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Collections Associate Jobs in Springfield, MA (NOW HIRING)

Smith College

Collections Registrar

Northampton, MA · On-site

$52K - $71K/yr

The Associate Registrar holds primary responsibility for the administration of the museum's collections database, manages rights and reproductions, and oversees collections digitization. They are ...

Smith College

Collections Registrar

Northampton, MA · On-site

$52K - $71K/yr

The Associate Registrar holds primary responsibility for the administration of the museum's collections database, manages rights and reproductions, and oversees collections digitization. They are ...

Smith College

Collections Registrar

Northampton, MA

$52K - $71K/yr

The Associate Registrar holds primary responsibility for the administration of the museum's collections database, manages rights and reproductions, and oversees collections digitization. They are ...

CROSSMARK

DATA COLLECTION ASSOCIATE

Belchertown, MA · On-site

$18 - $24.75/hr

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Belchertown, MA

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

USA Waste & Recycling

Collections Representative

Enfield, CT · On-site

$17.25 - $22.25/hr

The Collections Representative is responsible for collaborating with existing customers on ... Associate degree or continued college work * Proficiency with Microsoft Office, such as Teams ...

PeoplesBank

Collections and Recovery Officer

Holyoke, MA · On-site

$82K - $90K/yr

... associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best ... The Collections & Recovery Officer is responsible for overseeing the Bank's delinquency, non ...

PS Dental

Associate General Dentist

Glastonbury, CT · On-site

$15K - $20K/mo

Compensation is highly rewarding, offering earnings from $1,000/day or 35% of collections. This ... Title Associate General Dentist Job Overview: A private dental practice is seeking a part-time ...

NSI Healthcare

Associate Dentist

West Springfield, MA

$650 - $900/day

Associate Dentist Are you a rockstar Dentist looking for an awesome dental work family? If you ... Mon - Fri: 8am - 5pm No Nights or Weekends! $650 - $900 per day or Percentage of Collections ...

NSI Healthcare

Associate Dentist

West Springfield, MA · On-site

$650 - $900/day

Associate Dentist Are you a rockstar Dentist looking for an awesome dental work family? If you ... Mon - Fri: 8am - 5pm No Nights or Weekends! $650 - $900 per day or Percentage of Collections ...

NSI Healthcare

Associate Dentist

West Springfield, MA · On-site

$650 - $900/day

Associate Dentist Are you a rockstar Dentist looking for an awesome dental work family? If you ... Mon - Fri: 8am - 5pm No Nights or Weekends! $650 - $900 per day or Percentage of Collections ...

ETS Dental

General Dentist

West Hartford, CT · On-site

$150 - $200/hr

... experienced Associate Dentist to join an established, busy practice located in West Hartford, CT. * Excellent earning potential, guaranteed daily rate or % of collections * Great benefit package

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All JobsCollections Associate JobsCollections Associate Jobs in Springfield, MA

Collections Associate information

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How much do collections associate jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for collections associate in Springfield, MA is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.98 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Springfield, MA are hiring for Collections Associate jobs? Cities near Springfield, MA with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,800 per year, or $20.6 per hour.
Collections Registrar

Collections Registrar

Smith College

Northampton, MA • On-site

$52K - $71K/yr

Full-time

Posted 16 days ago

Smith College rating

8.2

Company rating: 8.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

120th of 560 rated colleges and universities

Job description

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.
Department
Museum of Art
Job Description
Job Summary
As a member of the Collections Management team at the Smith College Museum of Art, the Associate Registrar plays a key role in the stewardship, documentation, and accessibility of the museum's collection. The Associate Registrar holds primary responsibility for the administration of the museum's collections database, manages rights and reproductions, and oversees collections digitization. They are responsible for complying with applicable laws, regulations, and professional standards related to collections management, documentation, intellectual property, and the stewardship of culturally sensitive material. Working both independently and collaboratively, they establish and maintain systems that support the collections care, use, and discovery. The Associate Registrar also serves as a critical partner in collections and building management projects and coordinating other essential collections-related activities.
Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.
Essential Functions
Collections Access and Location Control (30%):
  • Facilitate collection access for in-person visits by students, classes, and academic researchers
  • Manage location control for SCMA's collection, overseeing annual inventories for insurance compliance as well as confirming the presence and condition of artworks
  • Oversee Cunningham Center location management in coordination with the Cunningham Center Manager
  • Direct organization of art storage areas to maximize efficient use of storage space
  • Oversee collections objects' location control during moves including major building projects and renovations

Database Administration (30%)
  • Manage SCMA's implementation of the consortial Five College Collections Management System (Qi/Keepthinking)
  • Provide training to SCMA staff and other Smith College stakeholders in both the Qi CMS as well as the Qi public portal
  • Liaise with FCI and Keepthinking to resolve database issues and implement software updates
  • Serve as SCMA liaison to the consortial Collections Management and Access Committee which sets standards for data governance

Collections Documentation (10%):
  • Manage the digitization of the collection including object photography and critical object records
  • Maintain confidential paper files relating to the collection in conjunction with the digital files in the Collections Management System
  • Create acquisition paperwork and documentation. Create and manage workflows for intake of artworks.

Exhibitions (10%):
  • Assist with logistics, paperwork, condition reporting, and installation/deinstallation of exhibitions as needed
  • Work with Exhibitions and Loans Specialist to ensure exhibitions documentation is entered into the Collections Management System in a consistent, timely manner

Rights and reproductions (10%)
  • Oversee external rights and reproductions requests and fulfilment for permanent collections objects
  • Manage copyright permissions and image use for SCMA
  • Update Collections Management System with rights and reproductions information and work with artists and artist representatives to gain copyright permissions for new acquisitions

Collections Stewardship (10%)
  • Oversee processing and disposition of found-in-collections materials, complying with appropriate abandoned property laws
  • Oversee processing of large, previously unprocessed gifts
  • Oversee collections logistics of deaccessioning artworks identified through curatorial assessment, including provenance and title research

Perform other duties as assigned by management.
MINIMUM REQUIRED Qualifications:
  • Graduate Degree, Field: Museum studies, MLIS, or related
  • 5 or more years experience, Area: Museum Collections Management or Registration

Knowledge of:
Museum core standards and best practices for Collections Management, relational databases, museum lexica including Getty AAT, legal regulations governing abandoned property, title and provenance laws and regulations, repatriation and cultural protection ethics and regulations, best practices in digital asset management, project management systems and software
Skills:
Adobe creative suite, organizational skills and attention to detail, ability to work collaboratively with coworkers throughout the museum
Compensation
In addition to a competitive benefits package, annualized pay for this role is typically between $52,845.22 - $71,496.48 covering the middle half of market compensation. Actual compensation will vary based on individual qualifications and work schedule if less than full-time.
Position Type
Regular
Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application.
You will NOT be able to attach additional files after you have hit the Submit button.
Review of applications will begin
August 3, 2026
About Smith College
Located in Northampton, MA, Smith College is one of the largest women's colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.
Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at recruiting-u@smith.edu.
As set forth in our mission and values, Smith College is committed to promoting a culture of equity and inclusion among students, staff and faculty. The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

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