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Collections Manager Jobs in Lithonia, GA (NOW HIRING)

QGenda

Collections Analyst

Atlanta, GA · Hybrid

Reporting to the Collections Manager, this role is responsible for supporting the collection of outstanding accounts receivable while delivering an exceptional customer experience to our healthcare ...

QGenda

Collections Analyst

Atlanta, GA · On-site

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're ... Reporting to the Collections Manager, this role is responsible for supporting the collection of ...

Cherry Bekaert

Collections Coordinator

Atlanta, GA · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Center Parc Credit Union

Collector I

Atlanta, GA · On-site

$19.56 - $24.45/hr

Collections Manager Purpose : The primary purpose of this position is to assist Center Parc Credit Union (CPCU) to live out our Mission, "To help our members achieve financial success by providing ...

Brook Valley Management

Driver Helper

Lilburn, GA · On-site

$15/hr

Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

Liberis

Collections Agent

Atlanta, GA · On-site

The team We are the Collections team! A dedicated group with a clear mission: to assist customers ... A proven ability to self-manage and prioritise tasks effectively. * Excellent interpersonal ...

Liberis

Collections Agent

Atlanta, GA

The team We are the Collections team! A dedicated group with a clear mission: to assist customers ... A proven ability to self-manage and prioritise tasks effectively. * Excellent interpersonal ...

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Collections Manager information

See Lithonia, GA salary details

$28.3K

$53.6K

$99.5K

How much do collections manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for collections manager in Lithonia, GA is $53,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $59,800.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Lithonia, GA?

The most popular types of Collections jobs in Lithonia, GA are:

What are popular job titles related to Collections Manager jobs in Lithonia, GA?

For Collections Manager jobs in Lithonia, GA, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Lithonia, GA look for?

The top searched job categories for Collections Manager jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Collections Manager jobs?

Cities near Lithonia, GA with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Lithonia, GA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $53,611 per year, or $25.8 per hour.

Collections Analyst

QGenda

Atlanta, GA • Hybrid

Full-time

Posted 9 days ago

Job description

About Your Role 

QGenda is seeking a motivated and detail-oriented Collections Analyst I to join our Finance team. Reporting to the Collections Manager, this role is responsible for supporting the collection of outstanding accounts receivable while delivering an exceptional customer experience to our healthcare clients.

The Collections Analyst I will partner with internal teams and customer contacts to resolve payment issues, research account discrepancies, and help improve cash collections. This is an excellent opportunity for an early-career finance professional looking to build a career in commercial collections and accounts receivable within a fast-growing SaaS organization.

How You'll Make an Impact 
  • Manage an assigned portfolio of customer accounts and monitor outstanding balances.
  • Contact customers via phone and email regarding overdue invoices while maintaining professional business relationships.
  • Review aging reports and prioritize collection activities to support timely payment.
  • Research billing questions, payment discrepancies, and account issues by collaborating with Billing, Accounting, Customer Success, and Sales.
  • Document collection activity and customer communications within Intacct and other business systems.
  • Assist with customer account reconciliations and support broader accounts receivable activities as needed.
  • Escalate complex collection issues to senior team members or management.
  • Maintain accurate records and meet established collection performance goals.
  • Contribute ideas for improving collections processes and operational efficiency.
  • Demonstrate professionalism and empathy when working with hospitals, health systems, and other healthcare customers.
Who You Are 
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Demonstrated customer service mindset and ability to build positive business relationships.
Experience You Bring
  • Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
  • 0-2 years of professional experience in finance, accounting, customer service, accounts receivable, collections, or another business-related function.
  • Proficiency with Microsoft Excel and Microsoft Office.
Not Required, But Nice to Have 
  • Internship or professional experience supporting accounts receivable or commercial collections.
  • Experience working with Oracle, NetSuite, Sage Intacct, or another ERP platform.
  • Experience supporting B2B customers in healthcare, SaaS, or another professional services environment.
  • Exposure to AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or similar technologies to improve communication, research, or workflow efficiency.

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