ZipRecruiter

Log In

1

Collections Jobs in Mebane, NC (NOW HIRING)

Collabera

Collection Specialist

Greensboro, NC

$18 - $24.25/hr

Collections in Greensboro, NC Industry Banking and Finance Location 4161 Piedmont Pkwy Greensboro, NC USA 27410 Job Title Collections Duration 11 - 12 Months (Possibility of extension) Work Schedule ...

LHH US

AR/Collections Specialist

Greensboro, NC

$24 - $27/hr

Experience with collections, cash applications, account reconciliations, and aging analysis. * Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis. * Experience ...

LHH US

AR/Collections Specialist

Greensboro, NC

$24 - $27/hr

Experience with collections, cash applications, account reconciliations, and aging analysis. * Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis. * Experience ...

SIRIS LLC

Museum Specialist

Greensboro, NC · On-site

$70K - $90K/yr

Maintain accuracy and attention to detail in all aspects of collections work * Be proactive, dependable, and solution-oriented Key Responsibilities * Coordinate closely with senior Smithsonian ...

SIRIS LLC

Museum Specialist

Greensboro, NC

$70K - $90K/yr

Maintain accuracy and attention to detail in all aspects of collections work * Be proactive, dependable, and solution-oriented Key Responsibilities * Coordinate closely with senior Smithsonian ...

previous pagenext page

Showing results 21-40

All JobsCollections JobsCollections Jobs in Mebane, NC

Collections information

See Mebane, NC salary details

$11

$18

$26

How much do collections jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for collections in Mebane, NC is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.77 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Mebane, NC?

The most popular types of Collections jobs in Mebane, NC are:

What cities near Mebane, NC are hiring for Collections jobs?

Cities near Mebane, NC with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Mebane, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, 3% Temporary, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $38,591 per year, or $18.6 per hour.

Support Services Specialist II - HYBRID (Medical Bad Debt Collections)

Raleigh, NC • On-site

Savista
Health Care and Social Assistance • 1 - 5K employees

8.9

Company rating: 8.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

24th of 496 rated business services

Great coworkers

People enjoy working here

Good employer

Learn more about Savistaexternal

$17.75 - $22/hr

Full-time

Re-posted 16 days ago

Job description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Job Summary
The Support Services Specialist not only acts as an advocate for the customer, but also serves as a liaison between colleagues, clients and State/Government agencies in a collaborative effort to facilitate coverage for current and future medical expenses. This position is responsible for completing daily account related functions in an efficient and timely manner to speed-up the patient-to-payment process. Duties include researching and reconciling accounts, communicating with clients, government and commercial payers and operating within multiple client systems. This position provides customer service support and resolution of routine problems and questions regarding the revenue cycle.
*Medical collections/ bad debt experience required*
Work Schedule and Location:
Work Hours: Full time, 40 hours per week, hourly position. Monday - Friday from 8:30am to 5:00pm.
Must be available to work a hybrid schedule with a minimum of 2 days in the office and 3 days working remotely.
  • Onsite Location: 3200 Spring Forest Rd Ste 220, Raleigh, NC 27616

Essential Duties & Responsibilities:
  • Meet or exceed performance objectives including account resolution and quality assurance goals.
  • Perform routine tasks or repetitious tasks with care and attention while maintaining accurate documentation of patient/guarantor encounters.
  • Identify trends and determine root cause for balance discrepancies and perform actionable steps to resolve inconsistencies.
  • Answer incoming patient or client call/email requests and handle in a prompt, courteous and professional manner.
  • Execute appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts.
  • Develop and maintain knowledge of patient access services and the overall effect on the revenue cycle.
  • Develop and maintain knowledge of commercial and government insurance plans (Medicaid and Medicare), payer networks, government resources, and medical terminology.
  • Create, distribute, maintain, and file various accounting reports and /or correspondence.
  • Analyze and interpret accounting documents and/or correspondence, requiring great attention to detail.
  • Perform file maintenance for corrections and additions to patient records such as updating account balances, addresses, authorizations, correspondence information, statements, payment plans and account status.
  • Interact with both client and internal departments to ensure proper account handling
  • Interfaces with team members, management, and customers in reference to patient issues. Review and recommend modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
  • Processes patient inquiries in a manner that ensures service level agreements (SLAs) are met or exceeded.
  • A subject matter expert that assists the team with escalated customer and client issues, coaches and trains other team members.
  • Meet or exceed performance objectives including account resolution and quality assurance goals.

Minimum Qualifications & Competencies:
  • High school diploma or GED.
  • 3+ years of healthcare experience, specifically in medical bad debt collections.
  • Experience working in a support role for a high-paced call center environment or similar role within the healthcare revenue cycle touching patient accounts.
  • Expert knowledge of patient access services and the overall effect on the revenue cycle.
  • Expert knowledge of commercial and government insurance plans (Medicaid and Medicare), payer networks, government resources, and medical terminology.
  • A subject matter expert with demonstrated capability to support/train/mentor other team members
  • Demonstrated experience communicating effectively with a customer and simplifying complex information.
  • Understand medical collection terminology
  • Demonstrated ability of critical thinking skills and adhering to compliance protocols
  • Experience in a role that requires accessing multiple databases simultaneously or managing multiple open screens to gather information to discuss with a customer.
  • Demonstrated ability to meet performance objectives
  • Demonstrated advanced capability to produce reports, utilizing Excel, SharePoint, and Internet Explorer.
  • Demonstrated success working both individually and in a team environment.
  • Be patient and compassionate while working as a team player and using all available resources to provide the best outcome to the patient.
  • Communicate with patients in a warm, helpful and professional manner while simultaneously building credibility and rapport.
  • Must participate in ongoing training and self-development
  • Must complete and pass mandatory educational requirements

Preferred Skills
  • Bilingual in English and Spanish
  • Experience with performance metrics and goals.
  • Experience with dual monitoring systems.
  • Experience with utilizing a dialer system and EMR system such as Epic.
  • Experience in a performance-based commission structure.
  • Experience working in a role with a high volume of both inbound and outbound calls.
  • Strong problem-solving skills to bring inquiries to effective resolution.
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally.
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries.
  • Advanced computer proficiency (including knowledge of windows-based applications).
  • Excellent written and verbal communications and typing skills (30 WPM) required.

Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $16.00 to $18.00. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
California Job Candidate Notice

What Savista employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply