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Collections Jobs in Homestead, FL (NOW HIRING)

Kaseya Careers

Collections Specialist

Miami, FL

$17.75 - $24/hr

Position Summary The Collections Specialist plays a key role in supporting both the company's financial health and customer experience. This position is responsible for managing accounts receivable ...

Kaseya Careers

Collections Specialist

Miami, FL · On-site

$17.75 - $24/hr

Position Summary The Collections Specialist plays a key role in supporting both the company's financial health and customer experience. This position is responsible for managing accounts receivable ...

Crox Consulting Inc

Collections Specialist

Miami, FL · On-site

$20 - $22/wk

Collections Specialist Module: Onsite, Miami Fl 33134 Pay Rate Range: $20-$22hr Relocation: Yes(Paid) Position Summary:We are seeking a detail-oriented and proactive Collections Specialist to manage ...

Kaseya Careers

Collections Specialist

Miami, FL · On-site

$17.75 - $24/hr

Position Summary The Collections Specialist plays a key role in supporting both the company's financial health and customer experience. This position is responsible for managing accounts receivable ...

Robert Half

Collections Specialist

Miami, FL · On-site

$19 - $20/hr

We are looking for a Collections Specialist to support receivables recovery efforts for an organization based in Miami, Florida. This Long-term Contract position is ideal for someone who can manage ...

TEKsystems

Collections Representative

Coral Gables, FL

$21 - $24/hr

... collections practices. 9. Meet monthly collection goals and targets set by management. 10. Continuously seek opportunities to improve collection processes and procedures. Skills Support, Claim ...

TEKsystems

Collections Representative

Coral Gables, FL

$21 - $24/hr

Previous experience in collections, accounts receivable, or a related field preferred. * Strong negotiation and communication skills, both written and verbal. * Excellent interpersonal skills with ...

Gastro Health

Insurance Collections Specialist

Miami, FL · On-site

$17.75 - $24/hr

Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Insurance Collections Specialist

Miami, FL · On-site

$17.75 - $24/hr

Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Insurance Collections Specialist

Miami, FL · On-site

$17.75 - $24/hr

Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

NextEra Energy

Collections Analyst

Miami, FL · On-site

The Business Analyst - Collections leads small-to-medium projects, conducts quantitative and qualitative analysis, documents processes, and develops reporting that helps teams improve collections ...

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All JobsCollections JobsCollections Jobs in Homestead, FL

Collections information

See Homestead, FL salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for collections in Homestead, FL is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.07 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What job categories do people searching Collections jobs in Homestead, FL look for? The top searched job categories for Collections jobs in Homestead, FL are:
What cities near Homestead, FL are hiring for Collections jobs? Cities near Homestead, FL with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Homestead, FL as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,016 per year, or $19.7 per hour.

Collections Specialist

Kaseya Careers

Miami, FL

$17.75 - $24/hr

Full-time

Re-posted 15 days ago

Job description

Position Summary

The Collections Specialist plays a key role in supporting both the company's financial health and customer experience. This position is responsible for managing accounts receivable while building strong, professional relationships with customers. The ideal candidate approaches collections with a solutions-oriented mindset-working collaboratively with customers to resolve past-due balances, address concerns, and ensure a positive overall experience.

Key Responsibilities

  • Manage a portfolio of customer accounts with a focus on maintaining positive relationships and driving timely payment and reducing delinquency
  • Proactively communicate with customers via phone and email to provide payment reminders and support
  • Partner with customers to understand payment challenges and offer appropriate solutions, including payment plans when necessary
  • Investigate and resolve billing discrepancies, disputes, and account concerns with urgency and professionalism
  • Collaborate crossfunctionally with Sales, Customer Success, and Billing to resolve issues impacting payment and improve customer retention
  • Maintain accurate, detailed, and customer-focused collection notes in the system
  • Monitor aging reports and prioritize outreach based on customer needs and account risk
  • Educate customers on billing processes, payment options, and account status to prevent future issues
  • Recommend account actions (e.g., credit holds) thoughtfully, balancing customer relationships with company policy
  • Support month-end accounts receivable activities and reporting
  • Utilize CRM and billing platforms (e.g., Salesforce, NetSuite) to manage accounts and track collection activity

Required Qualifications

  • Associate's or Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred
  • 2+ years of collections, accounts receivable, or customer account management experience (SaaS or technology industry preferred)
  • 2+ years experience working in a customer-facing role with a focus on issue resolution

Preferred Qualifications

  • Familiarity with accounting or collections systems (e.g., NetSuite, SAP, GetPaid, or similar)
  • Proficiency in Microsoft Excel and Outlook
  • Strong interpersonal and communication skills with a customer-first mindset
  • Effective problem-solving and conflict resolution skills
  • Self-motivated with the ability to manage multiple accounts and priorities
  • Experience in a subscription-based or SaaS billing environment
  • Familiarity with CRM and automated collections tools
  • Basic understanding of credit risk and financial analysis

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