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Collections Manager Jobs in Rio Rancho, NM (NOW HIRING)

bekco

Credit Manager

Albuquerque, NM · On-site

... collections are made timely and within credit terms • Explains corporate credit policy to all ... manage the monthly credit call process and prepare an actual and potential bad debt report • ...

bekco

Credit Manager

Albuquerque, NM · On-site

... collections are made timely and within credit terms • Explains corporate credit policy to all ... manage the monthly credit call process and prepare an actual and potential bad debt report • ...

bekco

Credit Manager

Albuquerque, NM · On-site

... collections are made timely and within credit terms • Explains corporate credit policy to all ... manage the monthly credit call process and prepare an actual and potential bad debt report • ...

Rent-A-Center

Bilingual Account Manager

Santa Fe, NM · On-site

$15 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent A Center

Bilingual Account Manager

Santa Fe, NM

$15 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Rent-A-Center

Bilingual Account Manager

Santa Fe, NM · On-site

$15 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Ben E. Keith

Credit Manager

Albuquerque, NM

Keith applications • Minimum of 3 years of experience in Credit /Collections or related field • Computer literacy, including Excel and PowerPoint applications • Previous management experience ...

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Collections Manager information

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$28K

$53K

$98.3K

How much do collections manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for collections manager in Rio Rancho, NM is $52,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $59,100.00 per year, depending on experience, location, and employer.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
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What cities near Rio Rancho, NM are hiring for Collections Manager jobs? Cities near Rio Rancho, NM with the most Collections Manager job openings:
Collections Manager jobs near you
Patient Accounting Collections Specialist

Patient Accounting Collections Specialist

Presbyterian Healthcare Services

Albuquerque, NM • On-site, Remote

$15.87 - $23.04/hr

Full-time

Medical, Dental, Vision, Life

Posted 6 days ago

Presbyterian Healthcare Services rating

7.3

Company rating: 7.3 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

253rd of 872 rated healthcare providers

Job description

Location Address:
9521 San Mateo NEAlbuquerque, NM 87113-2237
Compensation Pay Range:
Minimum Offer $15.87Maximum Offer $23.04Now Hiring: Patient Accounting Collections Specialist
Summary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled Patient Accounting Collections Specialist to join our team.Type of Opportunity: Full timeJob Exempt: NoJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)
Responsibilities:
The Patient Accounting Collections Specialists follows-up, collects, and resolves all outstanding accounts receivable. Performs a variety of duties including accounts receivable follow-up, customer service, correspondence response, and daily reconciliation of activities. Meets established guidelines to ensure timely and accurate reimbursement for all billed charges.
Some key responsibilities include:
  • Conducts accounts receivable follow-up for assigned work queues and miscellaneous A/R reports.
  • Contacts insurance companies, patients, and employers to resolve outstanding claims.
  • Provides requested documentation (e.g., medical records, itemized statements) to support claim processing.
  • Maintains timely follow-up systems and documents accounts per PHS policies.
  • Identifies and reports insurance payor issues with supporting documentation to leadership.
  • Consults with lead on complex claims and refers accounts for adjustment or legal action per guidelines.
  • Cross-trains across Patient Accounting functions to support collections and team flexibility.
  • Operates various systems including Epic, FinThrive, FISS/DDE, payer portals, and Microsoft Office.
  • Participates in team meetings, communicates proactively, and fosters positive working relationships.
  • Adheres to HIPAA regulations and ensures compliance with PHS and CMS standards.

Qualifications:
  • High School diploma or GED required; less than one year of healthcare clerical or customer service experience preferred.
  • Strong organizational, communication, and problem-solving skills with attention to detail and ability to collaborate across teams.
  • Proficient in Microsoft Office; able to manage high-volume workloads in a fast-paced, ever-changing environment.
  • Basic understanding of medical coding (ICD-10, HCPCS, CPT), claims forms (UB04, HCFA 1500), and electronic processing (837/835).
  • Familiarity with payer requirements, coordination of benefits, Medicare MSPQ, and revenue cycle processes preferred.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

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About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

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