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Collections Associate Jobs in Maple Shade, NJ (NOW HIRING)

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Minimum 6 months experience with customer service is required * 1+ year experience with customer service in a call center/collections preferred Company Description We strive to maintain a "true ...

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How much do collections associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collections associate in Maple Shade, NJ is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.98 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Maple Shade, NJ? The most popular types of Collections jobs in Maple Shade, NJ are:
What cities near Maple Shade, NJ are hiring for Collections Associate jobs? Cities near Maple Shade, NJ with the most Collections Associate job openings:
Infographic showing various Collections Associate job openings in Maple Shade, NJ as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 79% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,748 per year, or $20.6 per hour.

Special Collections Associate

The Franklin Inst

Philadelphia, PA • On-site

$30/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

The Franklin Institute (TFI), the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

At TFI, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find TFI offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Position Description:

This position supports the work of the Museum’s Collections Department by providing access to the cultural resources and publications of The Franklin Institute. The Special Collections Associate is responsible for the day-to-day processing, organization, and description of library and archival materials, as well as supporting access to collections and publications. The Special Collections Associate reports to the Director of Collections and is a part-time position effectively operating the Institute’s Library and Archives and assisting with The Journal of The Franklin Institute and Franklin Open.

Core Responsibilities:

Library, Archives & Special Collections:

  • Process publications through cataloging system according to standards in the field
  • Perform cataloging and metadata entry
  • Support ongoing digitization efforts, including preparation, file organization, and metadata creation
  • Survey, organize, rehouse, digitize, describe, and catalog 2- and 3-D artifacts (e.g. documents, correspondence, prints, ephemera, photographs, film, objects, etc.)
  • Fulfill Library access needs including digital access to publications and collections
  • Maintain organization and accessibility of physical and digital collections

Institute Journals:

  • Respond to author, reviewer, and editor inquiries
  • Assign manuscripts
  • Run reports

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Position Requirements:

  • Degree in Library and Information Science or related field
  • Minimum of three years of experience in a library and/or archive
  • Experience using an Integrated Library System (ILS) for cataloging and collections access
  • Working knowledge of current cataloging and digitization standards
  • Experience with Koha or similar systems preferred
  • Demonstrated experience with migrations and copyright language a plus
  • Ability to work independently while following established priorities
  • Strong attention to detail and organizational skills
  • Above average research, writing, and documentation skills
  • Proficiency with Microsoft Office and library-related software tools
  • Ability to lift heavy boxes (40 lb) and bend, reach, and handle materials for extended periods
  • Work with documents in places that may be dusty, temperature-variable, and difficult to access (incl. small elevator and flights of stairs) 

Status: Part-time, 30 hours per week, Monday – Thursday, 8:45 am – 5:15 pm

Salary: $30.00/hour

Benefits Information: The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance and disability coverage. We also offer generous Paid Time Off, paid holidays, and numerous wellness program benefits.

To apply, please visit our Career Center. We look forward to hearing from you!

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.