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Collections Jobs in Toronto, OH (NOW HIRING)

Rent-A-Center

Account Manager

Bridgeport, OH · On-site

$13.01 - $15.30/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

Rent-A-Center

Account Manager

Washington, PA · On-site

$14.45 - $17/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

Rent-A-Center

Account Manager

Washington, PA · On-site

$14.45 - $17/hr

Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships • Conduct early-stage collections (1-6 days past due) and meet daily ...

Rent-A-Center

Account Manager

Bridgeport, OH · On-site

$13.01 - $15.30/hr

Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships • Conduct early-stage collections (1-6 days past due) and meet daily ...

Masonic Villages

Billing Coordinator

Sewickley, PA · On-site

$23.75/hr

Billing/Cash receipts/Collections - prepare and send monthly billing as assigned; deposit checks, record cash receipts as appropriate; follow collections procedure for delinquent accounts. * Work ...

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Collections information

See Toronto, OH salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for collections in Toronto, OH is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.44 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What cities near Toronto, OH are hiring for Collections jobs?

Cities near Toronto, OH with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Toronto, OH as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,826 per year, or $19.1 per hour.

Account Representative Sr

Corporate Revenue Cycle

Washington, PA • On-site

Full-time

Posted 2 days ago

New

Job description

Purpose:
The Account Representative, Senior is responsible for all fiscal functions necessary to ensure the prompt and correct payment to the hospital of all monies owed by both insurers and patients. Account Representatives, Senior are responsible to: ensure claims are submitted accurately and timely; communicate with insurance companies, patients and physicians regarding payment issues; establish reasonable payment arrangements; recommend adjustments according to UPMC policies; review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts; identify and assign appropriate status codes; and review high dollar accounts on a regular basis. The Account Representative, Senior is expected to identify recurring problems and procedural deficiencies that need to be reported to management and to serve as a key mentor to staff for training and procedural direction.
Responsibilities:

  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and other departments within the organization.
  • Ability to work multiple payers
  • Verify accuracy of payment posting and reimbursement. Work with appropriate payer and/or department to resolve any payment discrepancies.
  • Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials.
  • Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures.
  • Managed assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards.
  • Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt.
  • Understand third party billing and collection guidelines
  • Demonstrate knowledge of the current functionality of the patient accounting systems.
  • Identify issues and submit corrective action recommendations.
  • Ability to work independently with minimal supervision
  • Meet quality assurance benchmark standards and maintain productivity levels as defined by management.
  • Must have 1 year of claims/billing/collections experience; OR 4 years in a business office setting; OR a Bachelors Degree; OR an equivalent combination of education and experience.
  • Excellent interpersonal, organizational, communication and effective problem solving skills are necessary.
  • Must be able to communicate with patients, payers, outside agencies, and general public through telephone, electronic and written correspondence.
  • Prior working experience on personal computers, electronic calculators and office equipment is needed.
  • Must be multi-disciplined in billing, collections, denials, credit balances and/or the various payers.
  • Prior collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred.
  • Familiarity with third party payer guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial.
  • This position requires organization and time management skills.
  • The incumbent must develop and manage relationships with colleagues in a professional, independent manner.
  • The position requires the ability to maintain confidentiality with regard to all assignments.
    Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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