ZipRecruiter

Log In

1

Collections Associate Jobs in Texas (NOW HIRING)

Above Lending

Collections Agent

Austin, TX · On-site +1

$18/hr

Associate's or Bachelor's degree in related field is preferred. * Minimum of 2 years experience in consumer collections * Strong understanding of financial products, services, and regulations.

Above Lending

Collections Agent

Dallas, TX

$18/hr

Associate's or Bachelor's degree in related field is preferred. * Minimum of 2 years experience in consumer collections * Strong understanding of financial products, services, and regulations.

Above Lending

Collections Agent

Corpus Christi, TX

$18/hr

Associate's or Bachelor's degree in related field is preferred. * Minimum of 2 years experience in consumer collections * Strong understanding of financial products, services, and regulations.

PDS Health

Specialist, Insurance Collections

Irving, TX · On-site

$17/hr

The primary purpose and function the Specialist, Insurance Collections is to coordinate with ... Associate's or Bachelor's Degree or a one-year certificate from an accredited college or technical ...

Above Lending

Collections Agent

San Antonio, TX · On-site

$18/hr

Associate's or Bachelor's degree in related field is preferred. * Minimum of 2 years experience in consumer collections * Strong understanding of financial products, services, and regulations.

PDS Health

Specialist, Insurance Collections

Irving, TX · On-site

$17/hr

The primary purpose and function the Specialist, Insurance Collections is to coordinate with ... Associate's or Bachelor's Degree or a one-year certificate from an accredited college or technical ...

Above Lending

Collections Agent

Fort Worth, TX

$18/hr

Associate's or Bachelor's degree in related field is preferred. * Minimum of 2 years experience in consumer collections * Strong understanding of financial products, services, and regulations.

next page

Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Texas

Collections Associate information

See Texas salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for collections associate in Texas is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.49 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Texas? The most popular types of Collections jobs in Texas are:
What cities in Texas are hiring for Collections Associate jobs? Cities in Texas with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 79% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,015 per year, or $19.2 per hour.

Collections Agent

Above Lending

Austin, TX • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible.
A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts, engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies and regulatory requirements.
We are looking for agents available to work the following shifts:
10am to 7pm
You will
  • Review and analyze delinquent accounts to determine the best course of action for resolution.
  • Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals.
  • Negotiate repayment plans with clients in a professional and empathetic manner.
  • Document all interactions and agreements with clients in the company's system accurately and promptly.
  • Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques.
  • Monitor accounts to ensure compliance with agreed-upon payment plans.
  • Collaborate with internal departments, such as Customer Service and Special Handling, to resolve complex account issues.
  • Maintain up-to-date knowledge of company policies, procedures, and regulatory requirements related to account resolution.
  • Provide excellent customer service and support to clients throughout the resolution process.
  • Identify and escalate unresolved issues to the Operations Manager when necessary.
  • Participate in team meetings and training sessions to stay informed about industry trends and updates.

You have
  • High school diploma or equivalent; Associate's or Bachelor's degree in related field is preferred.
  • Minimum of 2 years experience in consumer collections
  • Strong understanding of financial products, services, and regulations.
  • Excellent verbal and written communication skills.
  • Ability to negotiate and resolve conflicts effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite and experience with CRM software.
  • High level of integrity and commitment to maintaining client confidentiality.
  • Ability to work independently and as part of a team in a fast-paced environment.

We offer
  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program

$18 - $18 an hour
In addition to base compensation, this position qualifies for commission. Collections Agents earn a monthly commission based on the percentage of debt collected, subject to the terms outlined in the company's commission plan.
The compensation range is based on the level outlined in the job posting, and compensation decisions are dependent on each applicant's experience, skills and abilities
Join our dynamic team and contribute to Above Lending's success as we continue to provide innovative lending solutions to our customers.
Under the California Consumer Privacy Act ("CCPA"), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together "job applicants") about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement.
*Above Lending is an equal opportunity Employer*
Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply