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Collections Jobs in Independence, MO (NOW HIRING)

Academy Bank

Collections Supervisor

Kansas City, MO · On-site

$31.25/hr

Summary The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency ...

Academy Bank

Collections Supervisor

Kansas City, MO

$31.25/hr

Summary The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency ...

SouthLaw P C

Paralegal - Collections

Overland Park, KS · On-site

$19 - $22/hr

PTO Job Purpose The Collections Paralegal is responsible for preparing and filing key legal documents required for the Pre and Post Judgment process, and monitoring and maintenance of the ongoing ...

New

CBIZ, Inc.

Collections Specialist

Kansas City, MO · On-site

$18 - $24.25/hr

#LI-KH1 #LI-Hybrid Responsibilities Essential Functions and Primary Duties * Review aged accounts to resolve with client or fix account in system * Resolve a full range of internal and external ...

CBIZ

Collections Specialist

Kansas City, MO · Hybrid

$18 - $24.50/hr

#LI-KH1 #LI-Hybrid CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory ...

Myers and Stauffer

Collections Specialist

Kansas City, MO · Hybrid

$18 - $24.50/hr

#LI-KH1 #LI-Hybrid CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory ...

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All JobsCollections JobsCollections Jobs in Independence, MO

Collections information

See Independence, MO salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collections in Independence, MO is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.92 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Independence, MO? The most popular types of Collections jobs in Independence, MO are:
What job categories do people searching Collections jobs in Independence, MO look for? The top searched job categories for Collections jobs in Independence, MO are:
What cities near Independence, MO are hiring for Collections jobs? Cities near Independence, MO with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Independence, MO as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $40,706 per year, or $19.6 per hour.

Collections Supervisor

Academy Bank

Kansas City, MO • On-site

$31.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Summary
The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency recovery efforts by monitoring performance and supporting strategic initiatives to improve collection outcomes.
Responsibilities
  • Supervise others, including interviewing, hiring, performance management, motivating, and training. Will typically supervise a staff of 5-6 associates.
  • Conduct regular meetings and provide frequent feedback to associates to develop them and provide a career path.
  • Leads the oversight of third-party collection vendors to assure placement schedules are timely, recovery results are in line with Company expected liquidation rates, compliance monitoring, and lead in strategical efforts.
  • Remain compliant with our policies, processes, and legal guidelines.
  • Assure adherence to FDCPA and state and federal laws and regulations in all assigned areas.
  • Protect all client and bank information confidentially and follow all company policies.
  • Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
  • Other specified duties as assigned.

Skills
  • Ability to read, write, and speak fluent English.
  • Strong written, verbal, active listening, and phone communication skills.
  • Ability to work in a team environment.
  • Detail-oriented
  • Ability to plan, organize, prioritize, and multi-task.
  • Basic math skills (addition, subtraction, multiplication, division, percentages).
  • Ability to use standard office equipment.
  • Basic ability to use internet and webmail for business purposes.
  • Ability to apply policy and procedures when making decisions.
  • Proficiency in Microsoft Office 365 and Copilot required.

Education & Experience
  • High School Diploma or equivalent required.
  • 3+ years of collections management experience required.
  • Familiarity or experience with the U.S. Military preferred.

Physical Requirements
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required.
Compensation & Benefits
The Collections Supervisor position pays $31.25 an hour.
Full-time associates are eligible for our benefits package:
  • Medical
  • Dental
  • Vision
  • 401(k) plan
  • Company paid life insurance
  • Short and Long-term disability insurance
  • Company paid vacation, paid leave and holidays

This position will remain open until a qualified applicant is hired.

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