Amarillo, TX · On-site

$14.25 - $20/hr

Gerber Collision & Glass - Canyon Dr, Amarillo, TX * 2 Years Minimum CCC1 experience preferred * 2-3 years prior experience in customer service excellence required The CSR is responsible for ...

The Boyd Group

Collision CSR

Estero, FL · On-site

$15 - $20/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

The Boyd Group

Collision CSR

Odessa, FL · On-site

$16 - $22/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

The Boyd Group

Collision CSR

Brandon, MS · On-site

$15 - $22/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

The Boyd Group

Collision CSR

Amarillo, TX · On-site

$14.25 - $20/hr

Gerber Collision & Glass - Canyon Dr, Amarillo, TX 2 Years Minimum CCC1 experience preferred 2-3 years prior experience in customer service excellence required The CSR is responsible for providing an ...

The Boyd Group

Collision CSR

Kenner, LA

$15 - $22/hr

Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more ...

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All JobsAutomotive JobsAuto Body JobsAuto Body Technician JobsCollision Customer Service Jobs

Collision Customer Service information

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$18

$26

How much do collision customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for collision customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Collision Customer Service vs Auto Body Technician?

AspectCollision Customer ServiceAuto Body Technician
Required CredentialsCustomer service training, sometimes certifications in collision repair knowledgeASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice or dealership reception area, customer interactionRepair shop, garage, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, insurance companiesAuto body repair shops, collision centers
Common Search & Comparison IntentCustomer service roles in collision repairTechnical repair roles in collision repair

Collision Customer Service professionals focus on assisting customers, managing claims, and coordinating repairs, often working in an office setting. Auto Body Technicians perform hands-on repair work on vehicles, requiring technical skills and certifications. Both roles are essential in the collision repair industry but differ in responsibilities and work environment.

What cities are hiring for Collision Customer Service jobs?

Cities with the most Collision Customer Service job openings:

What are popular job titles related to Collision Customer Service jobs?

For Collision Customer Service jobs, the most frequently searched job titles are:

Collision Customer Service Representative

Palatine, IL • On-site

Andy Mohr Automotive Group
51 - 200 employees
Learn more about Andy Mohr Automotive Groupexternal

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Collision Customer Service Representative

AM Palatine - Palatine, IL 60074

Salary Range $15.00 - $20.00 Hourly

Overview

We are an established independent Toyota and Lexus focused collision repair facility in the Chicagoland area.

Description

The role of a CSR is to be a single point of contact to customers whose vehicles have been scheduled to be processed through the collision center.

Qualifications

Responsibilities include:

  • Greet customers initially.
  • Obtain authorization and explain the repair plan process
  • Facilitate the rental car process.
  • Inspect vehicle with the customer, identify claim-related and unrelated damages.
  • Communicate with customer after repair planning is complete, such as expected completion date, email estimate to customer when appropriate.
  • Update customer with status, when appropriate
  • Contact customer when repairs are complete and set up pickup time/date.
  • Collect payments, explain Customer survey's.
  • Keep work station tidy and professional.

Multi-Lingual is a plus.

This is a full time position.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Spanish (Preferred)
  • Polish (Preferred)

Work Location: In person

Apply