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Collision Advisor Jobs (NOW HIRING)

Gerber Collision & Glass

Collision Estimator

Apopka, FL

$49.50K - $67.10K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Baton Rouge, LA

$49.40K - $66.90K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Cartersville, GA

$50.30K - $68.10K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Roswell, GA

$52K - $70.40K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Huntsville, AL · On-site

$52.50K - $71.10K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Madison, AL

$50.70K - $68.60K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Classic Collision Inc

Collision Estimator

Lakeland, FL

$50K - $67.80K/yr

Collision Estimator Classic Collision is now hiring a Service Advisor for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to ...

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Collision Advisor information

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$12

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How much do collision advisor jobs pay per hour?

As of May 31, 2026, the average hourly pay for collision advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collision Advisor, and why are they important?

To thrive as a Collision Advisor, you need a solid understanding of automotive repair processes, estimating, and customer service, often supported by experience in the collision repair industry. Familiarity with estimating software such as CCC ONE or Mitchell, and knowledge of insurance claim processes, are typically required. Exceptional communication, organizational skills, and the ability to manage customer expectations help set top performers apart. These skills are essential for accurately assessing damage, providing clear estimates, and ensuring customer satisfaction throughout the repair process.

How does a Collision Advisor typically collaborate with technicians and insurance adjusters during the repair process?

A Collision Advisor acts as a liaison between customers, technicians, and insurance adjusters to ensure a smooth repair process. They are responsible for communicating repair needs and timelines to the technicians, while also providing detailed estimates and updates to insurance adjusters. Regular coordination helps prevent misunderstandings and keeps all parties informed about progress and any changes. This collaborative approach ensures customer satisfaction, efficient workflow, and accurate claim processing.

What is a Collision Advisor?

A Collision Advisor is a professional who assists customers after their vehicles have been involved in accidents. They serve as the primary point of contact between the customer and the auto body shop, helping to assess vehicle damage, explain repair processes, and coordinate with insurance companies. Collision Advisors also provide repair estimates, schedule work, and ensure customer satisfaction throughout the repair process. Their goal is to make the repair experience smooth and stress-free for clients.

What is the difference between Collision Advisor vs Auto Body Technician?

AspectCollision AdvisorAuto Body Technician
CertificationsCustomer service, estimating, and insurance knowledgeASE certifications, collision repair certifications
Work EnvironmentOffice setting, interacting with customers and insurance companiesRepair shop, working on vehicle repairs
Primary ResponsibilitiesAssessing vehicle damage, preparing estimates, coordinating repairsPerforming repairs, replacing parts, restoring vehicle condition

While both roles are essential in the collision repair industry, a Collision Advisor primarily focuses on customer interaction, estimating, and coordinating repairs, whereas an Auto Body Technician performs the physical repairs on vehicles. Understanding these differences helps job seekers identify the right career path in auto collision repair.

More about Collision Advisor jobs
What cities are hiring for Collision Advisor jobs? Cities with the most Collision Advisor job openings:
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What job categories do people searching Collision Advisor jobs look for? The top searched job categories for Collision Advisor jobs are:
Collision Advisor jobs near you
Infographic showing various Collision Advisor job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 24% Physical, and 76% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Collision Estimator

Collision Estimator

Gerber Collision & Glass

Apopka, FL

$49.50K - $67.10K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Gerber Collision & Glass rating

6.7

Company rating: 6.7 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

180th of 325 rated vehicle maintenance

Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.

 

Key Job Responsibilities 

  • Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
  • Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service 
  • Ensure compliance with all insurance client requirements, processes and metrics 
  • Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery 
  • Communicate all customer requests and needs to appropriate team members
  • Provides positive energy when greeting customers in person and on the phone
  • Understanding of all required Insurance programs and procedures
  • Participate in daily “production walks” with the Management Team, as required
  • Support all team members when required
  • Participate in monthly Health & Safety and staff meeting (if required)
  • Attend training, information sessions and workshops recommended by Store Manager 


 

Minimum Education and/or Experience Required for the Job

  • Knowledge of Repairs and OE Guidelines 
  • High School Diploma or equivalent 
  • Awareness of where to look for answers 
  • Basic Computer Skills 
  • Compliance for DRP’s Minimum of 1-year experience 

Required Knowledge, Skills, & Abilities

  • Awareness of where to look for answers
  • Basic Computer Skills 
  • Compliance for DRP’s Minimum of 1-year experience 
  • Must be willing to complete I-CAR Training 
  • Valid Driver’s License

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. 

#INDSOUTH

Keywords: Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, sales, automotive, career, estimate, auto repair, mechanical repair

Titles: Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available 

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan.

Estimated $48,000 - $69,000 / Year

In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater. 

Supplemental Pay: 

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

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