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Collections Associate Jobs in Texas (NOW HIRING)

Surgery Partners

Collections Specialist

Mckinney, TX · On-site

$17.25 - $23.25/hr

Associate degree in Accounting, Business, or Healthcare Administration preferred. * Minimum 1-2 years of experience in medical collections, healthcare billing, or a similar role in a hospital or ...

Octane

Collections Portfolio Specialist

Irving, TX · Hybrid

$17.75 - $24/hr

The associate will perform all duties in accordance with policies and procedures and all state and ... Comply with all federal and state specific laws that regulate collections and servicing activities.

Octane

Collections Portfolio Specialist

Irving, TX · On-site

$17.75 - $24/hr

The associate will perform all duties in accordance with policies and procedures and all state and ... Comply with all federal and state specific laws that regulate collections and servicing activities.

Tstc

$74K/yr

The Manager, Collections is responsible for leading delinquent receivable recovery operations for ... Education & Experience Required Associate degree in Business Management or related field, or ...

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Collections Associate information

See Texas salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for collections associate in Texas is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.49 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Texas? The most popular types of Collections jobs in Texas are:
What cities in Texas are hiring for Collections Associate jobs? Cities in Texas with the most Collections Associate job openings:
Collections Associate jobs near you
Collections Specialist

Collections Specialist

Surgery Partners

Mckinney, TX • On-site

$17.25 - $23.25/hr

Full-time

Posted 6 days ago

Surgery Partners rating

7.6

Company rating: 7.6 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

191st of 884 rated healthcare providers

Job description

QUALIFICATIONS:
  • High school diploma or GED required; Associate degree in Accounting, Business, or Healthcare Administration preferred.
  • Minimum 1-2 years of experience in medical collections, healthcare billing, or a similar role in a hospital or clinic.
  • Familiarity with EHR and billing systems (e.g., Epic, Cerner, Meditech) is highly desirable.
  • Strong knowledge of insurance claims processes, CPT/ICD-10 coding basics, and third-party payer requirements.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to manage multiple accounts and prioritize tasks in a fast-paced environment.

RESPONSIBILITES:
  • Monitor and manage aged accounts receivable for both patient and insurance balances.
  • Contact patients, insurance companies, and third-party payers to collect overdue balances via phone, email, or written correspondence.
  • Review and resolve claim denials and underpayments, including filing appeals when necessary.
  • Work closely with the billing team to ensure accurate claim submissions and resolve billing discrepancies.
  • Educate patients on their balances, insurance coverage, and payment plan options.
  • Document all collection activities and patient interactions in the hospital's electronic health record (EHR) or billing system.
  • Meet or exceed departmental productivity and collection goals.
  • Stay updated on payer guidelines, insurance policies, and federal/state regulations (HIPAA,
    FDCPA, etc.).
  • Maintain patient confidentiality and treat all individuals with respect and professionalism.
  • Follow-up on accounts with outstanding balances that do not have appropriate payment
    arrangements.

PHYSICAL DEMANDS:
  • Prolonged periods sitting at a desk and working on a computer.
  • Occasional lifting of office supplies and files (up to 15 lbs.).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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