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Collision Advisor Jobs (NOW HIRING)

Kenwood Autobody

Collision Service Advisor

Frederick, MD · On-site

$65K - $115K/yr

The Collision Service Advisor serves as the primary point of contact for customers throughout the repair process. This role is responsible for greeting customers, listening to their concerns, and ...

Kenwood Autobody

Collision Service Advisor

Frederick, MD · On-site

$65K - $115K/yr

The Collision Service Advisor serves as the primary point of contact for customers throughout the repair process. This role is responsible for greeting customers, listening to their concerns, and ...

The Boyd Group

Collision Estimator

Lafayette, LA

$43.60K - $59K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

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How much do collision advisor jobs pay per hour?

As of May 31, 2026, the average hourly pay for collision advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collision Advisor, and why are they important?

To thrive as a Collision Advisor, you need a solid understanding of automotive repair processes, estimating, and customer service, often supported by experience in the collision repair industry. Familiarity with estimating software such as CCC ONE or Mitchell, and knowledge of insurance claim processes, are typically required. Exceptional communication, organizational skills, and the ability to manage customer expectations help set top performers apart. These skills are essential for accurately assessing damage, providing clear estimates, and ensuring customer satisfaction throughout the repair process.

How does a Collision Advisor typically collaborate with technicians and insurance adjusters during the repair process?

A Collision Advisor acts as a liaison between customers, technicians, and insurance adjusters to ensure a smooth repair process. They are responsible for communicating repair needs and timelines to the technicians, while also providing detailed estimates and updates to insurance adjusters. Regular coordination helps prevent misunderstandings and keeps all parties informed about progress and any changes. This collaborative approach ensures customer satisfaction, efficient workflow, and accurate claim processing.

What is a Collision Advisor?

A Collision Advisor is a professional who assists customers after their vehicles have been involved in accidents. They serve as the primary point of contact between the customer and the auto body shop, helping to assess vehicle damage, explain repair processes, and coordinate with insurance companies. Collision Advisors also provide repair estimates, schedule work, and ensure customer satisfaction throughout the repair process. Their goal is to make the repair experience smooth and stress-free for clients.

What is the difference between Collision Advisor vs Auto Body Technician?

AspectCollision AdvisorAuto Body Technician
CertificationsCustomer service, estimating, and insurance knowledgeASE certifications, collision repair certifications
Work EnvironmentOffice setting, interacting with customers and insurance companiesRepair shop, working on vehicle repairs
Primary ResponsibilitiesAssessing vehicle damage, preparing estimates, coordinating repairsPerforming repairs, replacing parts, restoring vehicle condition

While both roles are essential in the collision repair industry, a Collision Advisor primarily focuses on customer interaction, estimating, and coordinating repairs, whereas an Auto Body Technician performs the physical repairs on vehicles. Understanding these differences helps job seekers identify the right career path in auto collision repair.

More about Collision Advisor jobs
What cities are hiring for Collision Advisor jobs? Cities with the most Collision Advisor job openings:
What states have the most Collision Advisor jobs? States with the most job openings for Collision Advisor jobs include:
What job categories do people searching Collision Advisor jobs look for? The top searched job categories for Collision Advisor jobs are:
Collision Advisor jobs near you
Infographic showing various Collision Advisor job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 24% Physical, and 76% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Collision Repair Service Advisor

Salt Lake Valley Chevrolet

West Valley City, UT

Other

Medical, Dental

Posted 16 days ago

Job description

We are seeking a detail-oriented Collision Repair Service Advisor to join our team at Salt Lake Valley Chevrolet in West Valley City, UT. The ideal candidate will serve as the primary point of contact between customers and the collision repair department, ensuring excellent communication and superior service throughout the repair process.

Responsibilities
  • Provide accurate estimates for vehicle collision repairs based on vehicle damage and manufacturer guidelines.
  • Communicate effectively and Often with customers about repair processes, timelines, and costs.
  • Coordinate with insurance companies and repair technicians to facilitate smooth vehicle repair operations.
  • Maintain detailed records of estimates, repair orders, and customer interactions.
  • Assist customers with warranty and repair policy questions.
  • Ensure customer satisfaction through timely follow-up and support.
Requirements
  • Previous experience as a collision estimator, service advisor, or in a related automotive repair role.
  • Strong knowledge of vehicle repair processes and automotive parts.
  • Excellent communication and customer service skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Familiarity with insurance claim procedures is a plus.
  • Valid driver’s license and a clean driving record.
  • Knowledge of CCC Estimating Program
Benefits
  • Competitive compensation package.
  • Opportunities for career advancement and professional development.
  • Comprehensive health and dental insurance options
  • Supportive and team-oriented work environment.
About the Company

Salt Lake Valley Chevrolet has been a trusted name in the automotive industry, providing quality vehicles and exceptional customer service to the West Valley City community. Our commitment to integrity, excellence, and customer satisfaction makes us a leading dealership and service provider in the region. We have 6 dealerships that feed the Collision Shop and Growing.

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