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Collections Representative Jobs in Dallas, TX (NOW HIRING)

Collections Representative (Experienced)

Dallas, TX · On-site

$16.75 - $21.75/hr

Are you a persuasive communicator with a passion for helping people regain financial stability? We're hiring Experienced Collections Representatives to recover past-due consumer accounts while ...

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Collections Representative information

See Dallas, TX salary details

$10

$18

$27

How much do collections representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for collections representative in Dallas, TX is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.01 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
More about Collections Representative jobs

What job categories do people searching Collections Representative jobs in Dallas, TX look for?

The top searched job categories for Collections Representative jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Collections Representative jobs?

Cities near Dallas, TX with the most Collections Representative job openings:

Infographic showing various Collections Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $39,518 per year, or $19 per hour.

AR/Collections Representative

Healthcare Support Staffing

Frisco, TX • On-site

$18/hr

Full-time

Medical, Dental, Vision

Re-posted 3 days ago


Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description
  • The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, hospitals, physicians, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved
Qualifications
  • Must have High School diploma/GED at minimum required
  • Positive attitude & customer service experience
  • Have to have AT LEAST 1 year AR/Collection experience- Hospital collections and billing 
  • Must have follow-up experience
  • Excel knowledge (working with spreadsheets etc.) 
  • Hospital Insurance Follow-Up/AR and Billing with Commercial / Government Insurance, managed care, Medicare, Medicaid,
  • Knows how to read an EOB
  • Understand hospital billing guidelines and regulations- UB-04 
Additional Information

Hours for this Position:

Monday-Friday 8:00am to 4:30pm

Duration

(Long Term Temp) - 3-6 months with possibility to go perm based on attendance / performance

Advantages of this Opportunity:

  • Competitive salary up to $18HR (depending on experience and interview)
  • Benefits offered, Medical, Dental, and Vision
  • Fun and positive work environment

Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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