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Collections Manager Jobs in Montana (NOW HIRING)

Connect America

Collections Specialist

Neihart, MT · On-site

$17 - $19/hr

Advanced computer skills and experience with CRM or collections software required. * Ability to remain professional and empathetic during difficult conversations * Ability to negotiation and persuade ...

Croell, Inc.

Collections and Credit Specialist

Billings, MT · On-site

$18.25 - $24.50/hr

Work with management to track and collect doubtful customer accounts. * Assist in process of COD account collections. * Contribute to creation and compliance with company credit and collection ...

New

Montana State University

NAGPRA Program Lead

Bozeman, MT · On-site

$80K/yr

Update and manage inventories of ancestral human remains and NAGPRA-eligible objects in MSU collections, compile cultural affiliation documents, and prepare Federal notices and communications. * Work ...

Montana State University

NAGPRA Program Lead

Bozeman, MT · On-site

$80 - $100/hr

Update and manage inventories of ancestral human remains and NAGPRA-eligible objects in MSU collections, compile cultural affiliation documents, and prepare Federal notices and communications. * Work ...

Rent-A-Center

Account Manager

Kalispell, MT · On-site

$15.90 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Billings, MT · On-site

$16.50 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Missoula, MT · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

New

Rent-A-Center

Account Manager

Helena, MT · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Billings, MT · On-site

$16.50 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

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Collections Manager information

See Montana salary details

$28.5K

$53.9K

$100K

How much do collections manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for collections manager in Montana is $53,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $60,100.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Montana?

The most popular types of Collections jobs in Montana are:

What are popular job titles related to Collections Manager jobs in Montana?

For Collections Manager jobs in Montana, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Montana look for?

The top searched job categories for Collections Manager jobs in Montana are:

What cities in Montana are hiring for Collections Manager jobs?

Cities in Montana with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Montana as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,898 per year, or $25.9 per hour.

Collections Specialist

Connect America

Neihart, MT • On-site

$17 - $19/hr

Full-time

Posted 13 days ago

Connect America rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

About the Company 


Connect America and our family of brands, including Lifeline, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As North America’s largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations and peace of mind for an estimated 10 million lives every year. Together, we are enabling independence and redefining the global home healthcare market.  Our headquarters are located close to the city of Philadelphia, in Bala Cynwyd, PA. Learn more at www.connectamerica.com. 

Purpose 

 
The Collections Representative is responsible for contacting customers with past-due accounts to secure payment and resolve outstanding balances. This role requires high-call volume, strong negotiation skills, and the ability to maintain positive customer relationships while meeting performance and cash collection goals. 



Key Responsibilities 

  • Negotiate payments and secure payments to resolve outstanding balances. 
  • Provide professional, courteous customer service while discussing sensitive financial matters. 
  • Document all account activity accurately in the company’s computer systems. 
  • Follow company policies and applicable regulations related to first-party collections. 
  • Identify customer issues and recommend appropriate payment solutions. 
  • Monitor accounts to ensure timely follow-up and payment resolution. 
  • Meet or exceed established call volume, collection, and quality metrics. 
  • Achieve a minimum of $5,000 in collected payments per week. 
  • Make 110+ outbound and/or inbound calls daily to customers regarding past due accounts. 
  • Collaborate with supervisors and team members to improve collection performance. 


Qualifications 

  • High school diploma or equivalent required. 
  • 1 – 2 years of experience in collections and or Sales 
  • Strong communication, negotiation, and problem-solving skills. 
  • Proven Ability to work in a fast-paced, high-volume call environment. 
  • Advanced computer skills and experience with CRM or collections software required. 
  • Ability to remain professional and empathetic during difficult conversations 
  • Ability to negotiation and persuade customers 


Work Environment 

  • Must be able to work in a Performance-driven environment with measurable call and cash collection targets 
  • This is a 100% remote position requiring high internet speed. 
  • This position offers and hourly rate and a weekly bonus based on collection performance 
  • Monthly contests to encourage team building and drive results! 
  • This is a full-time position working 40 hours per week.   
  • Every employee is required to work one Saturday morning per month.  



Connect America is a drug-free workplace and an Equal Opportunity Employer.  We participate in the E-Verify program in our hiring practices to achieve a lawful workforce. 

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