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Collections Jobs in Northfield, OH (NOW HIRING)

stateindustrial

Collections Specialist

Cleveland, OH · On-site

$18 - $24.25/hr

The Collections Specialist is responsible for delivering exceptional customer service while overseeing the daily workflow. This role is focused on optimizing collections performance, ensuring ...

stateindustrial

Collections Specialist

Cleveland, OH · On-site

$18 - $24.25/hr

The Collections Specialist is responsible for delivering exceptional customer service while overseeing the daily workflow. This role is focused on optimizing collections performance, ensuring ...

Marmon

Director - Collections & Recovery

Westlake, OH · Hybrid

The Director of Collections & Recovery is responsible for designing, executing, and continuously optimizing the organization's end-to-end collections strategy. This includes oversight of early-stage ...

CornerStone Staffing

Legal Collections Attorney

Solon, OH · Remote

$65K - $130K/hr

LEGAL COLLECTIONS ATTORNEY LOCATION: Solon, Ohio | Onsite COMPENSATION & SCHEDULE * $65,000-$120,000 annually * Full-time * Business-casual work environment ROLE IMPACT Support a high-volume creditor ...

Airgas

Collections Specialist

Independence, OH · Hybrid

$22/hr

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

Airliquidehr

Collections Specialist

Independence, OH · Hybrid

$22/hr

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

CornerStone Staffing

Legal Collections Attorney

Solon, OH · On-site

$65K - $120K/yr

LEGAL COLLECTIONS ATTORNEY LOCATION: Solon, Ohio | Onsite COMPENSATION & SCHEDULE • $65,000-$120,000 annually • Full-time • Business-casual work environment ROLE IMPACT Support a high-volume ...

Airgas

Collections Specialist

Independence, OH · On-site

$22/hr

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

Airgas

Collections Specialist

Independence, OH · On-site

$22/hr

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

lhs

Private Pay Collections Specialist

Cleveland, OH · On-site

$18 - $24.25/hr

Private Pay Collections Specialist Legacy Health Services seeking a diligent and professional Collections Specialist to manage and resolve private pay account balances at the corporate level. This ...

trimarkusa

Credit & Collections Analyst

Cleveland, OH · On-site

The Credit & Collections Analyst reports to the Credit & Collections Manager * Located in Cleveland, OH * Full-Time * In Office The Credit & Collections Analyst plays a pivotal role in analyzing ...

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All JobsCollections JobsCollections Jobs in Northfield, OH

Collections information

See Northfield, OH salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for collections in Northfield, OH is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.83 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Northfield, OH?

The most popular types of Collections jobs in Northfield, OH are:

What cities near Northfield, OH are hiring for Collections jobs?

Cities near Northfield, OH with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Northfield, OH as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 73% In-person, 12% Hybrid, and 15% Remote job distribution, with an average salary of $40,561 per year, or $19.5 per hour.

Collections Specialist

stateindustrial

Cleveland, OH • On-site

$18 - $24.25/hr

Full-time

Re-posted 5 days ago

Job description

POSITION SUMMARY:

The Collections Specialist is responsible for delivering exceptional customer service while overseeing the daily workflow. This role is focused on optimizing collections performance, ensuring alignment with corporate customer service standards, and achieving accounts receivable (AR) targets. The ideal candidate will demonstrate a balance of professionalism, efficiency, and customer empathy.

POSITION RESPONSIBILITIES:

  • Reduce delinquency rates by applying effective collections management techniques to assigned accounts
  • Initiate and manage outbound calls to customers with overdue accounts, maintaining a professional and customer-focused approach
  • Communicate clearly and empathetically with customers to resolve outstanding balances while preserving positive relationships
  • Set clear expectations and follow-up dates for customers regarding payment arrangements or next steps
  • Maximize efficiency by utilizing available software tools and managing administrative tasks between calls
  • Handle escalated customer calls in a timely and professional manner
  • Collaborate with internal teams (e.g., Sales, Customer Service, Finance) to resolve customer issues and support collection efforts
  • Contribute to departmental goals by participating in special projects or process improvement initiatives, as assigned
  • Consistently meet or exceed established performance metrics and KPIs related to collections and customer service

POSITION REQUIREMENTS:

  • 1–2 years of experience in a customer-focused call center environment
  • Strong analytical skills with the ability to evaluate, improve, and streamline business processes
  • Effective problem-solving and decision-making abilities
  • Excellent verbal and written communication skills
  • Demonstrated commitment to delivering outstanding customer service
  • Proficient in using personal computers and productivity tools to enhance workflow efficiency and communication with customers and internal teams

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