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Collections Associate Jobs in Norcross, GA (NOW HIRING)

Consolidated Container

Collections Specialist

Atlanta, GA

$17.75 - $24/hr

Required Education and Experience * 2 - 5 years of collections/customer service experience required ... Associates Degree Altium Packaging, Our Culture Differentiates Us! We incorporate our Guiding ...

Aston Carter

B2B Collections Specialist

Atlanta, GA · Remote

$30/hr

Job Title: Collections Specialist As a Collections Specialist, you will manage the Accounts ... High school diploma or equivalent required; associate\'s or bachelor\'s degree preferred. * At ...

Carmax

Collections Representative

Smyrna, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Representative

Alpharetta, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Representative

Roswell, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Roswell, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Smyrna, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Alpharetta, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Norcross, GA

Collections Associate information

See Norcross, GA salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for collections associate in Norcross, GA is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.63 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Norcross, GA?

The most popular types of Collections jobs in Norcross, GA are:

What cities near Norcross, GA are hiring for Collections Associate jobs?

Cities near Norcross, GA with the most Collections Associate job openings:

Collections Associate jobs near you

Collections Specialist

Consolidated Container

Atlanta, GA

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Location Address:

2500 Windy Ridge Parkway, Atlanta, Georgia 30339

Work Shift:

8hr-1st Shift (United States of America)The Collections Specialist is a metrics-driven position responsible for effectively initiating calls to delinquent customers in our health care business to collect payments and settle accounts, while providing world-class customer service to their internal and external customers. They will provide support to the broader AR team and to our Sales and Customer Service teams and may take on additional accounts receivable responsibilities may also be completed by this position as needed.

Essential Functions- Roles/Responsibilities

  • Safely completes all job duties in compliance with the company's policies and procedures.

  • Notifies customers with delinquent accounts and attempts to secure payment.

  • Utilizes the company's business system to record detailed notes on any communication with customers, including expected payment, financial status, collection efforts, etc.

  • Arranges payment plans for customers with past due accounts.

  • Verifies customer account information.

  • Utilizes reports to determine aged receivables and appropriate actions

  • Provides excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.

  • Works closely with plant personnel to troubleshoot and resolve various AR collection issues.

  • Reasonable mandatory overtime may be required due to business needs.

Required Education and Experience

  • 2 - 5 years of collections/customer service experience required.

  • High School diploma or equivalent required.

  • Excellent organizational skills with the ability to prioritize effectively

  • Continuous improvement mindset in pursuit of excellence

  • Good negotiating/problem-solving skills

  • Solid critical thinking skills

  • Effective listening skills

  • Strong initiative with a demonstrated sense of urgency

  • Ability to adapt to a variety of personalities

  • Proactive communicator with excellent oral and written communication skills utilizing the English language

  • Good attention to detail with solid follow-up skills

  • Proficient in Microsoft Office Suite including Word, Excel, and Outlook

  • Ability to work effectively under pressure and manage multiple assignments simultaneously

  • Accurate and results oriented

  • Commitment to providing exceptional customer service

  • Effective time management skills

  • Professional appearance and behavior

Preferred Qualifications

  • Associates Degree

Altium Packaging, Our Culture Differentiates Us!

We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.

Our Guiding Principles

  • Act with Integrity & in Compliance
  • Drive Value Creation
  • Be Disciplined Entrepreneurs
  • Focus on the Customer
  • Act with Humility
  • Treat others with Dignity and Respect
  • Seeking Fulfillment in your Work

We Believe in Rewarding our Most Important Resource - Our People!
We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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