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Collections Jobs in Gilbert, AZ (NOW HIRING)

WillScot

Collections Specialist

Scottsdale, AZ

$18.75 - $25.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18 - $24.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

Above Lending

Collections Agent

Phoenix, AZ

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Scottsdale, AZ

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Tempe, AZ

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

TEKsystems

Collections Counselor

Phoenix, AZ · Hybrid

$20.85/hr

Early stage collections (1-30 days late), 80-120+ calls per day. * To control/collect on past due Consumer Loan and Credit Card accounts for early stages of delinquency. * To provide member financial ...

GM Financial

Collections Representative

Chandler, AZ · On-site

$22/hr

Previous experience in collections or finance considered an asset Additional Knowledge and Skills * Working effectively within an AI enabled environment: * Ability to use AI tools (e.g., Microsoft ...

GM Financial

Collections Representative

Chandler, AZ · Hybrid

$22/hr

Previous experience in collections or finance considered an asset Additional Knowledge and Skills * Working effectively within an AI enabled environment: * Ability to use AI tools (e.g., Microsoft ...

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Collections information

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How much do collections jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for collections in Gilbert, AZ is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include roles such as specialized surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions often require advanced degrees, extensive experience, and sometimes certification or licensing, and they may involve long hours or high-stakes environments.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and sometimes specialized software to track accounts and ensure timely payments, working within set regulations and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What jobs pay 10,000 a month without a degree?

In collections, high earnings of $10,000 or more per month are typically associated with roles such as senior debt collectors or account managers who have extensive experience, strong negotiation skills, and often work on commission or bonuses. These positions may require industry knowledge, certifications, and a proven track record of performance, but they do not always require a formal degree.

What profession makes $400,000 a year?

In the collections field, senior roles such as Collections Director or Vice President of Collections can earn around $400,000 annually, especially in large organizations or financial institutions. These positions typically require extensive experience, leadership skills, and knowledge of debt recovery strategies and compliance regulations.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Gilbert, AZ? The most popular types of Collections jobs in Gilbert, AZ are:
What are popular job titles related to Collections jobs in Gilbert, AZ? For Collections jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Gilbert, AZ look for? The top searched job categories for Collections jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Collections jobs? Cities near Gilbert, AZ with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Gilbert, AZ as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, 2% Temporary, and 6% Contract. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $44,515 per year, or $21.4 per hour.
Collections Specialist

Collections Specialist

WillScot

Scottsdale, AZ

$18.75 - $25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

WillScot rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

272nd of 518 rated manufacturers

Job description

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.  We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here.  Build your future with us!

ABOUT THE JOB:

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue resolution to our customers while assertively reducing delinquent receivables.

WHAT YOU'LL BE DOING:
  • Place calls to and receive calls from past due commercial account holders according to established calling guidelines in order to discuss payment arrangements
  • Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer
  • Counsel customers to assist in finding funds to bring account current
  • Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner
  • Respond to all inquiries, redirecting when necessary
  • Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer
  • Manage to collection objectives using a high degree of professionalism and persuasiveness
  • Make recommendation for next steps when accounts becomes un-performing or unresponsive
  • Complete skip tracing when contact with customer ceases
  • Work effectively with salesperson, branch personnel and other team members in reaching resolution of account
  • Work unapplied cash in search of payments
  • This is a team-based role and may assist in supporting the team in other aspects as well as help drive our Companyââ¬â¢s Strategies and promote our Mission, Vision and Values. 
EDUCATION AND QUALIFICATIONS:
  • College Degree or equivalent work experience
  • Minimum 5 years prior collections required, preferably in a commercial collection environment, but consideration will be given an applicant with large ticket consumer collection experience
  • Proficiency in Microsoft Office environment, including Word, Excel, Access and PowerPoint with demonstrated accuracy at 35-40 keyboarding speed
  • Excellent verbal and written communication skills
  • High degree of professionalism
  • Attention to detail
  • Keen listening skills and ability to persuade others
  • Ambitious, goal-orientated and self-motivate

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
 

All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
 

WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills.  The more inclusive we are, the stronger we will be!

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