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Collections Director Jobs in Ladera Ranch, CA (NOW HIRING)

Robert Half

Collections Specialist

Tustin, CA · On-site

$25 - $29/hr

🚀 High-Volume Collections Specialist (Call Center Environment) Are you a driven communicator who ... This is a great opportunity to join a results-driven team where your performance makes a direct ...

Qcells

Sr. Associate, Collections & Servicing

Irvine, CA · On-site

$60K - $80K/yr

... the direct manager's discretion in accordance with the company's policies and procedures. Remote ... Adhere to Collections processes and company policies while complying with relevant industry ...

Qcells

Sr. Associate, Collections & Servicing

Irvine, CA · On-site +1

$60K - $80K/yr

... the direct manager's discretion in accordance with the company's policies and procedures. Remote ... Adhere to Collections processes and company policies while complying with relevant industry ...

Lobel Financial Corporation

Be Seen First

30+ day Auto Finance Collections Specialist

Anaheim, CA · On-site

$21 - $25/hr

... direct impact. We offer a supportive team environment, strong leadership, competitive pay and ... Job Summary The 30+ days Collections Specialist is responsible for contacting customers with ...

Credit9

Collections Sr. Supervisor

Irvine, CA · On-site +1

$70K - $75K/yr

EDUCATION & EXPERIENCE * 5+ years of experience in collections, loss mitigation and financial recovery environments * 3+ years of direct supervisory or management experience leading high-performance ...

Credit9

Collections Sr. Supervisor

Irvine, CA · Remote

$70K - $75K/yr

EDUCATION & EXPERIENCE * 5+ years of experience in collections, loss mitigation and financial recovery environments * 3+ years of direct supervisory or management experience leading high-performance ...

ATI Restoration

National Project Director

Anaheim, CA · On-site

$100K - $150K/yr

National Project Director FLSA Status: Salaried, Exempt Status: Full-Time Pay range: $100,000-150 ... collections; adhere to ATI standards. * Own the financial performance of the project including ...

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All JobsCollections Director JobsCollections Director Jobs in Ladera Ranch, CA

Collections Director information

See Ladera Ranch, CA salary details

$60.6K

$107.5K

$174.3K

How much do collections director jobs pay per year?

As of Jun 28, 2026, the average yearly pay for collections director in Ladera Ranch, CA is $107,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Collections Director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the typical daily responsibilities of a Collections Director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What is a Collections Director job?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What job categories do people searching Collections Director jobs in Ladera Ranch, CA look for? The top searched job categories for Collections Director jobs in Ladera Ranch, CA are:
What cities near Ladera Ranch, CA are hiring for Collections Director jobs? Cities near Ladera Ranch, CA with the most Collections Director job openings:
Collections Director jobs near you
Collections Specialist

Collections Specialist

Robert Half

Tustin, CA • On-site

$25 - $29/hr

Temporary

Posted 25 days ago

Job description

🚀 High-Volume Collections Specialist (Call Center Environment)

Are you a driven communicator who thrives in a fast-paced, high-energy environment? Do you enjoy problem-solving, hitting goals, and turning challenging conversations into positive outcomes? If so, we want to meet you!

Our team is looking for a motivated and detail-oriented High-Volume Collections Specialist who can confidently manage a busy call queue while delivering a top-notch customer experience. This is a great opportunity to join a results-driven team where your performance makes a direct impact.

💼 What You’ll Do

  • Make a high volume of outbound calls to customers with past-due accounts—own your pipeline and drive resolutions
  • Handle inbound calls with professionalism, empathy, and a solutions-oriented mindset
  • Negotiate payment plans and settlements within approved guidelines to maximize recovery
  • Accurately update and maintain customer account details in the system
  • Follow up on payment commitments and ensure timely resolution
  • Consistently meet or exceed weekly/monthly collection goals and performance metrics
  • Partner cross-functionally to resolve complex account issues
  • Escalate accounts when needed while maintaining ownership of outcomes
  • Ensure full compliance with all federal, state, and company collection policies
  • Deliver a positive customer experience—even in challenging conversations

✅ What You Bring

  • Experience in high-volume collections, call center, or customer service environments
  • Strong communication skills with the ability to negotiate effectively and build rapport quickly
  • Ability to multitask, prioritize, and stay organized in a fast-paced, metrics-driven setting
  • Comfort working toward goals, quotas, and performance KPIs
  • Solid computer skills (MS Office, collections or accounting systems)
  • High attention to detail and accuracy in documentation
  • High school diploma or equivalent required (additional finance/collections training is a plus)

🌟 Why You’ll Love This Role

  • High-energy, team-oriented environment
  • Clear performance goals with opportunity to excel
  • Make a real impact by helping customers find solutions
  • Opportunity to sharpen your negotiation and communication skills
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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