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Collections Associate Jobs in Springfield, MA (NOW HIRING)

CROSSMARK1

DATA COLLECTION ASSOCIATE

Belchertown, MA

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

PeoplesBank

Collections and Recovery Officer

Holyoke, MA · On-site

$82K - $90K/yr

... associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best ... The Collections & Recovery Officer is responsible for overseeing the Bank's delinquency, non ...

Rite-Hite

Collections Specialist-1

Windsor, CT · On-site

$18.50 - $25/hr

Associate's degree in Finance, Business, or a related field preferred * 3+ years of experience in collections and billing * Strong proficiency in Microsoft Excel and ability to work across multiple ...

NSI Healthcare

Associate Dentist

West Springfield, MA · On-site

$650 - $900/day

Associate Dentist Are you a rockstar Dentist looking for an awesome dental work family? If you ... Mon - Fri: 8am - 5pm No Nights or Weekends! $650 - $900 per day or Percentage of Collections ...

NSI Healthcare

Associate Dentist

West Springfield, MA · On-site

$650 - $900/day

Associate Dentist Are you a rockstar Dentist looking for an awesome dental work family? If you ... Mon - Fri: 8am - 5pm No Nights or Weekends! $650 - $900 per day or Percentage of Collections ...

NSI Healthcare

Associate Dentist

West Springfield, MA · On-site

$650 - $900/day

Associate Dentist Are you a rockstar Dentist looking for an awesome dental work family? If you ... Mon - Fri: 8am - 5pm No Nights or Weekends! $650 - $900 per day or Percentage of Collections ...

Skechers

Retail Sales Associate

Springfield, MA · On-site

$17/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Springfield, MA

$17/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

West Springfield, MA

$17/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Enfield, CT · On-site

$17.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Manchester, CT · On-site

$17.50 - $18.57/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Enfield, CT

$17.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Manchester, CT

$17.50 - $18.57/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

West Springfield, MA · On-site

$17/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

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All JobsCollections Associate JobsCollections Associate Jobs in Springfield, MA

Collections Associate information

See Springfield, MA salary details

$11

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How much do collections associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for collections associate in Springfield, MA is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.98 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Springfield, MA are hiring for Collections Associate jobs? Cities near Springfield, MA with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 79% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,800 per year, or $20.6 per hour.

DATA COLLECTION ASSOCIATE

CROSSMARK1

Belchertown, MA

$18 - $24.75/hr

Part-time

Posted 5 days ago

Job description

Company Description

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

Equal Opportunity Employer

Job Description

Responsible for collecting and transmitting data gathered from designated retail stores primarily using a hand-held scanning device.  Take direction from the Supervisor and other management individuals.  Responsible for meeting defined standards of work volume, quality, accuracy, completeness, and timeliness.  Maintain a positive relationship with employees and customers as a representative of CROSSMARK.Click the link below to learn more about the duties and responsibilities of a Data Collection Associate.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.  

Education and/or Experience: High school diploma or GED equivalent preferred  

Physical Demands: While working in retail stores the associate will be required to sit, reach (overhead, under and arms length), bend, climb, kneel stand, squat, walk on flat surface, lift up to 30 lbs., change position, and handle and carry a 2 lb. device for a prolonged period of time.  Counting reserve stock in coolers/freezers may be required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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