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Collections Associate Jobs in Fall River, MA (NOW HIRING)

Sysco Corporation

Driver Check in Associate

Plympton, MA · On-site

$19.38 - $29.09/hr

Identify missed collections and notify Credit Services. * Ensure food safety protocols were ... Speak effectively before groups of customers or associates of an organization. * Must have ...

Citizens Bank

Consumer QA QC Associate

Johnston, RI · On-site

The Collections & Recovery QC Analyst is an experienced Quality Control professional who operates independently, applies strong analytical judgment, and contributes meaningfully to QC program ...

Citizens

Consumer QA QC Associate

Johnston, RI · Hybrid

The Collections & Recovery QC Analyst is an experienced Quality Control professional who operates independently, applies strong analytical judgment, and contributes meaningfully to QC program ...

Citizens

Consumer QA QC Associate

Johnston, RI · Hybrid

Description The Collections & Recovery QC Analyst is an experienced Quality Control professional who operates independently, applies strong analytical judgment, and contributes meaningfully to QC ...

Citizens

Consumer QA QC Associate

Johnston, RI · Hybrid

Description The Collections & Recovery QC Analyst is an experienced Quality Control professional who operates independently, applies strong analytical judgment, and contributes meaningfully to QC ...

Skechers

Part Time Product Specialist

Newport, RI · On-site

$16.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

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All JobsCollections Associate JobsCollections Associate Jobs in Fall River, MA

Collections Associate information

See Fall River, MA salary details

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How much do collections associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for collections associate in Fall River, MA is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.17 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Fall River, MA are hiring for Collections Associate jobs? Cities near Fall River, MA with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Fall River, MA as of June 2026, with employment types broken down into 1% As Needed, 15% Full Time, 80% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,115 per year, or $20.7 per hour.
Driver Check in Associate

Driver Check in Associate

Sysco Corporation

Plympton, MA • On-site

$19.38 - $29.09/hr

Full-time

Posted 3 days ago

Sysco rating

7.6

Company rating: 7.6 out of 10

Based on 316 frontline employees who took The Breakroom Quiz

115th of 341 rated logistics

Job description

Company:
US0056 Sysco Boston, LLC
Sales Territory:
US-MA-Plympton
Zip Code:
02367
Travel Percentage:
0
Compensation Range:
$19.38 - $29.09
The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.
You may be eligible to participate in the Company's Incentive Plan.
BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit https://SyscoBenefits.com
JOB SUMMARY
This is a finance position responsible for checking in drivers who have completed their routes by performing product counts, compiling and maintaining records of quantity, type, and value of the material, equipment, merchandise. Also responsible for inspecting all products returns and documenting appropriate information for efficient processing of items.
RESPONSIBILITIES
  • Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
  • Identify missed collections and notify Credit Services.
  • Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
  • Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
  • Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
  • Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
  • Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
  • List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.

QUALIFICATIONS
Education
  • High school degree or equivalent.

Experience
  • 1 year of pallet jack and/or forklift experience.

Professional Skills
  • Ability to write routine reports and correspondence.
  • Speak effectively before groups of customers or associates of an organization.
  • Must have exemplary listening skills to facilitate effective two- way communication.
  • Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Solid problem-solving skills.
  • Strong verbal and written communication skills.
  • Must be able to read, write and speak English.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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