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Collections Manager Jobs in Hernando, MS (NOW HIRING)

West Fraser

Collections Specialist

Cordova, TN · On-site

$16.50 - $22.25/hr

The Collections Specialist is responsible for supporting the timely collection of outstanding ... Manage a portfolio of assigned customer accounts and perform collection activities on past-due ...

Tenet Health

OB/GYN Physician

Memphis, TN

$224K - $242K/yr

Billing, coding, and collections managed entirely in-house * Top-level executive, administrative, IT, HR, and legal support * Health, dental, and life insurance * 401(k) with employer matching

Tenet Health

OB/GYN Physician

Memphis, TN · On-site

$242K - $262K/yr

Billing, coding, and collections managed entirely in-house * Top-level executive, administrative, IT, HR, and legal support * Malpractice insurance provided * Health, dental, and life insurance ...

Tenet Health

OB/GYN Physician

Memphis, TN · On-site

$242K - $262K/yr

Billing, coding, and collections managed entirely in-house * Top-level executive, administrative, IT, HR, and legal support * Malpractice insurance provided * Health, dental, and life insurance ...

Tenet Health

OB/GYN Physician

Memphis, TN · On-site

$242K - $262K/yr

Billing, coding, and collections managed entirely in-house * Top-level executive, administrative, IT, HR, and legal support * Malpractice insurance provided * Health, dental, and life insurance ...

City of Memphis, TN

Collection Dev Mgr

Memphis, TN · On-site

$60K - $92K/yr

Manages the development of new collections. Responds to customer requests for consideration or ... reconsideration of materials. Compiles, reviews and disseminates statistics, reports, and ...

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Collections Manager information

See Hernando, MS salary details

$29.2K

$55.4K

$102.8K

How much do collections manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for collections manager in Hernando, MS is $55,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $61,800.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Hernando, MS? The most popular types of Collections jobs in Hernando, MS are:
What job categories do people searching Collections Manager jobs in Hernando, MS look for? The top searched job categories for Collections Manager jobs in Hernando, MS are:
What cities near Hernando, MS are hiring for Collections Manager jobs? Cities near Hernando, MS with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Hernando, MS as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,390 per year, or $26.6 per hour.

Collections Specialist

West Fraser

Cordova, TN • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

West Fraser rating

6.7

Company rating: 6.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

14th of 19 rated forestry and logging companies

Job description

The Collections Specialist is responsible for supporting the timely collection of outstanding customer receivables to ensure accurate cash flow and reduced past-due balances. This role works within a Shared Services environment and collaborates closely with internal stakeholders such as Credit, Sales, Cash Application, and Accounting to resolve billing issues, disputes, and payment delays. The position requires strong organizational skills, effective communication, and the ability to manage a portfolio of accounts in accordance with company policies and internal controls.

What you will be expected to do:

  • Manage a portfolio of assigned customer accounts and perform collection activities on past-due balances in accordance with established collection strategies and aging targets
  • Contact customers via phone, email, and written correspondence to secure payment, clarify payment status, and resolve discrepancies
  • Research and resolve payment issues including short pays, unapplied cash, pricing discrepancies, missing documentation, and billing errors
  • Reconciling customer account transactions by comparing, identifying, and processing corrective action.
  • Maintain accurate, timely, and professional collection notes within the ERP or AR system
  • Coordinate with internal teams (Credit, Sales, Billing, Cash Application, Tax, Operations) to resolve disputes and unblock payment
  • Monitor AR aging and escalate delinquent or high-risk accounts in accordance with escalation guidelines
  • Support month-end and quarter-end AR close activities as needed
  • Ensure compliance with internal controls, audit requirements, and company policies
  • Identifying and resolving payment discrepancies and answer customer inquiries as needed.
  • Assist with process improvement initiatives, documentation, and standard work within Shared Services
  • Perform other duties as assigned to support AR and Shared Services operations

Qualifications you should have:

  • Bachelor’s degree in management, finance or accounting, or equivalent business experience
  • Minimum of five years of experience in accounts receivable and or credit and collections
  • Experience working in a SOX control environment is preferred
  • Excellent interpersonal, communication, and organizational skills
  • A detailed and proactive approach to work
  • A mindset for process improvement and efficiency
  • Highly proficient with Microsoft Office Suite
  • Experience with Oracle EBS, JDE, and BI reporting is considered an asset

Competencies that will be beneficial for you in this role:

  • Working knowledge of accounts receivable policies & procedures 
  • Ability to work independently 
  • Strong organizational skills
  • Strong attention to detail
  • Strong communication and interpersonal skills 
  • A team player with strong analytical and problem-solving skills 

Our highly competitive compensation package and outstanding benefits include:

  • Benefits starting Day 1
  • Competitive starting pay
  • On-the-job training
  • A culture that strongly believes in promoting from within
  • Medical
  • Dental
  • Vision 
  • 401k with company matching & retirement contribution
  • Employee Stock Purchase plan
  • Life Insurance
  • Disability Insurance
  • Paid vacations and holidays
  • Employee Assistance Program

Invitation to Apply:

If you are ready to build your career in a company that thrives on growth, a safe work environment, rewarding work, challenge, and opportunity, come build your career with us at West Fraser: www.westfraser.com

West Fraser is a diversified North American wood products company producing southern yellow pine lumber and wood chips across the Southern US and Western Canada. We are the largest lumber producer in North America!

West Fraser is an Equal Opportunity Employer M/F/V/D & Drug Free Workplace (DFW)

What West Fraser employees say

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About West Fraser

Sourced by ZipRecruiter

West Fraser is a well-established wood products company with a diverse portfolio of more than 60 facilities across Canada, the United States, the United Kingdom, and Europe. As a leader in sustainable forestry practices and high-efficiency wood product manufacturing, we have gained recognition for our commitment to excellence. Our core business involves producing lumber, engineered wood, and various other products, including pulp, newsprint, and renewable energy. With a focus on modern manufacturing facilities and product innovation, we are shaping a promising future.

Industry

Forestry

Company size

5,001 - 10,000 Employees

Headquarters location

Vancouver, BC, CA

Social media

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