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63 Stateindustrial Jobs Hiring Near You

POSITION SUMMARY: The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ensure system integrity, stability, and up time. This role also provides technical ...

Position Summary: The production filler supports the production team by ensuring respective containers are filled to the appropriate specifications. Position Responsibilities: * Package products into ...

Position Summary: The production filler supports the production team by ensuring respective containers are filled to the appropriate specifications. Position Responsibilities: * Package products into ...

POSITION SUMMARY: Responsible for ensuring the overall quality of all products produced by or for State Industrial Products. This role supports the implementation of quality assurance policies ...

POSITION RESPONSIBILITIES: * Achieve sales goals through prospecting, cold calling, networking, and upselling * Build brand awareness within your assigned territory * Develop and maintain strong ...

POSITION SUMMARY: Responsible for ensuring the overall quality of all products produced by or for State Industrial Products. This role supports the implementation of quality assurance policies ...

POSITION RESPONSIBILITIES: * Achieve sales goals through prospecting, cold calling, networking, and upselling * Build brand awareness within your assigned territory * Develop and maintain strong ...

POSITION RESPONSIBILITIES: * Achieve sales goals through prospecting, cold calling, networking, and upselling * Build brand awareness within your assigned territory * Develop and maintain strong ...

POSITION RESPONSIBILITIES: * Achieve sales goals through prospecting, cold calling, networking, and upselling * Build brand awareness within your assigned territory * Develop and maintain strong ...

POSITION RESPONSIBILITIES: * Achieve sales goals through prospecting, cold calling, networking, and upselling * Build brand awareness within your assigned territory * Develop and maintain strong ...

POSITION SUMMARY: The Account Manager (Field Service Technician) is responsible for driving sales growth, performing preventative maintenance, executing installations, managing route completion, and ...

POSITION SUMMARY: The Account Manager (Field Service Technician) is responsible for driving sales growth, performing preventative maintenance, executing installations, managing route completion, and ...

POSITION SUMMARY: The Account Manager (Field Service Technician) is responsible for driving sales growth, performing preventative maintenance, executing installations, managing route completion, and ...

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Operations & Support Analyst

stateindustrial

Hebron, OH โ€ข On-site

Other

Posted 2 days ago


Job description

POSITION SUMMARY:

The Operations and Support Analystย is responsible forย managing and monitoring system batch jobs to ensure system integrity, stability, and up time. This role also provides technical support to corporate,ย warehouseย and field associates, troubleshooting hardware, software, mobile devices, printers, and other peripherals. As part of the IT Operations and Support team, the analyst enhances productivity by responding to service requests, performingย installationsย and training, and resolving technical issues. The ideal candidate is detail-oriented, quality-driven, and a strong communicator who thrives in a collaborative, support-focused environment.ย 

POSITION RESPONSIBILITIES:

  • Manage andย monitorย corporate application operational jobs forย optimalย performance (SAP, SQL, Other system/scheduling tools) andย maintainย documentation for our corporate operational jobsย 
  • Monitorย operational jobs for application,ย networkย and infrastructure services (Office 365, VM host and file level backup, EDR and others)ย 
  • Perform SAP application support including analysis, documentation, system management (jobs, errors, security) and troubleshootingย 
  • IT support for a variety of technical inquiries and delivering high-quality support to both onsite and remote employeesย 
  • Ability to work multiple concurrent issues using a ticket management systemย 
  • Identifyย patterns of support requests which may be indicative of systemic issuesย 
  • Clearly communicate and document each support request with detailย 
  • Manage administrative personnel changes (New Hires, Transfers, Off-Boarding, etc.,)ย 
  • Follow department policies and procedures with accuracyย 
  • Manage asset management systemย ย 
  • Manage and follow processes for system monitoring and alertingย 
  • Demonstratedย appropriate workingย knowledge of corporate systemsย ย 
  • Demonstratedย successful task management experienceย ย 
  • Demonstratedย ability toย comprehendย and solve complex business and technical issuesย 
  • Outstanding ability to learn new applications and technologiesย 
  • Ability to learn from technical expertsย 
  • Ability to support common office applications such Microsoft Office 365, Azure AD, Microsoft Teams, Adobe Acrobat, and others asย requiredย 
  • Working knowledge of mobile devices, PC hardware, networking,ย infrastructureย and operational managementย 
  • Special projects, as assignedย 

POSITION REQUIREMENTS:

  • Bachelorโ€™s degree in information technology, Computer Science, or a related field (or equivalent experience)
  • 2โ€“5 years of experience in IT operations, systems support, or infrastructure monitoring
  • Proficiency with monitoring tools (e.g., SAP, SQL, back-up solutions, EDR, or similar)
  • Resolve issues prior to business hours including responding to issues outside of normal working hours
  • Excellent troubleshooting and communication skills
  • Ability to travel (minimal)