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Collections Associate Jobs in Fall River, MA (NOW HIRING)

Credit & Collections Specialist

Plymouth, MA ยท Hybrid

$23.75 - $31.50/hr

Associates degree in accounting, finance, business management, or equivalent experience. * 2 years of experience in accounting, customer service, or collections. * Experience in aviation or fuel is a ...

AE - Stock Associate

Providence, RI ยท On-site

$15.25 - $19.25/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Retail Sales Associate

Warwick, RI ยท On-site

$16.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Retail Sales Associate

Smithfield, RI ยท On-site

$16.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Retail Sales Associate

Smithfield, RI ยท On-site

$16.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

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Collections Associate information

See Fall River, MA salary details

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How much do collections associate jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for collections associate in Fall River, MA is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.17 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Fall River, MA are hiring for Collections Associate jobs? Cities near Fall River, MA with the most Collections Associate job openings:
Infographic showing various Collections Associate job openings in Fall River, MA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,115 per year, or $20.7 per hour.
Credit & Collections Specialist

Credit & Collections Specialist

Everest Fuel

Plymouth, MA โ€ข Hybrid

$23.75 - $31.50/hr

Full-time

Posted 5 days ago


Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.

Location: Hybrid โ€“ Plymouth, MA or Cleveland, OH

Duties and Responsibilities:

  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customersโ€™ accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:

  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customersโ€™ needs while maintaining best practices for the long-term goals of the company.

Qualifications:

  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.