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Credit And Collections Jobs in Romeoville, IL (NOW HIRING)

Prepare reporting and analysis related to credit exposure, collections, and bad debt reserves * Support special projects and continuous improvement initiatives as needed Qualifications for the Credit ...

Oversee customer credit reviews, account holds, and external collections agency referrals. * Design and improve operational processes across the AR, Disputes, Credit, Systems, and Cash Application ...

What you'll be doing We are seeking a professional Collections Specialist to join our Accounts Receivable team at our corporate headquarters This person will perform a wide variety of credit and ...

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Credit And Collections information

See Romeoville, IL salary details

$55.6K

$88.8K

$129.5K

How much do credit and collections jobs pay per year?

As of Aug 18, 2026, the average yearly pay for credit and collections in Romeoville, IL is $88,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $102,000.00 per year, depending on experience, location, and employer.

What is a credit and collections specialist?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What are the key skills and qualifications needed to thrive as a credit and collections specialist?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a credit and collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What is the career path for credit and collections?

A career in credit and collections typically starts with entry-level roles such as collections specialist or credit analyst. Progression can lead to senior positions like credit manager, collections supervisor, or credit director, often requiring experience, strong analytical skills, and knowledge of credit risk assessment tools. Certifications such as Certified Credit and Collection Professional (CCCP) can enhance advancement opportunities.

What is the job of credit and collections?

The job of credit and collections involves assessing customers' creditworthiness, setting credit limits, and managing the collection of outstanding debts. Professionals in this role use financial analysis, communication skills, and collection tools to ensure timely payments and minimize bad debt for a company.

What are popular job titles related to Credit And Collections jobs in Romeoville, IL?

For Credit And Collections jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Credit And Collections jobs in Romeoville, IL look for?

The top searched job categories for Credit And Collections jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Credit And Collections jobs?

Cities near Romeoville, IL with the most Credit And Collections job openings:

Infographic showing various Credit And Collections job openings in Romeoville, IL as of August 2026, with employment types broken down into 86% Full Time, 2% Temporary, and 12% Contract. Highlights an 84% In-person, 9% Hybrid, and 7% Remote job distribution, with an average salary of $88,817 per year, or $42.7 per hour.

Credit & Collections Representative

Matson

Downers Grove, IL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Matson rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Description
Position at Matson Logistics, Inc
About Us
Matson Logistics is a leading provider of multimodal transportation, warehousing, and distribution services throughout North America. Known for our innovative solutions and financial strength and stability, Matson Logistics' people, processes, and systems work together to deliver superior performance and value to our customers every day. Click here to learn more about us!
About the Role
Help Protect Financial Performance While Delivering Exceptional Customer Service
At Matson Logistics, strong customer partnerships and disciplined financial practices go hand in hand. As a Credit & Collections Representative, you'll play a vital role in protecting the company's financial health by managing customer receivables, resolving billing issues, and helping ensure timely payment of outstanding invoices. Through proactive communication, problem-solving, and collaboration with internal and external stakeholders, you'll help improve cash flow while maintaining positive customer relationships.
This role is ideal for a customer-focused professional who enjoys investigating issues, resolving challenges, and working independently while building strong relationships.
What you'll do:
Collections & Accounts Receivable Management
  • Manage an assigned portfolio of customer accounts and conduct collection activities to support timely payment and cash flow objectives.
  • Initiate collection calls and customer outreach to address outstanding balances and delinquent invoices.
  • Communicate with customers through phone, email, and other channels to resolve billing questions, disputes, and collection issues.
  • Investigate overdue accounts, identify root causes of payment delays, and recommend appropriate collection actions.
  • Consult with management regarding potential bad debt accounts and recommend accounts for further collection efforts when necessary.
  • Review aging reports and perform account audits to identify discrepancies and support appropriate account adjustments.
Billing Research & Issue Resolution
  • Review shipping documentation and transaction activity to investigate billing discrepancies and payment concerns.
  • Gather supporting documentation and provide customers with information needed to facilitate invoice review and payment.
  • Research customer complaints, verify the accuracy of charges, and help correct account issues to support timely resolution.
  • Prepare collection correspondence, including statements, account notices, and past-due communications.
Reporting & Cross-Functional Collaboration
  • Maintain accurate records of collection activities, account status updates, and customer communications within company systems.
  • Provide updates on collection efforts, investigations, and account activity for assigned accounts.
  • Partner with Sales, Customer Service, and Operations teams to resolve billing and credit-related issues.
  • Support initiatives that improve collection performance, customer experience, and financial results.
Professional Responsibilities & Safety
  • Comply with all company rules, policies, and procedures.
  • Work and behave safely by following all safety rules and regulations.
  • Perform additional duties and responsibilities as assigned to support customer requirements and company goals.
You have these skills:
  • Collections and receivables management expertise.
  • Investigation and problem-solving capabilities.
  • Strong attention to detail and account accuracy.
  • Professional communication and conflict resolution skills.
  • Ability to build productive relationships with customers and internal stakeholders.
  • Sound judgment, accountability, and follow-through.
And these qualifications:
  • High school diploma or GED and three or more years of collections, accounts receivable, customer service, or related experience; or an equivalent combination of education, training, and experience.
  • Strong knowledge of Microsoft Office applications, including Excel and Word; Outlook proficiency preferred.
  • Ability to accurately enter, maintain, and review transaction data within business systems.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities independently.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong customer service and relationship-management skills.
  • Ability to adapt to changing business needs and customer requirements.
Extra credit if you have:
  • Knowledge of domestic transportation, logistics, or the intermodal industry.
  • Experience working in transportation, freight, logistics, or related service environments.

At Matson Logistics, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.
The annual salary range is posted for this position in Illinois. The salary offered will depend upon qualifications and other operational considerations.
Matson offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, paid leaves of absence, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death and dismemberment insurance, prepaid legal services, and adoption assistance. Matson offers a 401k with employer matching and profit sharing, along with 9 paid holidays, 5 sick days and a tiered PTO plan. More information on our benefits can be found here.
#ML
Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.

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