Collections Manager Jobs in Dover, NH (NOW HIRING)

As Property Manager, youll run the day-to-day operations of affordable and mixed-income communities in the Greater Rochester area balancing resident satisfaction, financial performance, and the compliance that keeps these homes affordable.

Youll be the person residents, on-site staff, and agency partners rely on to keep things running fairly and well. If you know your way around LIHTC and HUD housing and you like solving real problems for real people, this role is built for you.

Our Culture & Values

At Elm Grove Companies, our values arent just words theyre how we work every day. We lead with Respect, collaborate through Synergy, take Accountability for our actions, show up with Dependability, and embrace a Growth Mindset in everything we do.

We expect every team member to live these values daily in how they communicate, solve problems, and support one another. We offer freedom to think, create, and contribute without micromanagement, and we hold each other to a high standard of ownership and integrity.

If these values align with how, you work and who you are, we want to talk with you.

WHAT YOULL DO

Your day-to-day

• Run daily operations for your assigned communities inspections, maintenance coordination, and capital improvements.
• Own affordable housing compliance across LIHTC (Section 42), HUD project-based Section 8, and HOME the programs that keep these homes affordable.
• Manage applicant screening, waitlists, and eligibility, and complete accurate, on-time initial income certifications and annual recertifications.
• Keep rents, set-asides, and utility allowances within HUD and New Hampshire Housing limits.
• Prepare for and lead compliance reviews, Management & Occupancy Reviews (MOR), file audits, and investor inspections and close out findings quickly.
• Submit required reporting on time, including tenant certifications and HUD subsidy vouchers through TRACS.
• Uphold Fair Housing, Section 504, VAWA, and reasonable-accommodation requirements across everything the site does.
• Build and monitor property budgets, drive rent and subsidy collections, and keep spending accountable.
• Support leasing and affirmative marketing to keep occupancy high and compliant.
• Lead and develop your on-site team, and manage vendor relationships and contracts.

WHAT WERE LOOKING FOR

Youll thrive here if you bring

• 35+ years in residential property management.
• Hands-on knowledge of affordable housing programs (LIHTC/Section 42, HUD Section 8, HOME) and income certification and recertification.
• Familiarity with New Hampshire Housing and HUD compliance and reporting (e.g., TRACS).
• A solid grounding in Fair Housing and landlord-tenant law.
• Strong communication, leadership, and organizational skills.
• Comfort with property management software (Yardi, RealPage/OneSite, AppFolio, or Buildium) and Microsoft Office.

NICE TO HAVE

Bonus points for

• An affordable housing certification COS, TCS, HCCP, C3P, SHCM, or BOS (or the willingness to earn one).
• A management credential such as CPM, ARM, or CAM.
• A bachelors degree in business, real estate, or a related field.

WHY JOIN US

What we offer

• Competitive salary
• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and holidays.
• Support for professional certifications and continuing education.
• A mission-driven team focused on keeping good homes affordable.

WORKING CONDITIONS

Good to know

• On-site role youll move around properties, including stairs and outdoor inspections.
• Occasional lifting up to 25 lbs.
• Some travel between sites across the Greater Rochester area.
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.

EQUAL OPPORTUNITY

Elm Grove is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, familial status, or any other protected status, and we comply with all Fair Housing and equal-employment laws. Reasonable accommodations are available throughout the hiring process.