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Collections Manager Jobs in Romeoville, IL (NOW HIRING)

CFS

Collections Analyst

Chicago, IL · Hybrid

Experience with Oracle is a plus This Collections Analyst position is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving and relationship management. If you're ...

matson

Credit & Collections Analyst

Downers Grove, IL · On-site

$60K - $70K/yr

Credit Evaluation & Risk Management * Investigate and verify the financial condition and ... Collections & Receivables Management * Manage collection activities for assigned accounts ...

J&J Ventures

Collections Security Officer

Hickory Hills, IL · On-site

$18.85 - $23.56/hr

Job Summary The mission of the Collections Security Officer is to execute video gaming collections ... Ability to communicate effectively with customers, peers, managers, and across functions. * Prior ...

Acosta

Collections Research Analyst

Oak Brook, IL · On-site

The Collections Research Analyst audits aged orders for accuracy, confirms past-due status, and ... Manage an assigned portfolio of accounts; monitor status, identify blockers, and take appropriate ...

Acosta

Collections Research Analyst

Oak Brook, IL · On-site

$58K - $64K/yr

The Collections Research Analyst audits aged orders for accuracy, confirms past-due status, and ... Manage an assigned portfolio of accounts; monitor status, identify blockers, and take appropriate ...

ConGlobal

Collections Coordinator

Darien, IL · On-site

$20.50 - $29.50/hr

Collections Coordinator The Collections Coordinator is responsible for managing and collecting accounts receivable for commercial customers, ensuring timely payments, reducing delinquency and ...

Cooley LLP

Senior Collections Coordinator

Chicago, IL

$90K - $133K/yr

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

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Collections Manager information

See Romeoville, IL salary details

$31.6K

$59.9K

$111.1K

How much do collections manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for collections manager in Romeoville, IL is $59,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $66,800.00 per year, depending on experience, location, and employer.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Romeoville, IL? The most popular types of Collections jobs in Romeoville, IL are:
What are popular job titles related to Collections Manager jobs in Romeoville, IL? For Collections Manager jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Romeoville, IL look for? The top searched job categories for Collections Manager jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Collections Manager jobs? Cities near Romeoville, IL with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Romeoville, IL as of June 2026, with employment types broken down into 30% Full Time, 67% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,873 per year, or $28.8 per hour.
CashNetUSA Collections Representative (Remote)

CashNetUSA Collections Representative (Remote)

Enova International

Chicago, IL • Remote

$18/hr

Other

Posted 12 days ago

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote  #LI-Remote

This role is fully remote but requires candidates to live in IL, UT, IN, IA, MO, TX, WI, or WY.

About the role:

As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy.

Responsibilities:

  • Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments.
  • Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.
  • Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.
  • Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.
  • Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Requirements:

  • A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets.
  • Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls.
  • Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements.
  • Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously.
  • Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure.

Compensation:

The budgeted hourly rate for this position is $18.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

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