ZipRecruiter

Log In

1

Collections Assistant Manager Jobs in Washington

MacMore

Technical eDiscovery Specialist

Mclean, VA · On-site

... collections. * Assist designated technical staff with tool configuration and integration, as ... Experience in legal hold and custodian management * Experience with Enterprise Data Systems (M365 ...

Friedman Williams

Collections Coordinator

Washington, DC · On-site

$85K - $105K/yr

... managers and Finance leadership Research billing discrepancies, resolve variances and assist with ... accurate collections notes and documentation in Aderant Expert and BillBlast to support ...

Kforce Inc.

Credit and Collections Analyst

Reston, VA · On-site

Summary: The Credit & Collections Analyst is responsible for managing customer credit risk ... Management: Coordinate with banks regarding ACH, wire, and other payment transactions Assist with ...

Bell Partners

Assistant Community Manager

Washington, DC · On-site

$21.50 - $26/hr

You will be responsible for posting rental collections, making bank deposits, and overseeing the ... The Assistant Community Manager may also assume responsibility for leadership of the community in ...

previous pagenext page

Showing results 21-40

All JobsCollections JobsCollections Assistant Manager JobsCollections Assistant Manager Jobs in Washington

Collections Assistant Manager information

See Washington salary details

$11

$22

$34

How much do collections assistant manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for collections assistant manager in Washington is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.15 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities in Washington are hiring for Collections Assistant Manager jobs?

Cities in Washington with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Technical eDiscovery Specialist

Mclean, VA • On-site

MacMore
See more jobs at MacMoreexternal

Other

Posted 8 days ago

Job description

MacMore is looking to fill a part-time position for an Experienced Technical eDiscovery Specialist for a pending contract award at the Farm Credit Administration.

Location

Washington, D.C. metropolitan area, with primary concentration at the FCA headquarters office in McLean, Virginia

Technical eDiscovery Specialist

Technical eDiscovery Specialist shall perform the following support activities:

  • Implement approved procedures such as administering legal holds and conducting collections.
  • Assist designated technical staff with tool configuration and integration, as applicable. Document tool configuration and implementation steps.
  • Conduct validation testing to ensure changes operate effectively and securely.
  • Provide general operations support for FCA’s eDiscovery program area.
Required Qualifications
  • Experience in forensic data collection and preservation
  • Experience in data processing
  • Experience in legal hold and custodian management
  • Experience with Enterprise Data Systems (M365, Windows, Mobile Devices)
  • Experience administering systems that deal with sensitive data
  • Experience working in federal or highly regulated environments
Preferred Qualifications
  • Minimum 7 years of recent experience (education may not be substituted for experience) that includes:
  • Minimum 4 years of experience as an eDiscovery Technical eDiscovery Specialist
  • Minimum 3 years of experience as an eDiscovery Technical Analyst
  • Established experience administering, configuring, tuning and troubleshooting eDiscovery tools and documenting technical procedures.
  • Experience in administering legal tech tools, including but not limited to Microsoft Purview and Relativity.
  • Experience and working knowledge of Electronic Discovery Reference Model (EDRM) standards
  • Proficient in technical writing and documentation
  • Experience in data governance, retention and data systems
  • Experience with Microsoft Purview and related Microsoft 365 compliance tools
  • Experience with legal hold, preservation, and data-collection best practices
  • Experience in information security, access control and auditing practices
  • Familiar with federal government procurement process and requirements
#J-18808-Ljbffr

Apply