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Collections Jobs in New Port Richey, FL (NOW HIRING)

Contact Center Collections Representative

Tampa, FL ยท On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're hiring a results-driven Collections Representative to join our dynamic BPO contact center . In this role, you'll be responsible for contacting customers with overdue accounts, negotiating ...

Account Collection Specialist / 304

Tampa, FL ยท On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections Specialist - Join Our RNR Family Looking for a career with great pay, biweekly bonuses, and growth opportunities? If you have strong communication skills and at least two years of ...

New

Contact Center Collections Representative

Tampa, FL ยท On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're hiring a results-driven Collections Representative to join our dynamic BPO contact center . In this role, you'll be responsible for contacting customers with overdue accounts, negotiating ...

Showing results 41-60

Collections information

See New Port Richey, FL salary details

$11

$19

$26

How much do collections jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collections in New Port Richey, FL is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.39 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in New Port Richey, FL?

The most popular types of Collections jobs in New Port Richey, FL are:

What job categories do people searching Collections jobs in New Port Richey, FL look for?

The top searched job categories for Collections jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Collections jobs?

Cities near New Port Richey, FL with the most Collections job openings:

Infographic showing various Collections job openings in New Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 15% Part Time, 1% Temporary, and 7% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,766 per year, or $19.1 per hour.

WFH First Party Medical Collections

Hollis Cobb Associates, Inc.

Tampa, FL โ€ข Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

The First Party Collector is responsible for taking inbound customer calls as well as making outbound calls, contacting consumers in order to negotiate pay arrangements on early out accounts, while following Federal, State, company and client collection guidelines and laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Works 1st party accounts
• Professionally persuade patients to pay on past due medical debts
• Overcome stalls and objections and suggest money sources for debt payment
• Leave messages with consumers informing them of contact points via a mandated script
• Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system
• Adhere to the production standards set for the department and client
• Accuracy and confidentiality in handling medical records in compliance with HIPAA, Federal, State and Company requirements
• Other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION AND EXPEREIENCE:
• A high school diploma or equivalent is required
• 2 years of relevant experience in customer service, sales, 1st party collections, or a related role is preferred
• 1 year of call center, negotiating and collecting payments, working on an automated dialer, interpretation of EOB's and FACS or EPIC

KNOWLEDGE, SKILLS AND ABILITIES:
• Strong organization and communication skills
• Ability to use professional language and grammar
• Understanding and fully complying with all federal and state laws and regulations (including HIPAA and FDCPA) with regard to FDCPA, state and local laws, collection policies and procedures
• Intermediate to advanced Microsoft skills in Word and Excel
• Strong multi-tasking skills and the ability to handle a high call volume in a fast paced environment
• Ability to compute math calculations using addition, subtraction, multiplication, division, and percentages
• Strong telephone communication and negotiation abilities
• Must have the ability to simultaneously talk and type
• Ability to type minimum of 25 wpm


PHYSICAL SKILLS AND ABILITIES:
While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel or crouch or crawl; see, talk and hear.


WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent/employee works in a temperature-controlled office environment. Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously. All incumbents/employees are provided a Webcam and are required to on camera 100% of the time during the scheduled shift.

Illinois, Maryland and New Jersey residents click below for compensation and benefits:
https://www.holliscobb.com/illinois-maryland-residents/


Hollis Cobb is an Equal Opportunity Employer

Company Description

Hollis Cobb Associates Inc. (www.holliscobb.com) is a nationally established (Since 1977) accounts receivable management company based in Duluth, GA. HCA partners with hospitals, physician practices and related industry service organizations to provide a broad portfolio of customizable solutions.

As we grow and evolve, we seek to locate the best talent matching them with opportunities to excel and creating a career where they can foster their skills.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Hollis Cobb is an Equal Opportunity Employer
"Winner - 2025 Best Places to Work in Collections"