Collections Associate Jobs in Lithonia, GA (NOW HIRING)

Job Overview

Gourmet Foods International is seeking a detail-oriented and organized Accounts Receivable Associate to support the day-to-day management of customer accounts and receivables.

This position is responsible for reviewing aging reports, monitoring customer payment terms, assisting with collections, reconciling accounts, and responding to inquiries from customers and sales representatives. The ideal candidate is accurate, dependable, and comfortable managing multiple priorities in a fast-paced accounting environment.

What does your day look like? Some of your duties may include:

• Review accounts receivable aging reports and identify customers that are outside established payment terms
• Contact customers regarding outstanding balances through phone calls, emails, and other approved collection methods
• Handle accounts receivable inquiries from customers and sales representatives
• Provide customer statements, invoices, and aging reports as needed
• Reconcile customer accounts and research account discrepancies
• Review delinquent accounts with Sales and department management
• Export, organize, and analyze account data using Microsoft Excel and Microsoft Access
• Assist with the application of customer payments as needed
• Process daily credit card transactions as needed
• Maintain accurate customer account records and collection documentation
• Partner with internal teams to resolve billing, payment, and account-related issues

Things you need to be able to do:

• Strong communication and customer service skills
• Ability to communicate professionally with customers, sales representatives, and internal team members
• Strong account reconciliation and problem-solving skills
• Ability to manage multiple tasks while maintaining accuracy and meeting deadlines
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Ability to work independently and collaboratively within a team environment
• Ability to handle sensitive financial and customer information professionally and confidentially

Things that are a plus but not a deal-breaker:

• High School Diploma or GED
• Additional education in Accounting, Finance, Business, or a related field
• Three or more years of Accounts Receivable, collections, accounting, or related experience
• Experience working with customer account reconciliation and collections
• Experience using Microsoft Access or accounting/ERP systems

What we think you’ll love about Gourmet Foods International:

• Career Growth: College tuition reimbursement and advancement opportunities.
• Learning Culture: Gain experience with accounting systems, customer account management, and evolving business processes.
• Team Environment: Join a collaborative team that supports one another and works together to solve problems.
• Meaningful Impact: Help maintain strong customer relationships while supporting the financial health of the organization.

SCHEDULE:

What else can we offer?

Gourmet Foods' benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability, Long-Term Disability, and Accident Insurance. We also offer 401(k) with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO) – up to 30 days per year, Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, opportunity to grow within the Company, Employee Discount, and Referral Bonus.

Bonus, Incentives & Company-Provided Resources:

• Market-competitive compensation
• Company-provided technology and tools necessary to perform the role
• Opportunities for professional development and career growth

GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be conducted as part of the hiring process. Background checks can include, but are not limited to, previous employment, education, and criminal records.

Equal Employment Opportunity

Gourmet Foods International is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.