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Collections Recovery Jobs in California (NOW HIRING)

Credit Key

Account Resolution Specialist

Los Angeles, CA · On-site

$15.50 - $21.50/hr

What you'll bring * 3 to 5 years in commercial collections, recovery, or loan servicing with hands-on dispute, fraud, or bankruptcy account experience. * Working knowledge of FDCPA, FCRA, and ...

Credit Key

Account Resolution Specialist

Los Angeles, CA · On-site

$15.50 - $21.50/hr

What you'll bring * 3 to 5 years in commercial collections, recovery, or loan servicing with hands-on dispute, fraud, or bankruptcy account experience. * Working knowledge of FDCPA, FCRA, and ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA

$20 - $26.50/hr

Previous experience with skip-tracing and recovery in the powersports finance industry strongly preferred. * Ability to read, interpret and apply federal, state, and local collections regulations.

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

Previous experience with skip-tracing and recovery in the powersports finance industry strongly preferred. * Ability to read, interpret and apply federal, state, and local collections regulations.

Credit Key

Account Resolution Specialist

Los Angeles, CA · On-site

$15.50 - $21.50/hr

What you'll bring * 3 to 5 years in commercial collections, recovery, or loan servicing with hands-on dispute, fraud, or bankruptcy account experience. * Working knowledge of FDCPA, FCRA, and ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

Previous experience with skip-tracing and recovery in the powersports finance industry strongly preferred. * Ability to read, interpret and apply federal, state, and local collections regulations.

Premier Auto Credit

Recovery Specialist

Glendale, CA · On-site

$21 - $24/hr

Experience in asset recovery, collections, or a related field within the automotive industry. * Strong knowledge of skip tracing techniques and recovery regulations. * Ability to work independently ...

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Collections Recovery information

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning a substantial income through successful debt collection efforts.

What qualifications do I need to be a collections recovery?

To work in collections recovery, candidates typically need a high school diploma or equivalent. Relevant skills include strong communication, negotiation, and problem-solving abilities, and familiarity with debt collection software or customer management systems can be beneficial. Some positions may require prior experience in collections or finance, but formal certifications are not usually mandatory.

What are popular job titles related to Collections Recovery jobs in California?

For Collections Recovery jobs in California, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in California look for?

The top searched job categories for Collections Recovery jobs in California are:

Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in California as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Account Resolution Specialist

Credit Key

Los Angeles, CA • On-site

$15.50 - $21.50/hr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description


About Credit Key
Credit Key is on a mission to disrupt B2B lending. We help businesses of every size, including large merchants and growing companies, access the capital they need to run operations, fund growth, and seize opportunities. Whether it’s e-commerce at checkout (think Affirm, Klarna) or paying for invoices, services, and equipment, we make flexible pay-over-time solutions simple and reliable.

We’re a fully funded, fast-growing startup that moves quickly, solves hard problems, and always delivers real value to our customers. Our technology is core to the business, and we constantly innovate while maintaining the stability and reliability of the systems that got us here.

We're looking for an experienced commercial collections professional to focus on the special handling accounts in our past-due portfolio. As our Account Resolution Specialist, you'll be the dedicated point person for disputes, fraud cases, and bankruptcy accounts, owning each case from initial complaint through timely close-out while keeping our records accurate, bank-compliant, and audit-ready. We're a small, close-knit team, so we're looking for someone with a great attitude who is eager to learn and happy to jump in wherever the team needs help.

What you'll do
•    Own the dispute process on past-due accounts from start to finish. Take the initial complaint, investigate, communicate with the merchant and our partners, log all activity according to bank requirements, and ensure each dispute is closed out in a timely manner.
•    Own the fraud process in the same way, from intake and investigation through merchant and partner communication, bank-compliant logging, and timely resolution of each case.
•    Appropriately log, code, and document bankruptcy accounts, keep account statuses current, and send files or account information to our proof-of-claim vendor when needed.
•    Prepare and send past-due collection notices and demand letters as needed.
•    Keep every account action documented, audit-ready, and compliant.
•    Pitch in on other collections and servicing tasks as the team needs.

What you'll bring
•    3 to 5 years in commercial collections, recovery, or loan servicing with hands-on dispute, fraud, or bankruptcy account experience.
•    Working knowledge of FDCPA, FCRA, and bankruptcy fundamentals.
•    Strong investigation, documentation, and communication skills. You can run a caseload on your own and manage deadlines without reminders.
•    A team-player mindset and a positive attitude. You are willing to jump in on work outside your core caseload and you treat teammates and customers with respect.
•    Curiosity and a willingness to learn. New processes and new systems do not slow you down.
•    Sharp attention to detail, especially when logging and documenting bank requirements.

Why Credit Key
  • Competitive compensation + equity
  • Great healthcare benefits
  • PTO
  • 401k Match
  • Supportive, low ego, highly collaborative team environment
  • Work from home stipend



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