Renewal & Collections Specialist
Austin, TX · Hybrid
$18.25 - $24.75/hr
What You'll Be Doing Portfolio & Collections Management ... Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and ...
Austin, TX · Hybrid
$18.25 - $24.75/hr
What You'll Be Doing Portfolio & Collections Management ... Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and ...
Austin, TX · Hybrid
$18.25 - $24.75/hr
What You'll Be Doing Portfolio & Collections Management ... Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and ...
Austin, TX · On-site +1
$18.25 - $24.75/hr
... collections and renewals lifecycle ... You will proactively manage past-due balances, protect subscription revenue at renewal, and partner ...
Austin, TX · On-site +1
$18.25 - $24.75/hr
... collections and renewals lifecycle ... You will proactively manage past-due balances, protect subscription revenue at renewal, and partner ...
Austin, TX · On-site
$13/hr
Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...
Quick apply
Austin, TX · On-site
$13/hr
Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...
$15.50 - $18.75/hr
Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...
Quick apply
$15.50 - $18.75/hr
Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...
$17.50 - $23.50/hr
Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims, working an expected number of claims per day. Majority ...
$17.50 - $23.50/hr
Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims, working an expected number of claims per day. Majority ...
Austin, TX · On-site
$75K - $130K/yr
The Collections Attorney is responsible for managing account liquidations and partnering with the firm's collections department. This role involves handling civil litigation matters from inception ...
Austin, TX · On-site
$75K - $130K/yr
The Collections Attorney is responsible for managing account liquidations and partnering with the firm's collections department. This role involves handling civil litigation matters from inception ...
Austin, TX · Hybrid
$75K - $130K/yr
The Collections Attorney is responsible for managing account liquidations and partnering with the firm's collections department. This role involves handling civil litigation matters from inception ...
Austin, TX · Hybrid
$75K - $130K/yr
The Collections Attorney is responsible for managing account liquidations and partnering with the firm's collections department. This role involves handling civil litigation matters from inception ...
$18.25 - $24.75/hr
We're seeking a Collections Specialist to manage client accounts, collect payments, and ensure timely resolution of billing issues. If you're detail-oriented and enjoy building strong client ...
$18.25 - $24.75/hr
We're seeking a Collections Specialist to manage client accounts, collect payments, and ensure timely resolution of billing issues. If you're detail-oriented and enjoy building strong client ...
Austin, TX · On-site
$18 - $21/hr
Description We're seeking a Collections Specialist to manage client accounts, collect payments, and ensure timely resolution of billing issues. If you're detail-oriented and enjoy building strong ...
Austin, TX · On-site
$18 - $21/hr
Description We're seeking a Collections Specialist to manage client accounts, collect payments, and ensure timely resolution of billing issues. If you're detail-oriented and enjoy building strong ...
Pflugerville, TX · On-site
$15 - $18.50/hr
Collaborates with the QAQR team, Compliance Officer, Billing Director, and Collections Manager using virtual meeting platforms and secure messaging tools. * Adheres to company policies and procedures ...
New
Pflugerville, TX · On-site
$15 - $18.50/hr
Collaborates with the QAQR team, Compliance Officer, Billing Director, and Collections Manager using virtual meeting platforms and secure messaging tools. * Adheres to company policies and procedures ...
New
Austin, TX · On-site
$17.25 - $23.75/hr
Real Estate Investing Employment Type: Full Time The Property Management Team at Kairos Living, a ... Manage our collections process and performance metrics to meet and exceed company targets and goals
Quick apply
Austin, TX · On-site
$17.25 - $23.75/hr
Real Estate Investing Employment Type: Full Time The Property Management Team at Kairos Living, a ... Manage our collections process and performance metrics to meet and exceed company targets and goals
Austin, TX · On-site
$17.25 - $23.75/hr
Real Estate Investing Employment Type: Full Time The Property Management Team at Kairos Living, a ... Manage our collections process and performance metrics to meet and exceed company targets and goals
Quick apply
Austin, TX · On-site
$17.25 - $23.75/hr
Real Estate Investing Employment Type: Full Time The Property Management Team at Kairos Living, a ... Manage our collections process and performance metrics to meet and exceed company targets and goals
Austin, TX · On-site
$16.75 - $21.75/hr
Maintain record of collections and status of accounts. What minimum qualifications you'll need Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience ...
Austin, TX · On-site
$16.75 - $21.75/hr
Maintain record of collections and status of accounts. What minimum qualifications you'll need Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience ...
Austin, TX · On-site
$65K - $81K/yr
Manages assigned utility projects from initiation to completion. Maintains, safeguards, and ... Responsible for providing regular updates to the Credit & Collections Supervisors and Manager ...
Austin, TX · On-site
$65K - $81K/yr
Manages assigned utility projects from initiation to completion. Maintains, safeguards, and ... Responsible for providing regular updates to the Credit & Collections Supervisors and Manager ...
Overview COLLECTIONS AGENT Join our team and grow with us! We need collections agents to ... Ability to multi-task, stay focused and self manage * Strong team orientation and customer focus
Quick apply
Overview COLLECTIONS AGENT Join our team and grow with us! We need collections agents to ... Ability to multi-task, stay focused and self manage * Strong team orientation and customer focus
Austin, TX · Hybrid
$18.75 - $24.25/hr
Manage and review weekly customer aging reports, completing follow-up on outstanding balances as needed. * Support collections-related escalations and help drive timely account resolution.
Austin, TX · Hybrid
$18.75 - $24.25/hr
Manage and review weekly customer aging reports, completing follow-up on outstanding balances as needed. * Support collections-related escalations and help drive timely account resolution.
Austin, TX · On-site
$18.75 - $24.25/hr
Manage and review weekly customer aging reports, completing follow-up on outstanding balances as needed. * Support collections-related escalations and help drive timely account resolution.
Austin, TX · On-site
$18.75 - $24.25/hr
Manage and review weekly customer aging reports, completing follow-up on outstanding balances as needed. * Support collections-related escalations and help drive timely account resolution.
Austin, TX · Hybrid
$18.75 - $24.25/hr
Manage and review weekly customer aging reports, completing follow-up on outstanding balances as needed. * Support collections-related escalations and help drive timely account resolution.
Austin, TX · Hybrid
$18.75 - $24.25/hr
Manage and review weekly customer aging reports, completing follow-up on outstanding balances as needed. * Support collections-related escalations and help drive timely account resolution.
Ability to multi-task, stay focused and self manage * Strong team orientation and customer focus ... COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully ...
Ability to multi-task, stay focused and self manage * Strong team orientation and customer focus ... COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully ...
Ability to multi-task, stay focused and self manage * Strong team orientation and customer focus ... We need collections agents to respectfully recover past due consumer accounts. In this role, you ...
Ability to multi-task, stay focused and self manage * Strong team orientation and customer focus ... We need collections agents to respectfully recover past due consumer accounts. In this role, you ...
$28.8K - $35.4K
24% of jobs
$35.7K is the 25th percentile. Wages below this are outliers.
$35.4K - $42K
13% of jobs
$42K - $48.6K
12% of jobs
The median wage is $49K / yr.
$48.6K - $55.2K
17% of jobs
$58.9K is the 75th percentile. Wages above this are outliers.
$55.2K - $61.7K
16% of jobs
$61.7K - $68.3K
5% of jobs
$68.3K - $74.9K
4% of jobs
$74.9K - $81.5K
3% of jobs
$81.5K - $88.1K
2% of jobs
$88.1K - $94.7K
1% of jobs
$94.7K - $101.3K
2% of jobs
$28.8K
$54.6K
$101.3K

$18.25 - $24.75/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
About the Role
As NinjaOne continues its remarkable growth journey, we are seeking a Renewal & Collections Specialist to joinour Global Customer Retention team, supporting the North America region. This role sits between Finance andCustomer Success, owning an assigned portfolio of accounts across the collections and renewals lifecycle. Youwill proactively manage past-due balances, protect subscription revenue at renewal, and partner with cross-functional teams to resolve billing issues and reduce churn risk.
Location:Hybrid remote in Tampa, FL or Austin, TX. In theoffice3 days per week.
What You'll Be Doing
Portfolio & Collections Management:
Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and paymentrecoveryto reduce aging balances.
Maintainaccurateaccount records and activity logs in Salesforce, ensuring clear visibility into portfoliostatus and progress.
Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately.
Renewals & Retention:
Manage renewal outcomes for accounts in your portfolio,identifyingat-risk contractsearlyand buildingplans to protect revenue.
Lead customer conversations that address payment or contract concerns, balancingcollections urgencywitha strongcustomer experience.
Analyze account and usage trends to flag churn risk and escalate strategic accounts appropriately.
Cross-Functional Partnership:
Collaborate closely with Customer Success, Sales, and Finance toalign onaccount strategy and escalationpaths.
Act as a connective layer between Finance and CustomerSuccessso past-due and at-risk accounts arehandled consistently and transparently.
Support review of cancellation and non-payment requests, ensuring accounts are evaluated before finalresolution.
Operational Excellence:
Track and report portfolio performance against team KPIs, including recovery rate, time to contact, andrenewalsave rate.
Maintaindisciplined, SLA-driven cadences for outreach and escalation across your portfolio.
Identifyopportunities to improve the efficiency and consistency of the collections andrenewalsmotion.
Other duties as needed.
About You
1-3 years of experience in collections, accounts receivable, renewals, or customer success, ideally in a B2BSaaS environment.
Comfortable owning a full account portfolio with minimal day-to-day oversight.
Strong consultative communication skills, with the ability to navigate difficult payment conversations whilepreservingthe customer relationship.
Analytical mindset, able toidentifyrisk and prioritize accordingly.
High levelof organization and the ability to manage competing priorities against SLA-driven targets.
Experience with Salesforce preferred.
You align with the demonstrated values that have made Ninja great: Curiosity, Integrity, Kindness, Humility,Innovation, and are committed to reinforcing and growing this mindset on your team
About Us
NinjaOne unifies IT to simplify work fornearly40,000customersin 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employeesa greattechnology experience at work. NinjaOne is obsessed with customer success and hasretaineda 98% customer satisfaction score for more than 5 years.
WhatYou'llLove
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-timework that ishybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work withopportunityfor growth and advancement.
Additional Information
This position isNOTeligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-SC1
#Li-Hybrid
#BI-Hybrid
Sourced by ZipRecruiter
Software development
201 - 500 Employees
Austin, TX, US
2013