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Collections Associate Jobs in Colonial Heights, VA

Chaplin & Gonet

Legal Assistant

Richmond, VA · On-site

... subrogation collections, is seeking a Full-Time Legal Assistant for its Richmond, Virginia ... associates in a professional law firm environment, Chaplin & Gonet may be the right fit for you.

Woda Cooper

Community Manager

Hopewell, VA

... to collections. * Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.

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All JobsCollections Associate JobsCollections Associate Jobs in Colonial Heights, VA

Collections Associate information

See Colonial Heights, VA salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections associate in Colonial Heights, VA is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Colonial Heights, VA are hiring for Collections Associate jobs?

Cities near Colonial Heights, VA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Colonial Heights, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,846 per year, or $19.2 per hour.

Staff Accountant

Worth Higgins & Associates Inc

Richmond, VA • Hybrid

$55K - $65K/yr

Full-time

Re-posted 13 days ago

Job description

Description

Worth Higgins & Associates, Inc. is seeking a detail-oriented Staff Accountant to join our finance team with option for hybrid remote work schedule.  More than just Virginia's largest sheet-fed commercial printer, our company is dedicated to delivering excellence by maximizing the effectiveness of our clients' marketing and communications through our multi-channel solutions and tools.  Worth Higgins is 100% employee-owned and has been named a "Best Workplace in the Americas" by the Printing Industries of America; we offer a great compensation package and foster a positive culture with room for professional growth.

The ideal candidate will be a financial professional with 3+ years of related work experience in an accounting setting.  A bachelor's degree in accounting, finance or business management is preferred.  Four years of financial or accounts receivable work experience may be substituted for a bachelor's degree.  



Requirements

 Responsibilities and qualifications

  • Accounts payable and accounts receivable processing and review; responsible for ensuring timely payment collections and disbursements
  • Assist in preparation of monthly financial reports and play a part in month end, quarter end and year end closing process
  • Perform account  reconciliations and journal entries
  • Ad-hoc reporting and  special projects
  • Must be proficient in  Microsoft Office with an advanced knowledge of Excel, including but not limited to VLOOKUP and pivot tables
  • Ability to develop macros and automate repetitive tasks is a plus

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