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Collections Associate Jobs in Union, NJ (NOW HIRING)

TSG Collections

Associate Attorney

Englewood, NJ · On-site +1

$25 - $35/hr

Job Summary We are seeking an Associate Attorney to join our law firm. In this role, you will provide legal counsel, perform legal research, draft documents, and update and maintain files. You will ...

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Collections Associate information

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$11

$21

$31

How much do collections associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collections associate in Union, NJ is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.51 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Union, NJ are hiring for Collections Associate jobs? Cities near Union, NJ with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Union, NJ as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 79% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Assistant Credit Controller, Collections Specialist

DSV

Iselin, NJ

$18.75 - $25.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

DSV rating

7.3

Company rating: 7.3 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

144th of 340 rated logistics

Job description

Assistant Credit Controller, Collections Specialist

Location: Iselin, USA

Division: Air & Sea

Job Posting Title: Assistant Credit Controller, Collections Specialist

Time Type: Full Time

Collections Specialist DSV North America | Accounts Receivable Department

DSV Air & Sea, Inc., a global leader in transport and logistics, is seeking a results-oriented Collections Specialist to join the Accounts Receivable team at our US Headquarters in Iselin, NJ (MetroPark area). This vital, in-office position is responsible for managing a multi-million dollar portfolio, ensuring timely payment of outstanding receivables, and resolving complex payment issues to maintain DSV's strong liquidity and positive customer relationships.

Key Responsibilities
  • Portfolio Management: Manage collection requirements for a multi-million dollar portfolio of accounts.
  • Customer Communication: Effectively communicate with customers (verbal and written) to secure the collection of outstanding accounts receivable.
  • Issue Resolution: Resolve customer discrepancy claims and nonpayment issues by collaborating with Billing and Sales Administration.
  • Financial Processing: Process credit card transactions, refunds, adjustments, and prepare recommendations for write-offs.
  • Account Service: Provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests.
  • Reporting: Generate status reports detailing portfolio aging and payments.
  • Documentation: Prepare required documentation for placing accounts with third-party collections agents.
  • Team Support: Support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed.
Minimum Qualifications
  • Experience: A minimum of two years' experience in credit and collections.
  • Education: Bachelors or Associates degree, or equivalent post-high school education/training.
  • Technical Proficiency: Demonstrated ability to use Microsoft applications, specifically advanced Excel skills. SAP experience is a strong asset.
  • Professional Skills: Strong oral and written communication skills. Ability to handle multiple projects and prioritize tasks effectively. Required to interact professionally with customers and internal departments at all times. Ability to work both independently and collaboratively as part of a team.
  • Industry: Shipping experience is preferred but not required.

Compensation & Details

Location: This is a full-time, in-office role at our US Headquarters in Iselin, NJ. Remote work is not available. For this position, the expected base pay range is $22.50 - $30.50 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSA) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.

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