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Collections Associate Jobs in Lithonia, GA (NOW HIRING)

Artius Solutions

Associate Attorney

Atlanta, GA · On-site

$75K - $90K/yr

Associate Attorney Location: Remote (Hybrid - Occasional Court Appearances) Primary Location ... collections, or civil litigation * Willingness to travel to courts within Georgia as needed

firstPRO 360

Be Seen First

AR, Credit and Collections Specialist

Atlanta, GA · On-site

$25 - $30/hr

firstPRO 360 is seeking an AR, Credit and Collections Specialist for an immediate opportunity in ... Associate's degree or better in Accounting, Finance or related field preferred * 2+ years ...

Credit Renu

Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

We help clients restore their credit by removing collections/charge offs, civil judgement/tax liens ... We are currently recruiting temporary, remote sales associates to help grow our current client base ...

Credit Renu

Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

We help clients restore their credit by removing collections/charge offs, civil judgement/tax liens ... We are currently recruiting temporary, remote sales associates to help grow our current client base ...

Lazega & Johanson LLC

Associate Attorney

Atlanta, GA · On-site

Our collection associates represent community associations in the collection of unpaid assessments ... Advising clients on litigation and post-judgment collection Experience in collections and general ...

Sunset Finance

ASSOCIATE MANAGER

Covington, GA · On-site

$35K - $40K/yr

QUALIFICATIONS Previous experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and ...

Sunset Finance

ASSOCIATE MANAGER

Atlanta, GA · On-site

QUALIFICATIONS Previous experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and ...

Sunset Finance

ASSOCIATE MANAGER

Covington, GA · On-site

$35K - $40K/yr

QUALIFICATIONSPrevious experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and relocate ...

Sunset Finance

ASSOCIATE MANAGER

Covington, GA · On-site

$35K - $40K/yr

QUALIFICATIONS Previous experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and ...

Sunset Finance

ASSOCIATE MANAGER

Covington, GA · On-site

$35K - $40K/yr

QUALIFICATIONSPrevious experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and relocate ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Lithonia, GA

Collections Associate information

See Lithonia, GA salary details

$10

$18

$28

How much do collections associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections associate in Lithonia, GA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.06 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Lithonia, GA?

The most popular types of Collections jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Collections Associate jobs?

Cities near Lithonia, GA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Lithonia, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,212 per year, or $18.9 per hour.

Customer Accounting Specialist (Atlanta, GA; Broadview Heights, OH or Peoria, IL)

RLI Corp.

Atlanta, GA • On-site

$21.01 - $27.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

About Us
We're not like other insurance companies. From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.
RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.
Position Purpose
Under occasional supervision, the Customer Accounting Specialist assists in handling and resolving matters of billing and collections for the company's delinquent accounts. Identifies, analyzes and resolves billing and collection issues through internal and external contacts. Produces billing invoices, statements, and delinquent notices.
  • This is an in-office position, Monday - Friday
  • 8:30am - 5:00pm

Principal Duties & Responsibilities
  • Facilitate pursuit of delinquent accounts and maintains documentation of collection records.
  • Coordinate management of shared inboxes, to ensure service level standards are met. Responding to complex billing inquiries escalated by the team.
  • Establishes contact via phone and email with external customers in pursuit of collection or resolution of aged receivables. Provides responses in writing and/or by telephone within designated call and transaction parameters.
  • Determines and intiates actions such as cancellations/reinstatements for non-payment of premium, cash movement, balance transfers to collections, etc. to resolve issues and disputes.
  • Collaborates with internal and external contacts to identify, analyze and resolve billing and collection issues.
  • Prepares detailed account breakdowns for complex accounts to support customer billing inquiries.
  • Generates and distributes billing invoices, statements, and delinquent notices.
  • Prepares monthly reporting on aged receivables and matters of collections to management.
  • Prepares journal entries to reconcile account balances.
  • Monitor and manage shared inboxes, responding to routine and complex billing inquiries, escalating as necessary.
  • Answer incoming phone lines to address customer inquiries regarding payments, billing, and collections.
  • Assists with special projects and other duties when needed.

Education & Experience
  • Typically requires a high school diploma, Associates degree in Accounting preferred or similar field
  • 1+ years of related experience
  • [OR] equivalent level of education and experience

Knowledge, Skills, & Competencies
  • Ability to research moderately complex to complex billing and collection issues and recommend appropriate actions.
  • Excellent verbal and written communication skills, with the ability to collaborate seamlessly with internal teams and external customers throughout the billing and collections lifecycle.
  • Ability to use Microsoft Office software as well as general ledger and billing and collections applications to identify, analyze, and resolve billing and collection issues.
  • Ability to handle multiple priorities, manage deadlines, and adapt to shifting workloads under frequent supervision.
  • Demonstrate strong interpersonal skills, professional phone presence, and effective email communication to foster positive customer interactions and secure timely payments.

Compensation Overview
The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.
Base Pay Range
$21.01 - $27.96
Total Rewards
At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.
Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program

Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits

Personal & Professional Growth
RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses

Diversity & Inclusion
Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
RLI logo

About RLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Peoria, IL, US

Year founded

1965

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