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Collections Manager Jobs in Reston, VA (NOW HIRING)

Aramark

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... Manage refund process by identifying and assigning refunds on a monthly basis * Reconcile specified ...

Aramark

Collections Specialist

Rockville, MD · On-site

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... Manage refund process by identifying and assigning refunds on a monthly basis * Reconcile specified ...

Aramark

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... Manage refund process by identifying and assigning refunds on a monthly basis * Reconcile specified ...

Rapid Finance

Collections Specialist

Bethesda, MD · On-site

$19.75 - $26.75/hr

As a Collections Specialist , you work within a team responsible for investigating, negotiating, collecting, and curing delinquent client accounts. Individuals with a strong investigative mindset who ...

Rapid Finance

Collections Specialist

Bethesda, MD · On-site

$19.75 - $26.75/hr

As a Collections Specialist , you work within a team responsible for investigating, negotiating, collecting, and curing delinquent client accounts. Individuals with a strong investigative mindset who ...

KBR, Inc.

Collection Manager - Junior

Springfield, VA · On-site

$102K - $125K/yr

This is a contingent position based upon contract award KBR is seeking a Junior Collections Manager to support the identification, documentation, and prioritization of intelligence requirements that ...

Tulk LLC

Collections SME Senior

Fort Belvoir, VA · On-site

$128K - $162K/yr

Collections SME Senior TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

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Collections Manager information

See Reston, VA salary details

$32.3K

$61.1K

$113.4K

How much do collections manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections manager in Reston, VA is $61,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $68,100.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Reston, VA? The most popular types of Collections jobs in Reston, VA are:
What are popular job titles related to Collections Manager jobs in Reston, VA? For Collections Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Reston, VA look for? The top searched job categories for Collections Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Collections Manager jobs? Cities near Reston, VA with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,092 per year, or $29.4 per hour.

Collections Specialist

George Mason University

Fairfax, VA • On-site

$50K/yr

Full-time

Re-posted 3 days ago

George Mason University rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

126th of 618 rated colleges and universities

Job description

Department: Fiscal Services
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Salary starting at $50,000, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. It maintains close working relationships with the Office of Budget and Planning, the Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
  • Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process;
  • Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
  • Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt;
  • Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
  • Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and
  • Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.

Required Qualifications:
  • High school diploma or equivalent;
  • Experience working in Accounts Receivable;
  • Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
  • Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
  • Skills in written and oral communication, with the ability to effectively communicate complex material;
  • Analytical and problem-solving skills;
  • Ability to work with Microsoft Word, Excel, and email systems; and
  • Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.

Preferred Qualifications:
  • Bachelor's degree in related field or the equivalent combination of education and experience;
  • Experience in higher education and/or Student Accounts; and
  • Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.

Instructions to Applicants:
For full consideration, applicants must apply for Collections Specialist at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: June 10, 2026
For Full Consideration, Apply by: June 24, 2026
Open Until Filled: Yes
Mason Ad Statement
George Mason University is a nationally ranked R1 research university committed to creating a more just, free, and prosperous world. With 40,000 enrolled students, George Mason is the largest and most diverse public research university in Virginia, offering degree programs at the master's, doctoral, and professional level, along with certificates and credentials.
George Mason fosters an All Together Different environment for students, faculty, and staff, driven by our core beliefs. We believe in inclusivity over exclusivity; we believe in advancing our mission by being willing to take risks, not avoiding them; and we believe our best work is possible when we apply our diversity of origin, identity, circumstance, and thought.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

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