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Collections Associate Jobs in Andover, MA (NOW HIRING)

Kone AB

Collections Associate

Boston, MA · On-site

$75K - $99K/yr

As our Collections Associate, youwillperforma variety ofcreditcollectiontasks related toourbranchoperationsincludinginitial contact with customer,request action/follow-up appropriately,andrecord ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Revere, MA

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Wilmington, MA

$19.25 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Natick, MA

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Waltham, MA

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Newton, MA

$19.25 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Burlington, MA

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Somerville, MA

$19 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Boston, MA

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Salem, MA

$19 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$20 - $27.25/hr

Collections Specialist About the Role We are seeking a dedicated and experienced Full-time ... Credit Business Associate (CBA) * Experience with enterprise resource planning (ERP) systems

CROSSMARK1

DATA COLLECTION ASSOCIATE

Everett, MA

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

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All JobsCollections Associate JobsCollections Associate Jobs in Andover, MA

Collections Associate information

See Andover, MA salary details

$11

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$31

How much do collections associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for collections associate in Andover, MA is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.32 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Andover, MA? The most popular types of Collections jobs in Andover, MA are:
What cities near Andover, MA are hiring for Collections Associate jobs? Cities near Andover, MA with the most Collections Associate job openings:
Collections Associate jobs near you

Collections Associate

Kone AB

Boston, MA • On-site

$75K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Founded in 1910,KONEis a global leader that provides elevators,escalatorsand automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe,convenientand reliable. Our operations in over 60 countries around the world has helped us achieve our position asaninnovation and sustainabilityleader with repeated recognitions byForbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move tojoin our teamandassistthelocalbranchas aCollections Associate for KONE Boston, MA? This position will work an in-office schedule out of our Canton branch.

  • Doyouhave a background insuccessfully handling acollectionsdispute processfrombeginning to end?

  • Are you able to collaborate with all levels of the organization to achieve business goals?

  • Have youdevelopedaproficiencywith office management tools(e.g.Excel, SAPMicrosoftOffice Suite,etc.?)

  • Do you havethetenacityand perseveranceto seean objectivethrough to completion?

  • Have you been successful in documentingstatus updates/details to present to stakeholders?


If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Collections Associate,youwillperforma variety ofcreditcollectiontasks related toourbranchoperationsincludinginitial contact with customer,request action/follow-up appropriately,andrecord disputes.Disputes arefacilitatedby you as youcoordinatewith theappropriate parties.

You willbring5+years ofrelevantB2B Collectionsexpertiseand an appetite for learning an exciting and new field.You will usethe knowledgegained when obtaining yourassociates'degreeinarelated fieldoranadditional10+years of experience.Proficiencyin SAP/Excel/GAPis required tobe successful in this role.

At KONE, we foster an innovative and collaborative culture, valuingeach individual'scontribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect.We'reproud to offer experiences and opportunities to help you achieve career and personal goals whilemaintaininga healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation

  • We value your authentic self.

  • Collaborative, creative, and supportive work environment.

  • Passionate about safety, quality, and innovation

  • We care about the communities where we live and work.

Come share your passion and energy to make a positive impactatKONE for our customers andyourcareer!

*Beware of Recruitment Scams!*

KONE is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Read more onwww.kone.com/en/careers/

#LI-TG1

Just some of our many benefits include:

  • Competitive salary

  • Opportunities to learn and grow

  • 401K Employer Match

  • 401k Employer Non-elective Contribution

  • Well-being Program

  • Medical, Prescription, Dental and Vision Insurance

  • Digital Health Solutions & Telehealth

  • Health Savings Account (HSA)

  • Flexible Spending Accounts (FSAs)

  • Employee Family Assistance Program (EFAP)

  • Family & Medical Leave

  • Parental Leave

  • Leave to Care for a Domestic Partner

  • Paid Time Off & Holidays

  • Company Paid Life and AD&D Insurance

  • Supplemental Life and AD&D Insurance

  • Company Paid Short-term and Long-term Disability

  • Buy-Up Long-term Disability

  • Critical Illness Insurance

  • Hospital Indemnity & Accident Insurance

  • Identity Theft Protection

  • Legal Insurance

  • KONE Credit Union

  • Tuition Reimbursement

The hiring range for this role is $75,900.00- $99,645.00.The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Annual Bonus plan at 5% Target Incentivebased on achievement of company goals and individual goals.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

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