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Collections Associate Jobs in DeWitt, MI (NOW HIRING)

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Collections Associate information

See DeWitt, MI salary details

$9

$17

$25

How much do collections associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections associate in DeWitt, MI is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.33 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near DeWitt, MI are hiring for Collections Associate jobs?

Cities near DeWitt, MI with the most Collections Associate job openings:

Collections Associate jobs near you

Service Associate - Lansing, MI - Sustainability Solutions

Stryker

Lansing, MI • On-site

$21.58 - $29.20/hr

Full-time

Re-posted 28 days ago

Stryker rating

8.2

Company rating: 8.2 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

130th of 493 rated machine equipment manufacturers

Job description

Work Flexibility: Field-based
Who we want
Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground-floor experience of our business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Collaborative networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
What you will do
As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will be collecting and visiting all areas of the hospital, including but not limited to, operating rooms, patient floors and patient rooms and Electrophysiology and Cath labs. You will also engage with hospital staff, OR personnel, Supply Chain, EVS, Sales Reps, O.R. Management, facility champions, Hospital Administration, and other Stryker employees, stakeholders and partners to provide optimal customer service on training and education around Stryker Sustainability Solution's bins and what devices can be collected.
You will partner with your supervisor and sales representatives in your assigned territory and focus on building relationships with the customers and increasing the collections of single use devices for our customers. Being an active participant of a positive culture and a respectful workplace through weekly huddles, annual in-person team meetings and administrative communication. Adheres to all policies and procedures put forth in the sales code of conduct and Stryker Employee Handbook.
Primary role responsibilities will be field based within hospitals building relationships with customers and performing educational in-servicing, along with administrative expectations that require receipt growth reporting and collection tracking.
What you need
  • Valid and unrestricted driver's license and appropriate insurance to travel by car as required.
  • Highschool degree or GED.
  • Use of your personal vehicle (drive 80-100 miles/day depending on territory).
  • Ability to obtain and maintain needed credentials at all hospitals within assigned territory
  • Must be able to effectively use computer programs ( e.g. Word, Excel, Outlook, Power BI and Power Point).

PHYSICAL REQUIREMENTS
  • Medium work: Exerting up to 60 pounds of force daily, and/or up to 20 pounds of force constantly to move objects. (Pushing and/or pulling up to 60 pounds of force constantly, and ability to lift up to 40 pounds)
  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
  • Must be able to communicate effectively through presentation skills, email and phone
  • Must be able to use common office equipment (e.g. PC, Microsoft office, smart phone, etc.).

  • $21.58 - $29.20 USD Hourly

Travel Percentage: 20%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

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