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Credit And Collections Jobs in Romeoville, IL (NOW HIRING)

What you'll be doing We are seeking a professional Collections Specialist to join our Accounts Receivable team at our corporate headquarters This person will perform a wide variety of credit and ...

Collections Specialist Location : Oak Brook, IL Pay : $23/hour Role Overview : We are seeking a ... credit, and documentation issues, while providing a high level of customer service. The ideal ...

Collections Specialist

Naperville, IL · On-site

$18.25 - $24.75/hr

Associate Credit Representative (Hybrid) Location: Naperville IL 60563-1198 Duration: 06 months ... Accounting understanding, Bill Collections * Microsoft Outlook Applications * Good Communication ...

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Credit And Collections information

See Romeoville, IL salary details

$55.6K

$88.8K

$129.5K

How much do credit and collections jobs pay per year?

As of Sep 8, 2026, the average yearly pay for credit and collections in Romeoville, IL is $88,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $102,000.00 per year, depending on experience, location, and employer.

What is a credit and collections specialist?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What are the key skills and qualifications needed to thrive as a credit and collections specialist?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a credit and collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What is the career path for credit and collections?

A career in credit and collections typically starts with entry-level roles such as collections specialist or credit analyst. Progression can lead to senior positions like credit manager, collections supervisor, or credit director, often requiring experience, strong analytical skills, and knowledge of credit risk assessment tools. Certifications such as Certified Credit and Collection Professional (CCCP) can enhance advancement opportunities.

What is the job of credit and collections?

The job of credit and collections involves assessing customers' creditworthiness, setting credit limits, and managing the collection of outstanding debts. Professionals in this role use financial analysis, communication skills, and collection tools to ensure timely payments and minimize bad debt for a company.

What are popular job titles related to Credit And Collections jobs in Romeoville, IL?

For Credit And Collections jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Credit And Collections jobs in Romeoville, IL look for?

The top searched job categories for Credit And Collections jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Credit And Collections jobs?

Cities near Romeoville, IL with the most Credit And Collections job openings:

Infographic showing various Credit And Collections job openings in Romeoville, IL as of August 2026, with employment types broken down into 86% Full Time, 2% Temporary, and 12% Contract. Highlights an 84% In-person, 9% Hybrid, and 7% Remote job distribution, with an average salary of $88,817 per year, or $42.7 per hour.

Senior Manager, Credit & Collections

Roadrunner

Downers Grove, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Key responsibilities

  • Manage company-wide collections, credit policy compliance, cash application, and invoice dispute resolution.

  • Evaluate and improve team performance through data-driven insights, process enhancements, and operational discipline.

  • Lead, develop, and inspire a team of 8 to 12 employees through coaching, performance management, and career development.


Roadrunner Freight rating

5.6

Company rating: 5.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Roadrunner's Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise.
As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company's Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably.
Roadrunner continues to grow and is looking for a highly customer-centric Senior Manager, Credit & Collections, to complement our winning team.
The ideal candidate brings a proven track record of improving cash flow, reducing DSO, and enhancing portfolio performance while effectively managing and coaching a team of AR professionals. She/he will partner and collaborate closely with Sales, Finance, Operations, and senior leadership to balance risk, growth, and customer experience-ensuring scalable, consistent outcomes.
This leader must excel at managing up and across the organization, delivering clear insights through robust KPI reporting, and influencing stakeholders to drive alignment and action. A roll up your sleeve subservient leader with a passion for team development, continuous improvement, and customer-centric solutions is critical to success in this role.
We Run Safe. We Run Smart. We Run Together.
Job Description Summary:
During the onboarding period, this role will report to the Advisor to the President/COO, with responsibility for company-wide collections, credit policy compliance, cash application, invoice dispute resolution, and administration of our third-party payment and billing portal BillTrust.
CRITICAL JOB RESPONSIBILITIES:
Customer Centric Leadership
  • Champion a customer-first mindset across the team, ensuring all processes, decisions, and performance metrics are aligned to delivering world class customer outcomes.
  • Establish relationships with customers to ensure that the right touch points for collections are maintained.
  • Assists in solving problems that customers may encounter that delay payment (invoicing and service related inquires, etc.).

Performance Optimization
  • Continuously evaluate and improve team performance through data-driven insights, process enhancements, and operational discipline. Demonstrate a proven ability to drive productivity, efficiency, and quality at scale.
  • Engage in and will manage certain problem accounts for resolution in collaboration with Senior Sales Leadership.
  • Lead and own full cross-departmental root cause analysis, account reconciliations, and AR resolution.
  • Ensure staff are meeting productivity goals, complying with company standards and federal collection laws, and generally performing the essential functions of their position
  • Approve and coordinate the setting of credit limits per company policies.
  • Analyze data and work with the Controller to calculate bad debt reserves. Manage Third Party Agency relationships.
  • Additional ad hoc reporting as required.

Stakeholder Management (Up & Across)
  • Effectively manage senior leadership expectations through clear communication, insights, and recommendations, while also building strong, collaborative partnerships with sales and cross-functional teams.
  • Coordinate and lead bi-weekly AR Portfolio meetings involving cross-functional teams.

Team Leadership & Coaching
  • Lead, develop, and inspire a team through active coaching, performance management, and career development. Foster a culture of accountability, engagement, and Data-Driven Reporting & KPIs
  • Establish, track, and communicate clear performance metrics and KPIs. Deliver concise, actionable reporting that drives decision-making and aligns team performance with business objectives.

SUPERVISORY RESPONSIBILITIES:
  • Directly supervise 8 to 12 employees in the Credit, Collections, Cash Application Department
  • Carry out management responsibilities in accordance with the organization's policies and applicable laws
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

CORE QUALIFICATIONS:
  • 4-year college degree (preferably in accounting, finance, or business).
  • Strong knowledge of order-to-cash cycle management.
  • Demonstrated track record of driving customer-centric outcomes in a performance-driven environment (experience managing Off-Shore Teams ideal).
  • Exceptional communication skills with the ability to create and communicate management reports and business correspondence with executive presence.
  • Passion for people leadership, coaching, and team development.
  • Analytical thinker with a bias for action. Ability to define problems, collect data, establish facts, draw valid conclusions, and prevent future occurrences.
  • Advanced skills in Microsoft Windows, Word, and Excel (usage of PowerBi a plus).

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • Physical Demands:
    • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms.

Compensation:
  • The compensation for this role is $90,000 per year.

Job Location:
  • Downers Grove, IL (Hybrid)

Benefits:
  • PTO
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401k

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!
We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
#LI-HybridDowners Grove, IL
About Roadrunner
Roadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo.
We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries.
We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it.
Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that "this is just how it works." We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap.
The foundation is already strong. Recognized as one of Built In Chicago's Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next.
If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk.

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