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Collections Manager Jobs in Jackson, MI (NOW HIRING)

Randstad

Service Representative - Hybrid

Howell, MI · Hybrid

$21.49 - $21.50/hr

As a Service Representative in the Commercial Lines team, you will be responsible for managing ... Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email ...

CVS Health

Operations Manager

Chelsea, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Aaron's

Customer Accounts Advisor

Jackson, MI · On-site

$13.75 - $14.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Consumers Credit Union

Office Manager

Jackson, MI · On-site

Description Office Manager The Consumers Credit Union team is looking to hire a passionate Office Manager for our upcoming Jackson office! In this role, you will be responsible for the growth and ...

Mason Insurance Agency Inc

Account Manager

Mason, MI

$49K/yr

The ideal candidate will bring a strong background in insurance sales, client relationship management, and policy servicing. This role requires a proactive, customer-focused professional who thrives ...

Mason Insurance Agency Inc

Account Manager

Mason, MI

$49K/yr

The ideal candidate will bring a strong background in insurance sales, client relationship management, and policy servicing. This role requires a proactive, customer-focused professional who thrives ...

Mason Insurance Agency Inc

Account Manager

Mason, MI · On-site

$49K/yr

The ideal candidate will bring a strong background in insurance sales, client relationship management, and policy servicing. This role requires a proactive, customer-focused professional who thrives ...

Compass Group

Operations Manager

Brooklyn, MI · On-site

$55K - $62K/yr

Experience supervising or managing team members in a fast-paced environment. * Working knowledge of scheduling, labor management, inventory, and operational procedures. * Ability to use Microsoft ...

Polly Food Service Inc

Office Supervisor

Jackson, MI · On-site

Store Manager or Assistant Store Manager, Head Cashier Job Summary: The Office Supervisor is responsible for overseeing all front-end operations, ensuring a smooth and efficient checkout process for ...

Polly's Country Market

Office Supervisor

Jackson, MI · On-site

Store Manager or Assistant Store Manager, Head Cashier Job Summary: The Office Supervisor is responsible for overseeing all front-end operations, ensuring a smooth and efficient checkout process for ...

Polly Country Market

Office Supervisor

Jackson, MI · On-site

Store Manager or Assistant Store Manager, Head Cashier Job Summary: The Office Supervisor is responsible for overseeing all front-end operations, ensuring a smooth and efficient checkout process for ...

Dayton Freight

Operations Supervisor

Jackson, MI · On-site

In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel * Ensure that Service Center premises are protected and maintained ...

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Collections Manager information

See Jackson, MI salary details

$28.2K

$53.4K

$99.2K

How much do collections manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for collections manager in Jackson, MI is $53,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $59,600.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Jackson, MI?

The most popular types of Collections jobs in Jackson, MI are:

What are popular job titles related to Collections Manager jobs in Jackson, MI?

For Collections Manager jobs in Jackson, MI, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Jackson, MI look for?

The top searched job categories for Collections Manager jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Collections Manager jobs?

Cities near Jackson, MI with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Jackson, MI as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $53,426 per year, or $25.7 per hour.

Client Office Phlebotomist-Part-time Days DD

Northwestern Memorial Healthcare

Marshall, MI • On-site

$19.45/hr

Part-time

Retirement

Re-posted 10 days ago

Key responsibilities

  • Performs phlebotomy and other lab specimen collections per age related standards.

  • Reviews/Records refrigerator temperature(s) and QC/QA records, reporting findings as needed.

  • Follows up with all outstanding orders, communicates test results, and performs clerical duties related to lab specimens.

Northwestern Medicine rating

7.8

Company rating: 7.8 out of 10

Based on 398 frontline employees who took The Breakroom Quiz

136th of 898 rated healthcare providers

Job description

Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
This is a part-time, 21 hours per week, phlebotomy position located at a client site in Marshall, MI.
Must be able to work Monday, Wednesday, Thursday 8:30am - 2pm and Tuesday 8:30am - 5pm.
The Client Office Phlebotomist - Out of State reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
  • Performs phlebotomy and other lab specimen collections per age related standards.
  • Provides appropriate post-phlebotomy patient care.
  • Identifies need for patient medical assistance and call code as appropriate.
  • Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.
  • Use manual requisitions and labels specimens appropriately.
  • Label and process specimens according to establishes protocols and policies.
  • Must effectively procure blood specimens from infant, adult, geriatric, and wheelchair bound patients.
  • Must demonstrate competency for age related responsibilities.
  • Understands the operation and maintenance of equipment pertinent to the job.
  • Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results to the client office staff and performs other duties as assigned.
  • Requests/obtains written physician orders with all required information necessary for lab services requested and accurately orders laboratory tests in computer system(s).
  • Prioritizes tasks and is able to multi-task.
  • Performs and collects phlebotomy specimens within cost and maintains efforts of a less than 2 percent recollection or cancellation rate.
  • Follows TJC National Patient Safety goals in regard to two patient identifiers and handwashing.
  • Presents a friendly, approachable, professional demeanor and appearance.
  • Provides accurate information and timely updates to patients and customers.
  • Addresses questions and concerns promptly, or identifies appropriate person or recourse to do so.
  • Demonstrates teamwork by helping co-workers within and across departments.
  • Communicates effectively with others, respects diverse opinions and styles and acknowledges the assistance and contributions of others.
  • Uses organizational and unit/department resources efficiently.
  • Manages work schedule efficiently, completing tasks and assignments on time.
  • Participates in efforts to reduce costs, streamline work processes and improve and grow services we provide.
  • Communicates and notifies Laboratory and/or Physician of problems with specimen procurement to ensure optimal care.
  • Provides follow up on test results to appropriate individuals in a professional and courteous manner.
  • Continuously updated on information by reading emails and demonstrates compliance in MediaLab.
  • Maintains a safe work environment, holds self-accountable for safe work practices, performs all aspects of daily work in a manner that contributes and ensures an environment of patient safety.
  • Adheres to all recommendations and requirements of the Lab and Hospital Safety Committee.
  • Performs all aspects of patient care in a manner that optimizes patient safety and reduces the likelihood of medical/health care errors.
  • Complies with all organizational policies regarding ethical business practices.
  • Performs clerical duties directly related to handling and processing of lab specimens.
  • Performs clerical work; faxing, printing, filing, reviewing, and verbally releasing laboratory results.
  • Initiates the meeting of responsibilities without prompting and can complete tasks independently without immediate supervision.
  • Demonstrates the values of team concept on a consistent basis.
  • Interacts with all team members in a professional manner and aids/assists coworkers to complete assigned tasks.
  • Travel to additional sites when needed.

Qualifications
Required:
  • High School diploma or equivalent.
  • Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting.

Preferred:
  • Experience performing phlebotomy on a broad range of patient's types.
  • Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
  • Familiar with medical EMR systems.
  • Knowledge of medical terminology.
  • Bilingual skills

Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

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