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Collections Manager Jobs in West Virginia (NOW HIRING)

RR Donnelley

Billing Associate (Collections)

Wheeling, WV · On-site

$17.02 - $23.46/hr

The Billing Associate (Collections) will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts.

RR Donnelley

Billing Associate (Collections)

Wheeling, WV · Hybrid

$17.02 - $23.46/hr

The Billing Associate (Collections) will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts.

JSpire Recruiting

A Credit Union in Wisconsin, has a tremendous opportunity for an experienced collections professional who can provide exceptional leadership and training to a team of collectors who deliver world ...

Arete Incident Response

Technical Advisor

Charleston, WV · On-site

$107K - $107K/yr

Ensures data preservation steps are taken and assists with forensic collections * Manages Infrastructure Recovery/Restoration and Decryption/Remediation efforts * Reviews backup solutions and assists ...

Rent-A-Center

Account Manager

Fairmont, WV · On-site

$13.01 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Summersville, WV · On-site

$13.01 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Moundsville, WV · On-site

$13.01 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Morgantown, WV · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Parkersburg, WV · On-site

$13.01 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Parkersburg, WV · On-site

$13.01 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Huntington, WV · On-site

$13.01 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Summersville, WV · On-site

$13.01 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Parkersburg, WV · On-site

$13.01 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

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See West Virginia salary details

$24K

$45.5K

$84.4K

How much do collections manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for collections manager in West Virginia is $45,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $50,700.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in West Virginia?

The most popular types of Collections jobs in West Virginia are:

What are popular job titles related to Collections Manager jobs in West Virginia?

For Collections Manager jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in West Virginia look for?

The top searched job categories for Collections Manager jobs in West Virginia are:

What cities in West Virginia are hiring for Collections Manager jobs?

Cities in West Virginia with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in West Virginia as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $45,461 per year, or $21.9 per hour.

Billing Associate (Collections)

RR Donnelley

Wheeling, WV • On-site

$17.02 - $23.46/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

RR Donnelley rating

6.4

Company rating: 6.4 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

36th of 52 rated marketing agency

Job description

Company Description
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
The Billing Associate (Collections) will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting all billing admins and Billing Attorneys to focus on collections, to include follow- up on past due invoices, communicating with clients and preparing status reports.
Monday-Friday 8am-4:30pm
(* denotes an "essential function")
  • *Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
  • *Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
  • *Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
  • *Provide budgeting, forecasting and ad hoc reporting specific to client needs, including participating in meetings with firm management.
  • *Work closely with senior management and report on daily activities to resolve issues before they impact collections results.
  • *Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month.
  • *Prepare documents for write-off of accounts receivable adhering to the firm's approval policy.
  • *Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices.
  • *Research and monitor unapplied payments.
  • *Monitor payment arrangements to ensure compliance with payment terms.
  • Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs.
  • Identify problems or issues in processes and implement solutions bringing bottom line results.
  • Meet or exceed all assigned deadlines.
  • The daily make-up of tasks for this position may vary depending on the client or department's needs.

Qualifications
  • Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history
  • 2 or more years hands-on collections experience preferably in a law firm environment or professional services industry
  • Ability to provide high level of customer service in a fast-paced environment
  • Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary
  • Ability to keep up with a fast-paced environment with keen insight in prioritizing to achieve firm collections targets and goals
  • Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs
  • Advance proficiency with pivot tables and ability to analyze numbers within complex spreadsheets
  • Excellent time and task management skills
  • ARCS, Star Collect, Aderant, Elite or Legal Billing System experience preferred
  • Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment

Additional Information
The salary range for this role at the noted RRD location is $17.02-23.46/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#WLWV
#LI-NH
#LI-Hybrid
RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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